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“One night turned into 3” 4 of 5 bubbles
Review of Douglas Fir Resort & Chalets

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Douglas Fir Resort & Chalets
Ranked #26 of 32 Hotels in Banff
Hervey Bay, QUEENSLAND
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“One night turned into 3”
4 of 5 bubbles Reviewed 3 May 2012

Travelling down the Icefields Parkway from Jasper to Banff we thought we would take a chance and not book our accommodation in advance. Lucky we did as a fully booked lodge called ahead to Douglas Fir and they were able to fit our family of 4 in.
We had a 3 bedroom loft with a large private balcony and open fire. I loved the privacy and the open spaces around for the kids to run around and chase squirrels. Beds were comfy and the kids were wrapped as they each had 2 x single beds in their room AND a flat screen TV. After travelling for weeks and the comfort of the loft, we turned our stay into 3 nights and enjoyed Banff and our stay.

We would definatley stay there again.

  • Stayed September 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank scanm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 7 May 2012
Thank you very much for taking the time to write a review on your recent stay with us. I’m so pleased that you found the Douglas Fir Resort so comfortable and accommodating that you extended your stay. With our cosy fireplaces, fully equipped kitchens and scenic location many guests think of us as their home away from home. I look forward to your return visit to your rocky mountain getaway.
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964 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (172)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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English first
Adelaide, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 May 2012

We booked a loft chalet in June 2011 and were thrilled when we arrived to find our rooms were exactly as described on the internet with open fires and a well equipt kitchen, clean and very comfortable. Our kids had a ball running around in the forest and spotting white tail deer and squirrels. We were a party of 12 and we all had seperate loft chalets but it was great that we could cook on the grille together under the gazebo and enjoy a red wine.
The location of the Douglas fir is fantastic and the free shuttle bus to town is a big plus. All of us enjoyed our stay here and hope to return one day soon.

  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GeorgieF3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 7 May 2012
Thank you for your review. I’m thrilled to hear how much you enjoyed our rooms and the locations of the Douglas fir Resort & Chalets! Our year round, outdoor BBQ’s are perfect for family gatherings and I’m pleased to hear that you made use of our free and unlimited guest passes to the town of Banff shuttle bus! I look forward to welcoming you and your family back to the Douglas Fir Resort & Chalets in the near future.
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North Vancouver, Canada
Level Contributor
75 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 29 April 2012

We stay in Banff on an average of 4 times per year. Our stop now is always at the Douglas Fir.
Nice fireplace and balcony. We had a half dozen white tails right up to our balcony. The view of the mountains is spectacular! Free bus service to downtown and return.

Room Tip: Rooms 145 to 150 offer the best view, although 170 t0 180 are adequate.
See more room tips
  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Garth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Director of Sales at Douglas Fir Resort & Chalets, responded to this review, 30 April 2012
Thank you for your review and for choosing to stay at the Douglas Fir Resort & Chalets time and again! I’m pleased to hear how accommodating you find your stay and how much you enjoy the wildlife visiting you each morning. Please don’t hesitate to contact me directly so I can ensure you our best deal for your next stay.
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Waterloo, Canada
Level Contributor
57 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 25 April 2012

Booked a 3-bedroom suite ($500) mid-April 2012

+ all 3 bedrooms in the same suite, awesome for big family together (or not??)
+ big dining table, kitchen, lots of plates/glasses/utensils
+ B/c suite is indoors above parking garage, it has Elevators
+ Kids PlayZone was a hit, for kids
+ LCD TV, gaming console/interface (didn't use but nice to have)
+ Can order delivery to room (we ordered Boston Pizza, $4 delivery charge, and CC machine worked at our room door, whew~)


- Iffy Internet signal
- Far away from town, needs to drive. Bus is every 30-40 mins
- 3-bedroom suite is inside, not a standalone unit
- Parking garage indoor is nice, but my 15-passenger van is too tall for it so we had to park outside
- didn't get suite 421 which faced the mountain view. We got 422 which faced the Tunnel Mtn Rd

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank JerryHung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 2 May 2012
Thank you so much for your review. Our 3-Bedroom, 4-Bathroom Family Suites are our newest edition to the Douglas Fir Resort & Chalets and I’m thrilled to hear how much you enjoyed your stay in one. Do note that all of our Family Suites are located on the North facing side of the hotel with a view onto Cascade Mountain, alongside our Loft in Lodge rooms (421 included) on the top floor of the hotel. Please don’t hesitate to mention room requirements, such as a view, when making your next booking with us. We do our upmost to accommodate all requests from our guests. I look forward to welcoming you back to the Douglas Fir Resort & Chalets in the future.
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Alberta
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 23 April 2012

We wanted a night getaway with our baby (5 months old). Since we live in Calgary, we decided a night away in Banff was close. We stayed in a one bedroom condo, which was well equiped. The kitchen had all the basic needs. The bed was quite comfortable and we liked having the gas fireplace. The shower was powerful and there was alot of hot water. We took our son to the pool (as the kiddie pool wan't open until 10:00 AM) and it was quite cool (he teeth chattered). We sat on the edge of the hot tub abd splashed warm water on him. I can see when our son is older that we will come here and make use of the waterslides and play zone. Overall this is a great place for a family.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Canadian Travel Bugs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 26 April 2012
Thank you for taking the time to provide a review! We’re happy to hear you thoroughly enjoyed your stay at the Douglas Fir Resort and I’m pleased to hear you had a comfortable nights rest. I have passed on your comments to the relevant departments regarding the temperature of our kiddie pool so we can improve our services for your next visit. We look forward to seeing you again in the future.
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Additional Information about Douglas Fir Resort & Chalets

Property: Douglas Fir Resort & Chalets
Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 32 Hotels in Banff
Price range (per night): ₹ 8,508 - ₹ 18,914
Hotel Class:3 star — Douglas Fir Resort & Chalets 3*
Number of rooms: 130
Official Description (provided by the hotel):
Banff’s Finest Family Accommodation, located on peaceful Tunnel Mountain. All units have full kitchen, air-conditioning, fireplace (most are wood-burning) and flat-screen TVs, DVD players and Plug n’Play panels (families can now bring their electronic gaming systems). Amenities include 2 BRAND NEW giant indoor waterslides, swimming pool, kiddie pool, games room, multilevel indoor playzone, saunas, whirlpools, steam room, fitness room, barbecue stations and FREE/UNLIMITED use of the Town of Banff shuttle bus. Free WiFi and internet kiosk, free local calls and free parking. ... more   less 
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Also Known As:
Douglas Fir Resort And Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Hotel Chalets
Douglas Fir Banff

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