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All reviews the holiday inn c train front desk close to downtown chinook centre stampede park lrt station on site restaurant indoor pool bed was comfortable pillows lounge sink convention
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Reviewed 10 February 2018

This was our second stay at this hotel on both occasions it was somewhere to sleep for an overnight. Guests should be aware that all of Holiday Inn front desk telephone lines are now answered remotely in a different city. We called the local number in a cab on our way from the airport and were told by two Calgary Holiday Inn locations that there were no rooms available. Because of my local knowledge we stopped at front desk and found out that there were many rooms available!

This is your typical Holiday Inn that rates at the upper end of the budget category. The bed was comfortable and clean but the furnishing was very basic with a Kuerig K Cup coffee maker sitting on top of a small bar fridge.

There are no elevators so it not recommended for the mobility impaired.

We checked in after midnight and noted a lot of young people dressed in party clothes loitering in the hallways but the hotel security was monitoring them closely. The experience made us uncomfortable and we double checked the deadbolt on the door.

We were glad to depart first thing in the morning. I would recommend this hotel as last resort if other nearby similar hotels have no vacancy

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank FunOnly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarahhenshaw2016, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this reviewResponded 12 February 2018

Dear FunOnly,

Thank you for your repeat business and for taking the time to write a review about your recent stay.

I was sorry to hear that you felt uncomfortable. Our professional security team members are here to assist overnight and ensure that all of our guests have peace and quiet and a great night's sleep.

To clarify, we are fortunate to have both a local number, answered by our helpful Guest Services Agents at the front desk, as well as a 1-800 number where we are supported by the global Holiday Inn Team. If calling on your cell from a map app, it may default to the 1-800 number.

I was pleased to read that you found our rooms to be clean and the bed comfortable, and hope you will give us another chance next time your travels bring you into the city.

Sincerely
Sarah

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2017

Room was decent size, bed comfortable, internet fast, had dinner and breakfast in the hotel, temporarily in a ballroom due to renovations to the lounge/dining room. Meal quality and service were very good. Hotel location quite convenient and about 100 metres to the LRT. Recommend this hotel for good value.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2017 via mobile

This hotel is below the average of a regular Holiday Inn. It felt like a motel with the way it is designed.

Be ready to carry on your luggage up the stairs as no elevators from the lobby.

On a plus side there are plenty of car parking available. Like a motel, you could locate your room and park on the side of the building.

Date of stay: October 2017
Trip type: Travelled solo
Thank Cadmus T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Calgary - Macleod Trail South, responded to this reviewResponded 16 January 2018

Hi Cadmus T,

Thank you for taking the time to share your recent experience at our hotel. While we are glad that you were pleased with our location serving its purpose for your travel needs, it is regrettable to learn that you only found our hotel to be at its average best. Allow me to apologize for any inconvenience you may have experienced. Rest assured, we take our guest comments very seriously and always strive to provide a wonderful stay. I have faith in our hotel that they will continue to do their best to improve our amenities and services.

Once again, thank you for sharing your feedback. I truly hope that we will have a chance to make it up to you and provide you with a better stay in the future.

Sincerely,

Alvin M.
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2017 via mobile

My boyfriend and I stayed at this Holiday Inn on November 10th, 2017. The rate was very reasonable we ended up paying a total of $121 for the night. The location is awesome very close to the LRT station and downtown Calgary. Both of the gentlemen I dealt with at check in and check out were very friendly.

Date of stay: November 2017
Trip type: Travelled as a couple
Thank Sara N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017

We stayed at this hotel for a tournament in May. The hotel has an interesting layout, many levels and its challenging to figure out floors. The rooms are incredibly tiny, with awkward bathrooms.

the staff seemed very nice... and the rooms were clean. I would not suggest more than two or three people in a room.

Date of stay: May 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Carla J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarahhenshaw2016, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this reviewResponded 9 October 2017

Dear Parents_of_3Boyz,

Thank you for your feedback on your recent stay with us for a tournament. I was disappointed to read that your guest room did not meet your expectations, but am glad that your room was clean and that our team provided helpful service throughout your stay. We will use your feedback on the layout to see how we can improve signage around the building.

Sincerely
Sarah Henshaw

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