We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,186)
Filter reviews
1,186 results
Traveller rating
680
327
109
36
34
Traveller type
Time of year
LanguageAll languages
More languages
680
327
109
36
34
Show reviews that mention
All reviewsbreakfast roomclose to the airportanthony hendaykids loved the poolpool areaeasy accesswhite spothot tubhot breakfasthotel of choicefree breakfasta great stayclean roomsparking lotfridge and microwaveyogurtfront desk staff
Filter
Updating list...
293 - 298 of 1,186 reviews
Reviewed 3 September 2017

AC unit didn't want to adjust the temperature in our room. Otherwise a great room and stay. Front desk staff was friendly and helpful and let me keep my second room key at the desk so I didn't have to come down to meet my other half since the elevators require keys to use them.

Stayed: August 2017, travelled as a couple
Review collected in partnership with this hotel
Thank mmm493
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lana G, General Manager at Best Western Plus South Edmonton Inn & Suites, responded to this reviewResponded 4 September 2017

Thank you for taking the time to review your recent stay with us! We apologize for your a/c unit not working properly, but are glad you enjoyed the rest of your stay! We hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2017

The hotel is well situated in the city. It is very clean and the staff are very attentive to the needs of their guests. Wi Fi works well and the breakfast was good and provide a good variety on items each day. Would suggest getting to breakfast by 08:30 if you want to avoid the rush.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank E8835WRkennethm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lana G, General Manager at Best Western Plus South Edmonton Inn & Suites, responded to this reviewResponded 3 September 2017

We are so pleased to read you enjoyed your recent stay with us. We strive to provide the best service, and we hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2017

very poorly supplied of clean face towels, how many, sometimes 2 other times 1 new 1 left from day before and was used, different amounts of shampoo and items left per day. rooms were clean daily and staff was friendly.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank josepho795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lana G, General Manager at Best Western Plus South Edmonton Inn & Suites, responded to this reviewResponded 3 September 2017

On behalf of our entire team, I would like to apologize for the lack of washroom supplies. This is a concern that we have not taken lightly. We will be sure to look into the situation further to be sure you receive the proper amenities in your room during every stay. We hope you will consider staying again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2017

Desk clerk (Sarah) was very helpful with future hotel bookings and our stay.Also we found your pool facility very spacious for the family and others. The breakfast selection was very good and everyone was satisfied.Very pleasant stay.

Room Tip: Very pleasant stay,pool facility, breakfast excellent, staff very professional.
Stayed: August 2017, travelled with family
Review collected in partnership with this hotel
Thank Wellie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lana G, General Manager at Best Western Plus South Edmonton Inn & Suites, responded to this reviewResponded 1 September 2017

We are so please to hear that you enjoyed your stay with us. We strive to provide the best service possible. We have also continuously been making changes to our breakfast line up, we're glad that you enjoyed it!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2017

Our overall experience at this hotel was excellent. The staff were friendly and helpful and the hot breakfast was great. Our room was clean and well appointed. We will plan to stay at this hotel on our next visit to Edmonton.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank LABuckKelowna_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lana G, General Manager at Best Western Plus South Edmonton Inn & Suites, responded to this reviewResponded 31 August 2017

We are so pleased to read you enjoyed your recent stay with us. We have recently made changes to breakfast, we're glad to hear that it was great. We hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews