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Sarah T.

It’s not a hotel—avoid if you want a real hotel!

1.0 of 5 bubblesReviewed 30 Nov 2019via mobile
This was not at all what we expected. Unless you can ensure that you will get one of the large, beautiful rooms that are in the pictures...AVOID. We came into the house and had to take off our shoes. We instantly saw that this is a family’s home...personal things everywhere, lots of awkward clutter. We were confused about how the place worked—were we allowed to use the kitchen and living space? Nothing was explained.

Going up to the room, we opened the door and were instantly disappointed. It was super cramped. Empty walls with holes where art used to hang, cheap mismatched furniture, and awful blankets (think Holiday Inn, 1992). When a pillow fell on the floor, it came out from under the bed FULL of disgusting dust bunnies. The bathroom was fine I suppose. They had a scratchy welcome mat as a shower mat, which was strange. The towels were super thin and scratchy.

We would never stay here again. It was an awful way to start our honeymoon.
Date of stay: November 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kim and John, General Manager at Westmount River Inn, responded to this review
Responded 26 Jan 2022
Hi Sarah, my sincere apologies for the concerns you brought up with your stay and I hope that the remainder of your honeymoon was special, warm & bright, and enjoyable.

We have always taken pride in the art that decorates the walls of our business, I am sorry that the walls of your room were bare while we were changing the art. The facility features over 20-24 paintings in the rooms, and general areas. We purchased new, thick and soft towels already and will advise our staff to place those in the rooms, I am sincerely sorry that we did not have these in the room for you.

Exceptional cleanliness has also been a hallmark of our business, thank you for bringing up clutter and dust under the bed as we promise to remediate these issues.

Take care,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 14 August 2019

My husband and I recently spent two nights at this bed and breakfast. We took the smaller of the three rooms -- which is, in fact, much smaller than the other two that get the most play on the website, but there are pictures of it if you look. Still, it was a very comfortable room, clean with lots of cupboard space, good bedside reading lights, and a very satisfactory bathroom (with one of those fancy rain showers). The room has an in-room air-conditioning unit that is a bit noisy, but worked very well and the first day we were there the weather was very very hot, so the unit was much appreciated. We also had a good breakfast -- a tasty omelette with toast. I don't know if there were others staying there when we were there because the house has excellent soundproofing. By the way, the interior has extraordinarily beautiful woodwork on the floors and trim which the owner did himself. The location was most convenient for us, with easy access to Kensington and the downtown. I'd definitely go back, and next time might spring for the larger unit.

Date of stay: August 2019
1  Thank CanadianGrammy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 November 2018

The owners are very friendly and helpful. Room was great. Place is well located and clean. An easy walk to Kensington area that has lots of restaurants, pubs and shops. Minutes from zoo, football stadium and close to downtown about a 15 minute walk.

Date of stay: November 2018
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
2  Thank James M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 September 2018

After our long drive through Montana and in to Canada, we were very happy to find what we had rented. The owners were marvelous people, and tended to all our needs. I had a horrible cough, couldn't lay down to sleep. Nothing from the store helped. Kim made me a ginger tea and it was like a miracle, the cough was gone! The Calgary Blues Fest was going on and we could walk there and to downtown. Breakfast was very good, John made a killer omelet, and we would definitely stay there again if ever in Calgary.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank timothy L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 August 2018

John and Kim are lovely hosts, every effort made to make us comfortable. The rooms are comfortable and modern with individual air conditioners in each. The breakfast was good and the location is excellent for exploring Calgary. Free parking is a nice feature.

Room tip: The rooms in the front of the Inn are right by Memorial Drive, so ask for a rear room if you are sensitive to sound.
Date of stay: August 2018
Trip type: Travelled with family
2  Thank sharonr291
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 August 2018 via mobile

This is a room rental. Not a hotel. Not a b&b. Not an inn. It’s an Airbnb private room rental.
House is nice but your room is only as private as staying at a friends overnight. No a/c systems in the rooms only what the host wants. Put a floor fan in the room Incase we wanted it cooler.
Only parking is on the street. No assistance with luggage or anything. Want you to leave your shoes at the front door and put on left over hotel slippers.
Just not for us. The house has a stale smell to it as well. It will hit you the second you walk in.

Date of stay: August 2018
Trip type: Travelled on business
2  Thank wick1979
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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