I went to this hotel for a family vacation from January 1 to January 8, 2012. The hotel is well located and it is a huge resort complex.
You can basically go to this resort and you do not have to go someplace out during the vacations since there are a lot of restaurants, they have their own grocery store and a lot of entertainment.
The rooms are fine although they look old and the furniture is outdated but the rooms are clean and spacious. The hotel is well maintained.
We went to several restaurants during that week but I would say that my favorite was the buffet breakfast. They had a lot of different selection and you basically can spend a good amount of time in such a great restaurant. I enjoyed a lot with my family.
During the day, we basically spent the time at the beach. It is a good clean beach and very relaxed. There are a lot of chairs and umbrellas so you do not have to wake up early to have a place.
We were having an excellent time there, but the last two days, there were something wrong with the water and the hotel run out of it and the response from the manager was not the one that we expected. They did not apologize and the solution that they gave us was to use the gym facilities to take our shower.
Overall, it was a good trip, however we had that incident and we understand that this could happen, but we expected to have a better response from the management.
- Also Known As:
- Mayan Palace Nuevo Vallarta Hotel Nuevo Vallarta
- Wyndham Nuevo Vallarta
- Nuevo Vallarta Mayan Palace
- Mayan Palace Resort