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“Absolutely spectacular”

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Fairmont Banff Springs
Ranked #2 of 33 Hotels in Banff
Certificate of Excellence
GreenLeadersSilver level
Reviewed 4 weeks ago

One of my favourite hotels in the world. Very few properties can compare with the scenery and history. Feels like little has changed in more than 100 years - yet the hotel is stealthily modern with everything one would need.

Stayed: September 2017, travelled on business
Review collected in partnership with fairmont.com
Thank davidsM5188UM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this reviewResponded 4 weeks ago

Dear davidsM5188UM,

We are so glad to hear it! Thank you for the kind comments and for taking the time to post this review, we hope you know how much we appreciate it.

We hope to see you again soon!

-Fairmont Banff Springs

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113 - 117 of 6,778 reviews

Reviewed 4 weeks ago via mobile

My husband and myself booked here as the basis of our honeymoon trip to Banff. Fairmont Banff Springs has always been my number one hotel to visit since I was young and saw the Hogwarts-like pictures of it and it intrigued me. As an avid golfer, the golf course attached to it (the Banff Springs Golf Course) was my husbands number one bucket list golf course.

We booked two nights in a junior suite turret room. The room itself was nice, split into two levels that had narrow stairs leading to the bedroom/ensuite. We had a few windows that looked out to each side of the hotel and had beautiful views.
HOWEVER, if you have a mobility issue of any sort I would advise to not book a turret as you have to climb at least two flights of stairs to get to the room, and then the narrow twisting staircase to get to the actual bed. It wasn't a problem for us, but definitely something to be aware of if you have said mobility issues.

The actual hotel was like a castle and really fulfilled my Hogwarts ideology. It was beautiful, everything just seemed to 'fit' from the floors to the ceilings. The staff were very courteous and pleasant. It has something like 6-7 restaurants and bars, pretty much all of which have spectacular views of the surrounding mountains. There are also various shops you can go to including apparel, souvenirs, liquor store and a food mart.

Although we were only able to stay for two nights (just a touch expensive for us to stay longer), we enjoyed every bit of our stay and would recommend anybody with Banff on their travelling list to stay here.

Stayed: September 2017, travelled as a couple
Thank Courtenay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this reviewResponded 4 weeks ago

Dear Courtenay M,

We hope that your honeymoon here at the Castle was a magical experience and we are so happy to learn that you were able to come visit us after having us on your bucket list for so long! It sounds like you had a great time exploring the hotel, from its various restaurants, to our golf course! Thank you for the review!

We hope to see you again soon!

-Fairmont Banff Springs

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Reviewed 4 weeks ago

We had wonderful service from the time we checked in until we checked out. (5 days) Staff and all associates were helpful, polite and cheerful. The hotel speaks for itself, the history and the surroundings. A definite must to experience. Room service is pricey.

Stayed: September 2017, travelled on business
Review collected in partnership with fairmont.com
Thank kellypJ2986ML
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this reviewResponded 4 weeks ago

Dear kellypJ2986ML,

We are delighted to learn that you had a wonderful experience here at the Castle and want to thank you not only for taking the time to post this review, but for the kind comments regarding our colleagues. They are very passionate about calling the Castle and Banff National Park home and love to share that with anyone who comes to visit us!

We hope your journey home was a safe one and we hope to see you again soon.

-Fairmont Banff Springs

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Reviewed 4 weeks ago via mobile

Stayed for 2 nights in september. We were lucky as it was a nice clear day when we arrived and had a beautiful view from our room. As others have said the rooms are quite small but it is an old hotel so to be expected.
Service was wonderful all the staff was very helpful.

Stayed: September 2017, travelled as a couple
Thank mcfTo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this reviewResponded 4 weeks ago

Dear mcfTo,

So glad to learn that you had a great stay here and that the weather was able to cooperate. We've had a beautiful September so far! Thank you for taking the time to post this review and your comments, we hope to see you again soon.

-Fairmont Banff Springs

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Reviewed 4 weeks ago

the cost of the food too high. The setting of the hotels are spectacular. The food is very good. The service is also very good. Although I prefer small and more personal hotels, the Fairmont provided excellent accommodations.

Stayed: September 2017, travelled with family
Review collected in partnership with fairmont.com
Thank Anthony F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this reviewResponded 4 weeks ago

Dear Anthony F,

Thank you for taking the time to post this review and for your comments and feedback. We are glad to learn that you enjoyed the food and accommodations! We hope you got the chance to explore the Castle and that your time in the Canadian Rockies was amazing!

-Fairmont Banff Springs

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Banff Springs

Address: 405 Spray Avenue, Banff, Banff National Park, Alberta T1L 1J4, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Banff
#1 Top resorts Hotel in Banff
#1 Luxury Hotel in Banff
#1 Family Hotel in Banff
#2 Business Hotel in Banff
#2 Spa Hotel in Banff
#2 Romantic Hotel in Banff
Price Range: ₹ 24,433 - ₹ 45,858 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Banff Springs 4*
Number of rooms: 770
Official Description (provided by the hotel):
Located in the heart of Banff National Park, a UNESCO World Heritage Site, the world famous Fairmont Banff Springs resort stands as a landmark in the picturesque alpine town of Banff. This year round luxury resort is styled after a Scottish baronial castle and offers guests spectacular mountain and valley views, a championship golf course during the summer, unparalleled skiing in the winter, and an award-winning European-style spa, the Willow Steam Spa. ... more   less 
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Also Known As:
The Fairmont Banff Springs Hotel Banff
Fairmont Banff Springs Hotel
Fairmont Banff Hotel
The Fairmont Banff Springs Banff
Fairmont Hotel Banff
Banff Fairmont

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