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All reviews free shuttle firm and soft pillows accommodate guests front desk shuttle service industrial area stand up shower return shuttle pool and hot tub area gas fireplace following morning free breakfast blackout curtains nice property stayed here for one night hotel offers hire car
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Reviewed 19 July 2016

Very clean, friendly check in and check out. Very nice atmosphere. Lovely room with a great view. Would have loved to stay longer. Good job staff. I would definitely stay here again when I return to Calgary.

  • Stayed: July 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Janet M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel385, General Manager at Comfort Inn & Suites Airport North, responded to this reviewResponded 26 July 2016

Thank you for the nice compliments about your recent stay. We appreciate you sharing your experience with others.
We're looking forward to serving your needs next time you're in Calgary!
Cordially,
Mary Ann

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2016

My room was comfortable and clean. The service was very good. Breakfast was on the basic side, but OK. The hotel is in a bit of a strange location - kind of an empty, light industrial area near the airport. It wasn't the easiest thing to find late at night. It fronts a fairly busy highway, but you can't access the highway - it requires going back through the empty area to get out.

  • Stayed: July 2016, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Mathyew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel385, General Manager at Comfort Inn & Suites Airport North, responded to this reviewResponded 26 July 2016

We appreciate you taking the time to give us some honest feedback. We are happy that you enjoyed your stay with us. We sincerely hope you will visit us again next time you're in Calgary.
Warm Regards,
Mary Ann

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Reviewed 15 July 2016

The people giving a five star rating must never have stayed at a five star hotel. Our room rate for a very standard room was $150 a night and I expected something special. The hotel is hard to find. It is near the airport but hidden in a maze of industrial buildings. There was only one person at check in handling everything. She did tell us our rate through Travelocity was higher than she could give us so she had us cancel the second night through Travelocity and gave us a cheaper rate for the second night or it would have been about $170 a night and she was very helpful in that respect. However, the sink stopper in our room was broken and had to have a maintenance guy come and fix it, we had two mostly used rolls of TP in the bathroom and had to go ask for a whole roll. There was hair on the BR floor and even the toilet seat, after looking forward to a swim in the pool found out it was too cold to swim in. Our room had one small window with sheers and side panels. No way to shut out light. Bathroom asked you to put towels on the towel rack if you didn't want them replaced but the only towel rack was one about 12 inches long for the hand towels. The morning breakfast had no decaf coffee but the manager offered me a jar of instant coffee and some hot water. The carpeted areas in the hotel needed vacuuming. Very disappointed with the whole experience.

Room Tip: For a good room, choose another hotel.
  • Stayed: July 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank lmiles436
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel385, General Manager at Comfort Inn & Suites Airport North, responded to this reviewResponded 26 July 2016

Good afternoon,
I am sorry that your stay was less than optimal. We strive to deliver a quality guest experience for each guest. Your feedback will help us improve our service and help us to provide a better experience for other guests. We appreciate you taking the time to share your thoughts. I would like to invite you back next time your in town so that we can deliver the experience you deserve.
Yours in hospitality,
Mary Ann

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Reviewed 15 July 2016 via mobile

The room was nice, the problem was finding this hotel! We traveled in from out of country and did not have internet on our phones to help us. We did have an outdated GPS in the rental car, but because this is in a new edition north of the airport we had tremendous trouble finding it. We actually went to the south hotel first and they gave us directions by saying it was at the junction of 100th Ave and 19th. Neither of these two streets go through. We drove around for over an hour trying to find it.

Stayed: July 2016, travelled with family
Thank K M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel385, General Manager at Comfort Inn & Suites Airport North, responded to this reviewResponded 26 July 2016

Good morning,
I am so sorry that you had such a difficult time finding the property. You are spot on in saying that since we are brand new the GPS and guidance is a bit off for most systems because the roads aren't mapped on the systems yet. I appreciate your feedback, we will look into resolving the issue with road signage or other options to help our guests find us better.
Thank you for your feedback,
Mary Ann

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Reviewed 14 July 2016 via mobile

It was a last minute decision to halt at Calgary and so there was only this hotel which was priced decent.
We booked a room and when we reached the hotel and got into the room it was spacious and comfy. Never expected it would be so good.
A very nice place to stay.

Stayed: July 2016, travelled with family
Thank RenishMathew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel385, General Manager at Comfort Inn & Suites Airport North, responded to this reviewResponded 26 July 2016

We're pleased you've enjoyed your stay with us. We also appreciate you taking the time to share your experience with others. We look forward to welcoming you back next time you're in town.
Cheers,
Mary Ann

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