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“First and foremost: location!”
Review of Mount Royal Hotel

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Mount Royal Hotel
Ranked #23 of 32 Hotels in Banff
Kolbotn, Norway
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“First and foremost: location!”
Reviewed 16 April 2012

This was our second visit - with ten years apart. We visited with small kids, this time with our teenagers. The hotel is located on the most excellent spot in Banff if you're there for skiing. The shuttle's stop had changed slightly since the last time we visited, but still very good location.

On our first visit we had one room, and it worked out ok, but we decided then that if we ever would return, that we would book two rooms. Mainly because it was hard to find good sollutions for hanging all the outdoor gear up for drying - otherwise one room (with two queens) works great for families with smaller kids. With teens however, it was just a blessing to take a peak into the girls room and continue on to my husbands and my quarters :-)

Besides the proximity to the shuttle, the hotel can't be more convienent located for shopping and eating. The hotel also offers decent meal opportunities, although we found that Melissas Missteak was a nice alternative for breakfast. And the laundry possibility at the hotel was as much appreciated this time, as when we traveled with smaller kids, since luggage can be kept to an absolute minimum. And for a skiing holdiay originating in Norway, that counts for alot!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ildri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MRHGuestServices, Manager at Mount Royal Hotel, responded to this review, 17 April 2012
Thank-you for taking the time to send us your comments regarding your latest stay at the Mount-Royal hotel.

I would have to agree with you, our location is unbeatable, skier or no skier it is perfect, seconds away from all that Banff has to offer. The laundry facilities are very convenient indeed, I’m glad you made good use of it.

Once again, thank-you for your feedback and we hope to see you again.

Hotel management
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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UK
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 April 2012

We also stayed from 2nd April and had a lovely ten days in this hotel. This was our 6th trip to Banff for winter skiing and having read some of the reviews we had a very slight reservation about the hotel. However it was absolutely fine. We had a room overlooking Mount Rundle at the rear of the hotel which was lovely to look out on. Apart from the odd noise in the early hours from noisy people outside the rear of the hotel, this was not an issue. The room was clean and very adequate for the time that we spent in the room. The ski buses all pick up from the rear of the hotel, very close to the ski locker room which was extremely convenient. It was great to be in the middle of town for a change as we have always stayed further up Banff Avenue. Tony Romas was a favourite with the children (and us too). The only downside was that the hot tub was shut for maintenance in our second week, but I guess it has to have its routine maintenance sometime. If, no , when we return to Banff at sometime in the future we would definitley consider staying here again.

Room Tip: A room at the back of the hotel is probably best with regards to quietness and the fabulous view of...
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Balabug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MRHGuestServices, Manager at Mount Royal Hotel, responded to this review, 17 April 2012
Thank-you for taking the time to send us your feedback regarding your most recent stay at the Mount-Royal hotel.

I was happy to read that you had a good experience while staying with. Our hotel is for sure perfect for skiers, seconds away from the ski bus pick-up. I do apologize for the Jacuzzi being out of order but you are correct, it does need routine maintenance from time to time. I will pass on your comments to the Tony Romas staff, thank-you.

Once again, thank-you for your comments and we hope to see you again.

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Edmonton, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 April 2012

We stayed at the hotel April 2 and enjoyed our stay. The location is wonderful. It is in the middle of the shops on Banff Ave, but also the tour busses for skiing and other events is located behind hotel. Rooms were nice. Bathroom could use some upgrades / lighting/ maintenance but was a clean, spacious room. Good front staff at check in and departure. Nice overall stay.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank R S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MRHGuestServices, Manager at Mount Royal Hotel, responded to this review, 16 April 2012
Thank-you for taking the time to send us your comments regarding your most recent stay at the Mount-Royal hotel.

I was pleased to see that you had a good experience while you were staying with us. You are not the first person to comment on our fantastic location, it is very convenient indeed. I will pass on your comments to our front-desk staff. They do try everyday to serve our guests in a timely manner and with professionalism. As for our bathrooms, you will be happy to know that renovations are slotted to start in the fall.

Once again, thank-you for your feedback and we hope to see you again.

Hotel management
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Brisbane, Australia
Level Contributor
97 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 13 April 2012

Great place to stay in Banff. A little pricey but worth it. It is in the centre of town close to everything and is clean and very comfortable. Tea and coffee in the room.....but no fridge That would be great ! I would defiantly stay there again. Beds were very comfortable too.

Room Tip: We chose a room at the back incase there was a lot of street noise. I don't think there would ha...
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  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jodielee22565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MRHGuestServices, Manager at Mount Royal Hotel, responded to this review, 13 April 2012
Thank-you for taking the time to send us your comments regarding your most recent stay at the Mount-Royal hotel.

I was very pleased to see that you had such a good experience while you were staying with us. I have to agree with you. Our location is perfect, no vehicle needed at all, everything is within walking distance. I was also glad to see that you liked our beds, we just changed them all recently. I will pass on all of your nice comments to our staff, thank-you.

Once again, thank-you for your feedback, we do take them to heart.

Hotel management.
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Edmonton, AB
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 2 April 2012

We arrived March 17th only to find our reservation cancelled. Front desk informed us that our reservation was cancelled, and they were full, but, put us in a suite for same rate! It was beautiful! Couldn't ask for better service or better room! Absolutely wonderful! Would definately recommend this hotel to anyone visiting Banff! It's on the same street as the candy store (yum), we went across the street to The Keg for dinner, which was very good, you can park and walk to your heart's content throughout town. Perfect place to stay!

Room Tip: Great room, great value, good service. Even though over a pub, very, very quiet! Room faced front...
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MrsGEdmonton_AB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MRHGuestServices, Manager at Mount Royal Hotel, responded to this review, 3 April 2012
Thank-you for taking the time to send us your comments regarding your last visit at the Mount-Royal hotel.

I’m not sure what happened with your reservation but I was happy to read that my front-desk staff took very good care of you. We do spend quite a bit of time training our staff to better serve our guests. I’m glad to see that you went to the candy store, it is an institution in Banff. Next time you visit us, make sure to try Tony Romas located inside the hotel and their famous ribs.

Once again, thank-you for your feedback, we do take them to heart.

Hotel management
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Additional Information about Mount Royal Hotel

Property: Mount Royal Hotel
Address: 138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #23 of 32 Hotels in Banff
Price range (per night): ₹ 5,816 - ₹ 13,940
Hotel Class:3 star — Mount Royal Hotel 3*
Number of rooms: 135
Official Description (provided by the hotel):
Due to the December 2016 fire, the hotel is now closed and under renovation. In the heart of Banff, the Mount Royal Hotel offers 135, comfortably appointed and recently renovated guest rooms. All rooms offer a window view and come with 37" LCD TV's, coffee maker, digital clock radio, telephone with voicemail, electronic in-room safe and iron/board & board, hair dryer, climate control (heat and air conditioning)and bathroom amenities. ... more   less 
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Also Known As:
Mount Royal Banff
Hotel Mount Royal

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