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“Nice getaway”
Review of Charlton's Banff

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Charlton's Banff
Ranked #24 of 33 Hotels in Banff
Reviewed 16 April 2012

I bought this deal on Living Social for $189/ 2 nights at the Charlton's Cedar Lodge loft suite. For an older hotel that's been renovated, I would have to say it was a pretty nice suite and very comfortable. My only complaint was that the loft area was too hot for sleeping and the sitting area was too cold at night. The staff were were very friendly and accommodating. The breakfast was your average continental breakfast. The pool was a bit too cold but the steam shower was awesome!
Would definitely go back to the Charlton's Cedar Court.

  • Stayed: April 2012, travelled with family
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1  Thank Ziggy0404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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515 - 519 of 812 reviews

Reviewed 16 April 2012

Loft rooms not as comfortable as what their site advertises. Not overly romantic. No view from room, cool on lower area, uncomfortably warm in loft area. Keep window open in loft area to cool room and woke to lower area freezing in morning (April). Stairs to loft area hard to negotiate.
Very noisy between rooms, could hear clearly what was being said and preformed in other room, kinda like a cheap porn movie without the picture.

  • Stayed: April 2012, travelled as a couple
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2  Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

I hate to do this as I usually can find reason not to complain and can find good in most places I've stayed...but even in 3rd world countries I have had better accomodations and service... this needs to be said...
Ok first let me say that the staff was friendly, although not knowledgeable or helpful.Or perhaps it was just that management hides when there is trouble and leaves the staff to act like they can't help?
I booked 2 Superior King Rooms on the web site ...it showed those rooms as having a lovely big deep tub...no tub was to be found in the room only a shower stall, when I questioned it I was told by the lady at the front desk that only the queen rooms had tubs...HUH??? Because printed on my confirmation paper, that I brought with me... under room amenities was ...yup tub...but no tub was to be found. Also under amenties was a blowdryer...nope that's not there either( I checked for it after I discovered my next concern)... the plugs in the rooms by the sink would not hold in my hair dryer(that luckily I had with me) or the curling iron... even when you did the little spread the prong trick...it was so bad, that my dear husband had to hold the dryer into the socket while I dryed my hair...same for the iron. It was the same in the other room we booked for my son and his wife. My husband told the young man at the desk but nothing was done to fix it. We had also requested rooms on the ground floor and close together...We were 3rd floor and on other sides of the building (apparently they really don't care what you ask for, as the hotel was fairly empty being the Monday after Easter) Also the carpet in our room was disgusting...Room 339. I would not walk on it in bare feet I can assure you!
In the morning I wanted to print out our boarding passes...it cost $2.00 per minute to use the internet and it was so slow and then it froze on me...Again the staff was unable to do anything ...including refund my money as it had been inserted into the Computer itself...Cute trick!
The only good thing about the hotel was that the bed was comfortable and because it was empty the hotel was quiet...Would I stay again...NO WAY IN HELL...There are so many hotels in Banff to chose from...please do yourself a favour and don't book here!

  • Stayed: April 2012, travelled with family
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1  Thank Sheila K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

This is the second time my partner and I have stayed here, both times booking the loft suite with fireplace and its been great both times. We also enjoy the pool/hot tub area, its small but clean and often very quiet. Overall, its a great place to stay for the price, the rooms are clean and well maintained and the staff is good. There are no real views from any of the rooms but you're in Banff so get outside and see them. Its an ideal place to stay for a quick night away, a mini-vacay.

There is no restaurant on site, but they do have a little eatery for the continental breakfast.

Room Tip: The loft suites with fireplace are great. There's a little fridge in the room so bring some wine...
  • Stayed: April 2012, travelled as a couple
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1  Thank Skett_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

Stayed at the Charlton's Cedar Court over the Easter weekend with my husband and two teenage boys. We were very happy with our room and service. The staff that worked the continental breakfast were very friendly as well as informative and helpful with what there was to see and do in Banff. The rooms were very spacious, clean and quiet. Pool and Hot Tub area were very clean. The only complaint that I have, which is very minor, is the low water pressure in the shower. Towels were very soft! Would stay here again in a heart beat.

Room Tip: Rooms on the 2nd Floor have nice views of the mountains.
  • Stayed: April 2012, travelled with family
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1  Thank cadetsoccermommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Charlton's Banff

Address: 513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada (Formerly Charlton's Cedar Court)
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #24 of 33 Hotels in Banff
Price Range: ₹ 7,769 - ₹ 20,030 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Charlton's Banff 3*
Number of rooms: 57
Official Description (provided by the hotel):
The Charltons Banff is located 5 blocks from downtown Banff. This 3.5 star resort was created in the classic alpine style with natural cedar, combined with a relaxed and comfortable atmosphere, it makes the Charltons Banff the perfect Rocky Mountain Retreat. Start the day with a complimentary Continental Breakfast. After a busy day of mountain activities relax in the indoor pool and whirlpool. ... more   less 
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Also Known As:
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff

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