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“Great family resort”

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Douglas Fir Resort & Chalets
Ranked #27 of 32 Hotels in Banff
Calgary, AB
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great family resort”
Reviewed 5 April 2012

My husband and I recently stayed here for the first time with our two kids who are 1 and 3. We were in a one bedroom condo, which is located in one of the cabins surrounding the main hotel. It was a cosy, clean room with a good amount of space for us. The full kitchen was fantastic too as we generally try to avoid restaurants with our kids at the moment! There is even an on-site grocery store. We also had a balcony and much to my daughter's delight saw some deer outside both days that we were there.

We arrived early for check-in and were given a key to access the amenities and then they phoned me on my cell when the room was ready. We took the kids to the playzone while waiting where they both had a blast, then moved into our room and spent the rest of the afternoon at the waterpark. My only criticism of the waterpark was the complete lack of lifeguards or other supervision. As it turns out, when kids are left to their own devices they barrel down the waterslides right after each other which at one point resulted in my daughter being piled on by 2 other kids as she went down. No harm done but good to know that you need to be a bit more vigilant if you are going with younger kids (and I recommend taking advantage of the lifejackets provided).

Overall, we had a fantastic time and will definitely be staying here again when we come up with the kids!

  • Stayed March 2012, travelled with family
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Helpful?
2 Thank cdntraveller79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 9 April 2012
Thank you so much for your review. We’re pleased to hear you had a wonderful stay at the Douglas Fir Resort & Chalets. Whilst we don’t have lifeguards on duty we do have two Waterpark Attendees monitoring correct usage of the waterslides at all times. I have passed on your comments to the appropriate departments to ensure this is not a concern in the future. I look forward to seeing you and your family again in the near future.
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English first
Airdrie, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 April 2012

We stayed here on a quick overnight getaway with our teenaged children. The condo with loft was perfect, as kids had own beds and we had privacy. The only problem I had was with the intense smell of woodburning smoke which made me well aware of an allergy that I and my son both have discovered overnight. Thank goodness for cold and sinus meds. otherwise a great room and lovely location.

  • Stayed April 2012, travelled with family
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Helpful?
2 Thank Danielle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 9 April 2012
Thank you for choosing to stay at the Douglas Fir Resort & Chalets. It’s fantastic to hear our One Bedroom Loft Condo was perfect for your needs and provided the much needed privacy you sought. We are taking steps to provide a more green experience for our guest as we are slowly introducing gas fireplaces in all of our rooms. We currently have a small number of rooms fitted with gas fireplaces fitted and we would be happy to accommodate you allergy requirements next time you stay with us. We look forward to welcoming you and your family back to the Douglas Fir Resort & Chalets.
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Winnipeg, MB
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 April 2012

We stayed at the resort at the end of March 2012 while we were on vacation skiing at Lake Louise. We stayed in a loft unit with two bedrooms (one loft, one main floor) with three queen sized beds in total (two in the loft). There were one and a half bathrooms which was very handy for five of us in the mornings heading out to ski and again in the afternoons returning. Our children 8 & 10 really enjoyed the water slides and play area and spent several evenings there.. Also to keep peace help keep peace in the family there were three flat screen TVs, one each in the loft, living room, and main floor bedroom. The price while not cheap was reasonable for the accommodations. The next time we come to Banff we'll be certain to stay at Douglas Fir.

  • Stayed March 2012, travelled with family
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Helpful?
2 Thank Wpg_Mike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 4 April 2012
Thank you for providing your wonderful feedback on your recent stay with us. Our One Bedroom Condo’s are perfect for larger families which provide the much needed additional space, extra bathroom and additional bedroom. We have a number of great promotions available throughout the year, be sure to stay connected via our e-newsletter as well as our Facebook and Twitter accounts to be the first to know about our best prices. We look forward to welcoming you back to the Douglas Fir Resort in the future.
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Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 March 2012

This is the second time my children and I have spent a night at the Douglas Fir Resort. The kids LOVE this place. We stayed in a "loft room" which had an upstairs (loft) area which the kids were thrilled about. The full kitchen and fireplace made our stay so much more comfortable!

  • Stayed March 2012, travelled with family
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Helpful?
2 Thank newfiehun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 4 April 2012
Thank you for staying at the Douglas Fir Resort & Chalets and for your subsequent review. It’s wonderful to hear that our fully equipped kitchens made your stay comfortable and convenient and your kids enjoyed the loft! We look forward to seeing you and your family again soon.
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Calgary, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 29 March 2012

We stayed at this hotel in December 2011. We are a family of 5 and had some friends visiting from Australia (family of 4). The ages of the kids range from 8 to 15 (3 girls and 2 boys). The kids loved the pool (which had apparently just reopened after some renovations). We stayed in a loft unit with 3 bedrooms (each with 2 queen size beds) and a total of 4 bathrooms (one en-suite in each bedroom, and another on the main floor beside the kitchen). One of the loft bedrooms was a bit small and the bathrooms in the two loft bedrooms were pretty small, but everything was clean and functional. We loved having a full kitchen, huge dining room table (would have easily seated 12) and living room. We were there for 3 nights and had breakfast in our suite every morning before heading off for a day of skiing and/or sightseeing. We ordered pizza in for dinner one night (recommended by the front desk, very good) and ate in Banff the other two nights. The adults especially appreciated the free shuttle bus into Banff which ran on schedule and ensured that we could all enjoy a glass of wine with dinner without having to worry about designated drivers or finding parking in Banff. This hotel is NOT within walking distance of Banff's main street, but the shuttle bus stops directly in front of the hotel and has many convenient stops within the Banff town site.

Our unit came with 2 underground heated parking stalls which was a nice benefit; no scraping the windshields in the morning! The kids also liked the daily "turn down" service with the delicious chocolates left in their rooms.

We would definitely stay here again, the price was right and the accommodations were excellent.

  • Stayed December 2011, travelled with family
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Helpful?
2 Thank 3princesas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 4 April 2012
Thank you so for much taking the time to write a review. We’re ecstatic to hear how great your family holiday was. Our 10 person, 3-Bedroom, 4-Bathroom, Family Suites are ideal for large family gatherings; we built them to ensure every room has their own private bathroom and we included an large additional forth bathroom with soaker tub to accommodate a more comfortable bathing experience. We have a number of wonderful promotional available through our e-newsletter as well as our Facebook and Twitter accounts, so be sure to stay connected. We look forward to welcoming you and your family back to the Douglas Fir Resort & Chalets
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Additional Information about Douglas Fir Resort & Chalets

Property: Douglas Fir Resort & Chalets
Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #27 of 32 Hotels in Banff
Price range (per night): ₹ 7,946 - ₹ 19,380
Hotel Class:3 star — Douglas Fir Resort & Chalets 3*
Number of rooms: 130
Official Description (provided by the hotel):
Banff’s Finest Family Accommodation, located on peaceful Tunnel Mountain. All units have full kitchen, air-conditioning, fireplace (most are wood-burning) and flat-screen TVs, DVD players and Plug n’Play panels (families can now bring their electronic gaming systems). Amenities include 2 Giant indoor waterslides, swimming pool, kiddie pool,outdoor hot tub, games room, multilevel indoor playzone, saunas, whirlpools, steam room, fitness room, barbecue stations and FREE/UNLIMITED use of the Town of Banff shuttle bus. Freeinternet kiosk, free local calls and free parking. ... more   less 
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Also Known As:
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Hotel Chalets
Douglas Fir Banff

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