Second time staying here. First time stayed in an Executive King room which was very clean, spacious, comfortable and quiet. Our visit this time was in a Standard King room which was a totally different experience. Rooms were a bit run down, wallpaper peeling off with a hole in the wall and water stain on the ceiling. The air condition unit was faulty. Our room was VERY hot and could not lower the temperature. Our phone did not work. We could not call front desk for help! Our room was also beside the stairway doors. Throughout the night, when people opened and closed the door, there was a loud BANG which we couldn't sleep.
We requested for a room change the following morning and was promised one however when we returned at night, we were told there wasn't anymore availability. We were told that a request was never put in as if we were lying.
We still have 3 more nights here. Hopefully something will be done. The only thing we are looking forward to is the wonderful breakfast buffet.
- Official Description (provided by the hotel):
- The Radisson Hotel and Convention Centre welcomes you and your family to our lovely hotel. We offer 168 guest rooms with king and queen size accommodations. Our friendly staff will go the extra mile to help you on your next visit to Edmonton or Sherwood Park. Our hotel has easy access to all major arteries in Edmonton and Sherwood Park. ... more less
- Reservation Options:
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- Also Known As:
- Edmonton Hotel And Convention Centre
- Holiday Inn Edmonton
- Edmonton Holiday Inn
- Radisson Hotel And Convention Centre Edmonton, Alberta