We were placed in a room with a king size bed when we made reservations for four people. We had to argue with the front desk just to get a rollaway bed for the first night. Again, we had to fight to get a two bed room. This is an all inclusive hotel that advertises great service. During breakfast the next day, we finished our breakfast and of a single waiter asked to see if we needed any drinks. This two days in this hotel have been stressful instead of relaxing. I'm a VIP member, I can only imagine what non-members are going through. Come at your own risk!
- Official Description (provided by the hotel):
- Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more less
- Reservation Options:
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- Also Known As:
- Vallarta Palace Hotel Nuevo Vallarta
- Vallarta Palace Nuevo