We just got back from a week long stay at the Occidental Grand in Puerto Vallarta. We are both 30 and were just looking for a relaxing week away. We traveled through Apple Vacations through one of their 'Square Deals' where we were guaranteed a 5 apple all-inclusive resort at a good price however you do not know which hotel in Puerto Vallarta you will be staying at until you get to the airport. Kind of a risk but we've been to PV numerous times before and were not too worried. We found out we were staying at the Occidental and after a little research, realized that it was a resort we had stayed at 9 years ago when it was the Allegro.
I will probably rehash much of what others have already said but this is how our vacation went:
Food: Having stayed at numerous all-inclusive resorts in Mexico and the Caribbean, I would say that this was one of the best. We previously stayed at the Dreams in PV and I would say that the food was just a notch below that resort. The buffett was good, we ate there everyday for breakfast (same food everyday) and lunch (some new selections everyday). We also at the Italian and Mexican restaurants of which both were good. Our only issue was that the Italian restaurant for some reason is not air conditioned and since they require men to wear long pants, its not hard to see that you're going to be in for a sweaty dinner.
Bars: Of the two bars, we definitely preferred the lobby bar. The bartender, Carlos, was great. He made great drinks and went out of his way to make sure we had them. We were sitting in the lobby during one of the shows and he walked out from the bar to us and asked if there was anything he could get for us and brought the drinks back to us. The pool bar was ok, there was usually 2 guys there who did an admirable job of trying to serve as many people as possible. Mixed drinks were sometimes hit or miss but they're free so it didn't really matter. Their was a waitress who served drinks to people sitting around the pool and made her rounds about once every half hour. We spent most of our time on the beach and we didn't see a waitress out there the whole week. That didn't really bother us, we had about a 15 foot walk to the bar from our chairs and probably kept us sober enough in 95 degree sun.
Atmosphere: We went in the middle of July and most of the people vacationing at the resort were families and young couples. Some people have complained that there were nothing but Mexican families there... its Mexico, if you didn't want to vacation with people in their native country then stay in the states. The guests we interacted with, either around the pool, beach or playing volleyball were very friendly. I wouldn't recommend staying here if you're single and looking to meet other singles or looking for a lot of nightlife on the resort. Its kind of a low key resort.
Room: Rooms were recently updated and look nice. The bathroom has one glass wall of the shower that is exposed to the rest of the room, nice in theory but not really practical since on the opposite side of the shower was the toilet, awkward. Luckily the closet next to the glass wall had a door that slide across that opening. The minibar in our room was restocked with water daily. It also had beer and pop in it but we didn't drink much in the room. No balconies, which was a little bit disappointing.
The only issues we really had were with Apple vacations. A 2.5 hr delay leaving Chicago due to a missing flight attendant they found out about when we were supposed to board (Seems like something you should know a little before that) and gave us several arbitrary times when we would board over the next 2.5 hours. The apple rep in Chicago told all of us that were waiting that the hotel would have room service so it wouldn't be a big deal when we arrived at our hotels around 11pm (ours didn't) but had a snack bar open. They also forgot to pick us up on our last day so we had to take a cab to the airport, which Apple paid for. I've traveled with Apple close to 10 times and never had any issues with them up till now, not sure if it was aberration or a sign of how their business is being run now.
Overall we had a really nice vacation and it was exactly what we were looking for, relaxation. We weren't bugged once about joining the timeshare club, maybe we looked too young (we're both 30) but I didn't see them bugging anyone else. We didn't opt for the upgrade to the Royal Club, didn't seem worth it and we're glad we didn't. As I mentioned previously we had stayed at this same resort back when it was the Allegro and while it was good then, it was nicer now. There are nicer resorts in PV but it would be hard to find another one this nice for the price we paid, <$1000 for the week per person.
- Official Description (provided by the hotel):
- The all-inclusive Occidental Grand Nuevo Vallarta is the ideal hotel for families, couples, and friends looking to enjoy a fun vacation on the Pacific shores of Mexico. Recently renovated, Occidental Grand Nuevo Vallarta has been updated with the latest modern amenities and technology to ensure a pleasant stay. The hotel is situated on one of the most beautiful beaches in the Riviera Nayarit, minutes from the Nuevo Vallarta shopping center and the best stores and restaurants in the city. ... more less
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- Also Known As:
- Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta
- Occidental Allegro Hotel Nuevo Vallarta
- Nuevo Vallarta Occidental Allegro Hotel