For a newer hotel and all the hype about it, it's a letdown! We stayed there in March/April. We had the second to best suites in the building and were not impressed. We had a view of the side of the house which is in the middle of their courtyard.
The décor leaves something to be desired. The moose artwork is nice but that's about it. The little bit of marble in the bathroom does not make up for the poorly laid out room. The rain shower is attached to the side of the shower wall along with the handheld shower. And as others have stated, it's fine for someone shorter but a taller person would have issues.
The kitchenette could use some extra lighting - under the sink/cupboard area. They do have a toaster, dishes and utensils, kettle and one of those mini coffee machines (the pod type, not the Keurig kind). The coffee is AWFUL. Seriously! This hotel went cheap on a lot of items.
The fireplace is a nice touch but there's something wrong with it, every time it shuts off, it makes a big banging sound. But it was nice to have it going after a chilly day in the mountains.
As for the layout of establishment, all the rooms have doors to outside. You walk into the hotel, get your keep, and then step outside to head to your room. It's just an odd design the way the rooms are set up inside… there are better ways to utilize the space.
The Wi-Fi is absolutely awful! Do not tell me that it's the norm for the area because we know otherwise. If you can get on the Wi-Fi early when no one is up and about, it's tolerable but when folks are going about their day, it's a snail's pace if you can even get it to work. It's extremely frustrating for tech savvy folks like us.
As for the soundproofing, is there actually any? We could hear our neighbor's baby/toddler screaming its head off, the neighbors opening/closing doors, moving their chairs upstairs, etc.
There's a swimming pool on the 4th floor and two outdoor hot tubs, sauna, and a fire pit area. We did enjoy the hot tub and sauna - we had the roof top all to ourselves. It was nice!
However, for the price you pay for this spot, I'd recommend going elsewhere. We wouldn't return.
Suggestions: Offer fresh coffee or hot chocolate, and flavor infused water at the front lobby area. There are plenty of hotels that do this and it's a nice touch. It doesn't make up for the poor internet connections or soundproofing but those little touches make your establishment appear more inviting.
