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Reviews (2,411)
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All reviewsgreat locationchinook restaurantpillow menucar washeucalyptus steam roomunderground parkingper daybow rivercentral locationthe main streetroom was largegreat place to staybreakfast buffetshops and restaurantsfront desk staffbit datedking bed
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42 - 47 of 2,411 reviews
Reviewed 4 weeks ago

We always enjoy staying at the Banff Park Lodge when we travel to Banff. Its close to shopping and other attractions. They do cgarge extra fir parking in the underground parking lot which seems excessive since the room rates are quite high. It is a nice parkade though.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank smarchi2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffParkLodge_DoR, Manager at Banff Park Lodge Resort and Conference Centre, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for making the Banff Park Lodge your hotel of choice for your visits to Banff! Thrilled we can continue to provide you memorable experiences!

We look forward to welcoming you back!

Warm regards,

Steven Schultz
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

For the price we paid, I felt that we got more than what we paid for. The double beds are big, the room has got plenty of space. I always prefer hotels with huge windows and BPL didn't disappoint as our room had a glass sliding door that opens to a common space when you want to go out for fresh air. The pool and the jacuzzi provided the much needed warmth after a day out in the snow. The hotel is centrally-located and close to the major attractions in Banff.

  • Stayed: March 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank Joy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffParkLodge_DoR, Manager at Banff Park Lodge Resort and Conference Centre, responded to this reviewResponded 4 weeks ago

Dear Guests,

Thank you for choosing the Banff Park Lodge for your time in our area. Excellent to read that you found our hotel and amenities to be of good value and you enjoyed your experience with us!

We hope to welcome you back soon!

Warm regards,

Steven Schultz
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Sunday brunch can’t be missed it’s amazing. So much to choose from and really good value.
We also had dinner in the restaurant. Alexander our waiter was the best. Welcoming, polite, and informative, he suggested some great places to visit which we weren’t aware of. The dinner menu had plenty to choose from and the quality excellent. We also didn’t have to wait long for each course. We then chilled out in their lovely bar area. The restaurant manager came over and spoke to us, made sure everything was ok and again suggested places to visit in the area. All in all we can highly recommend. Heading back in September.

Stayed: June 2018, travelled as a couple
Thank BrooksyP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffParkLodge_DoR, Manager at Banff Park Lodge Resort and Conference Centre, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for taking the time to provide us this wonderful feedback! I'm thrilled to read you enjoyed our wonderful brunch in the Crave Restaurant and that your dinner service and drinks in La Terrazza were also gratifying!

We hope to welcome you back!

Warm regards,

Steven Schultz
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Nice hotel, well-kept room and helpful staff.
Parking underground and paying (12 $ of 15 $ for valet parking).
But...
Unbelievable that you have to pay 10 $ per 24 hours for your internet connection. In 2018?

  • Stayed: June 2018, travelled as a couple
    • Service
1  Thank Vik_Cas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffParkLodge_DoR, Manager at Banff Park Lodge Resort and Conference Centre, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for taking the time to provide us these comments. Pleased that you enjoyed your guestroom and our hotel team!

We have chosen to make certain amenities including Wi-Fi and parking available a la carte for our guests. This allows each guest to only pay for exactly what they utilize instead of those charges being blindly bundled into the nightly rate. This policy and associated fees are made as transparent as possible at the time of booking. Additionally, we structure our rates in such a way to be as economical as possible for our guests and even after adding in these additional fees, you will find our rates are highly competitive relative to our local competitors.

I hope this did not detract from your overall Banff experience.

Warm regards,

Steven Schultz
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

So comfortable! The ski bus picks you up right outside! Best town with such a great vibe! We stayed in the middle of winter and found it to be the best place to snowboard. So many options of mountains. Was great to stay at such a central location!

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank tarynp114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffParkLodge_DoR, Manager at Banff Park Lodge Resort and Conference Centre, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for choosing the Banff Park Lodge for your winter ski getaway! Excellent to hear that you enjoyed our location and vibe!

We hope to have the opportunity to welcome you back!

Warm regards,

Steven Schultz
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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