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“Nice building and staff”
Review of The Red Lion

The Red Lion
Certificate of Excellence
Price range: $4 - $20
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: Spend time with us for great pub food in a place you'll love. We serve classic dishes with a modern twist - it's the perfect place to get together with familly and friends. Located in the village of Horndean, the Red Lion serves a diverse seasonal menu of freshly cooked, classic British pub dishes. We're proud of our homely and welcoming atmosphere and broad selection of drinks, including tempting wines, well kept beers and refreshing soft drinks. Plus, we're situated close to Charles Dickens' birthplace and St John's Cathedral - perfect for days out. We hope to see you soon!
Reviewed 2 May 2022 via mobile

The food was very delicious and our waitress ( Leonie) was very attentive and kind. The building was also very pretty, there was a nice atmosphere.

Date of visit: May 2022
Thank Louise G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
RedLionDM, General Manager at The Red Lion, responded to this reviewResponded 6 May 2022

Dear Louise G

We are so glad you enjoyed your time with us, and that you had great food and service. The Building is old and very unique, we agree, its a very pretty building.
We cant wait to see you again.

Emily
Red Lion Horndean

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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32 - 36 of 653 reviews

Reviewed 19 April 2022 via mobile

Although the food was acceptable, nothing special though, the service today from the young man who took our order and brought our meals etc. was rather curt and off hand. Made us feel as if we were an inconvenience he had to deal with and he seemed to be just going through the motions.
Although we may visit again, we probably won't stay if this particular person is on duty.

Date of visit: April 2022
Thank JackieBarb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
RedLionDM, General Manager at The Red Lion, responded to this reviewResponded 23 April 2022

JackieBarb,

We are sorry to hear that the service you received was not up to our normal great standard. We will definitely talk to the team that was on that evening and discuss your review with them. We really hope to welcome you back and show you what great service we can really give.

Emily,
Red Lion Horndean

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2022

Enjoyed a lovely family breakfast today. Buffet was well stocked with plenty to choose from and great coffee machine. Staff were friendly, extremely welcoming and helpful. Cooked breakfast was ordered efficiently and well cooked.
On telling staff there was a family birthday, Matthew one of the friendly staff members presented us with a box of maltesers and discount voucher for a future visit. As a family we often visit for breakfast or evening meal and we will definitely visit again soon.

Date of visit: April 2022
Thank 531clairej
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
RedLionDM, General Manager at The Red Lion, responded to this reviewResponded 23 April 2022

Hi 531clairej,

Thankyou so much for your great review. We hope your family member had a great birthday with us and we cant wait to welcome you back soon.

Emily,
Red Lion Horndean

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2022

Quiet evening with good service and an enjoyable meal and drink. The meal was served timely and overall proved good value for money.

Date of visit: April 2022
Thank lesd811
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
RedLionDM, General Manager at The Red Lion, responded to this reviewResponded 18 April 2022

Hi lesd811

Thankyou for the review. We cant wait to welcome you back again.

Emily,
Red Lion Horndean

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2022 via mobile

Both myself and my partner having a weekend away after myself recovering from surgery. We were staying in the premier inn and has been sat in the pub garden with drinks all afternoon. We were looking forward to a meal on the evening.
The starter was fine, nice chilled prawn cocktail on chilled lettuce and tomato. The dishes were collected and less than one minute later the mains were brought out. Fast service but no way was this just dished up!
The whole meal was luke warm, the warmest part was the coleslaw and the salad!Yuk
My partner eats almost anything but he really didn’t enjoy it at all. I struggled to eat any of it, my partner forced down as much as he could as he was starving but I just couldn’t stomach it. I’ve never seen him leave any food but his knife and fork went down before the plate was empty.
Worst meal I’ve ever had. Just about warm and quite stomach churning. This had definitely been kept warm before serving, not good. I’d rather wait five minutes than receive a meal that’s not edible. It’s not like it was busy, lots of empty tables.
My meal was taken off the bill but that doesn’t help my evening. Waiting staff were nice, not their fault.
Breakfast will be eaten elsewhere tomorrow. Definitely won’t be visiting here again.

Date of visit: April 2022
Thank G9884RJanns
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
RedLionDM, General Manager at The Red Lion, responded to this reviewResponded 18 April 2022

Dear G9884RJanns,

We are very sorry to hear about your experience with us, this is definitely not up to our normal standard. We will look into this and talk to our kitchen team about your review on the food.
I am sorry this could of not been rectified on the evening as we could of redone both your meals for you, although I know they should of come out perfect first time.

Hopefully you will come back in the future and we can show you how great we can be.

Emily
Red Lion Horndean

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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