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Reviewed 23 May 2017 via mobile

We stayed at this hotel overtime before catching our flight home. We showed up late and got into our rooms quickly. The hotel is very nice and clean. This place has a great pool area. There is a buffet near the lobby and it is AMAZING!!!

Stayed: May 2017, travelled with friends
Thank Steven S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2017

Actually just stopped to eat on a recommendation of a friend. They present a beautiful buffet, great for photos, but not for vegetarians. Great option for breakfast if you fly into Hermosillo early and plan to drive to the coast

  • Stayed: October 2016, travelled as a couple
    • Value
    • Service
Thank Alfredo J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2016

Breakfast is buffet style. Long line and waiting time. Advise to order in room. Quick and some good choices for reasonable price.
Room nice, clean and spacious. Beautiful pool but not heated, a drawback in winter time. Staff is very friendly and helpful. Can recommend hotel.

  • Stayed: November 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Jan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2016 via mobile

Killing time waiting to head back to Phoenix. Buffet style eating at the restaurant during the morning. Food was outstanding and fresh juice was aplenty. Based off what I saw, it's worth a look for a place to stay if you're in Hermosillo.

Stayed: December 2016, travelled on business
Thank AZCopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2016 via mobile

Worst small vacation stay.. first restaurant la zarzuela found a big piece of hair on the buffet tray beans.. pulled out told the waitress. He just replied. Oh yea this happend might be from a blonde or white hair. He proceeded to take the hsir out and just left it on the side of the big tray. Told the manager she just removed the hair with a napking, stir the beans and said seems there is no more hair but never remove or change the beans. So disgusting. They did not offer any apologies contrary they were over charging our food.. the 2 nights we stay unable to sleep. They do not have security and other people were partying on the parking lot with car music to the highest volume..and receptionist was scare or did not wanted to tell them to turn it off. MOST IMPORTANT HERMOSILLO IS A VERY HOT CITY.. SUMMER TEMPERATURE ON DAYLY BASIS AROUND 110 TO 115 AND VERY HUMID CLIMATE..well we left the hotel to get breakfast around 9 am. The cleaning crew was up to clean our rooms. We return around 1 pm. And our room a/c was off.. WE FOUND OUT THAT PER MANAGEMENT IF CLIENTS LEFT THE ROOM. CLEANING CREW MUST TURN OFF THE AC UNIT TO SAVE ELECTRICITY. management did not do anything to resolve any issues. When complain first night to hotel manager he give us according to him most sincerly apology but the following day nothing changed..NEVER GOING BACK TO THIS HOTEL. POOR MANAGEMENT. STAFF NOT FRIENDLY...

Stayed: August 2016, travelled with family
1  Thank Esteban M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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