Had a great couple of days skiing. Somewhat more expensive to stay at the lodge, but worth it to avoid the early morning commute needed to get a spot in the parking lot! Room was nice, food was excellent.More
- Free Wifi
- Free Parking
Had a great couple of days skiing. Somewhat more expensive to stay at the lodge, but worth it to avoid the early morning commute needed to get a spot in the parking lot! Room was nice, food was excellent.MoreShow less
Thank you for your review and staying with us. We look forward to welcoming you again.
Thanks for the special complimentary treats of a bottle of wine, cookies & chocolate, celebrating our 5th stay over the past few years. The staff were fun & helpful. The location, including hot tub made for a fun filled 3 days skiing. Spending time in the on-hill hotel is a satisfying event which we will do again.
Thank you for your review and patronage! We're delighted to welcome you back for a 5th stay with us and appreciate the kind words about our staff. We look forward to seeing you again.
All the best,
Staying at Sunshine Village is a great experience! I did feel a little trapped once the gondola shut down for the day, would be great if it went a bit later on Saturday as well, and the beds weren't not the most comfortable. Aside from that, service was excellent, food was good (although, be warned, there is no pizza anywhere on the menu in the village, a devastating discovery after multiple drinks one particular evening, haha), and there are plenty of activities to keep you occupied during your stay! There were a few thoughtful details that really took things to the next level, for example, humidifiers in the rooms as well as nightly bottled water deliver. The rooms are extremely dry so take advantage of these gestures!
Thank you for your review. We're very happy to hear you enjoyed your stay with us and appreciate your feedback. We'll need to look at late night pizza options for the future :)
All the best,
We have been going to Sunshine since I was a young lad. Finally made the decision to spend the night for my wife's birthday. After a fun day shredding gnar it was great to walk to our room and enjoy a nice night in the hot tub and eating supper in the mountains.
Thank you for your review and spending your wife's birthday with us. We appreciate your patronage and look forward to welcoming you again.
My family and I stayed at the lodge and skied for 3 nights over spring break. We loved the convenience of being able to ski-in and ski-out those days and avoid the hassle of the parking/walking/schlupping equipment. I believe it's the only place in Banff where this can be done.
We booked a family room that had a loft with an additional king bed, for a total of 2 beds and a murphy. And 2 bathrooms (key!). The room was attractive and loved the huge windows and electronic blinds. The space was a little cramped, but workable.
There's not a huge amount of amenities at the lodge, so it really is mostly about the skiing, which is world class. I was hoping to go to the spa, but they were closed on Tuesday, the day I wanted to go. There's also a hot tub and that's pretty much it.
The restaurants are a bit hit or miss. The Chimney Corner is a nice space but it has a limited menu and we had issues during lunch one day. For some reason the kitchen was understaffed, they said they "weren't expecting a big crowd" even though we went a week that is spring break in all of Edmonton and in many places in the U.S. The food from the breakfast menu (9:30 - 10:30 only) was really solid. Other meals ranged from ok to good. There's another restaurant in a separate building (Trapper's) which has more pub fare but a lot of the same items as the Chimney.
Thank you for your review and spending spring break with us. We're glad to hear you enjoyed the convenience of our ski in, ski out hotel. We appreciate you taking the time to write, and we'll be sharing your feedback with the team to ensure we're addressing all opportunities for improvement.
All the best,
I love staying here, but the restaurant has really gone down hill. The food is terrible this season, and really odd menu choices. The breakfast buffet is even more disgusting. Everything is cold in the Buffet, cold eggs, etc. I asked if I could order off the breakfast menu because of this and the staff refused me to do this, and told me that all there was for breakfast was the buffet. It was absolutely disgusting.
Thank you for your review. We're disappointed to hear about your dining experience and we'll be following up with our F&B team regarding your experience to ensure we're addressing your concerns.