We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Not really all inclusive”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Barcelo Maya Beach
Ranked #11 of 17 Hotels in Puerto Aventuras
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Not really all inclusive”
3 of 5 bubbles Reviewed 16 June 2012 via mobile

Fabulous resort, lovely and clean, however this resort doesn't cater for British, the food is ok but very repetitive, lunch is normally better than dinner, all the restaurants except the Spanish are poor, at the steak restaurant they ask how u want your steak, but just cook it blue regardless of what u ask for, lovely presentation tho, the Mexican is terrible, the food is cold and bland how can they get Mexican wrong in Mexico ?? Lol. If u don't upgrade then u are very limited to restaurants unless u pay extra, all branded drinks are off also, I did upgrade but was a bit annoyed that after 17 hours of traveling it was the first question I was asked on arrival also if u don't upgrade and want internet connection then it will be an extra $3 per day, the hotel doesn't seem to miss a trick in ways to get your money, it is worth upgrading tho as u get 10% off everything u buy in the hotel including trips but only when u book through the hotel and not the reps, expect to tip from the moment u get off the plane till the moment u get back on the plane, sometimes u won't get served at the bar unless u tip, all the drinks are poor quality and very watered down, I find it best to get spirits out of my VIP area to top up the drinks from the bar.
Lastly expect to get bitten, the mosquitos are terrible bring plugs etc with u, don't bother with sprays, it seems to attract them.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Trilogyblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

7,773 reviews from our community

Traveller rating
    4,171
    2,264
    754
    342
    242
See reviews for
2,677
2,795
71
127
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (672)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Wahpeton, North Dakota
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 15 June 2012

We have never been to Mexico before. We stayed here for a belated honeymoon and did not know what to expect. We were pleasantly surprised. The pools were huge, drinks were good, buffets were better than I expected, good shopping and beautiful beaches. We booked through FunJet and I would use them again. They assign you a personal representative once you get there to help you plan your vacation and make reservations for attractions. He even called us to remind us about our flight info on our last night there. The only bad thing I can say is that our room was pretty hot at times. But the ceiling fan seemed to help when the air conditioning didn't keep up. Overall I think our experience was a good value for what we paid.

Room Tip: Tulum building is the farthest walk from most of the restaraunts and pools. etc.
See more room tips
  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amanda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona, Spain
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 11 June 2012

Good hotel, big clean rooms and great food (I loved the breakfast crêpes). The swimming pools were big and not crowded (I went during September), so as the beach. The beaches were beautiful and clean, although a bit artificial (under the sand there's cement, what may help to keep the sand but makes walking unpleasant). The drinks at the pool/beach were a bit disappointing, their quality was can be highly improved.

The staff was pleasant and helpful, always trying to make you had a wonderful stay. If you want to go to a speciality restaurant be sure to book it first, although you won't be able to go. Be careful with the air conditioning, which is extremely low in these restaurants.

The hotel is located far of the nearest cities, but you can pick a public bus named "van" to go to Playa del Carmen or places like Akumal, Xel-Ha, etc. for not many money. Furthermore, across the highway there are some "cenotes" that can be visited.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ArimiBcn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 8 June 2012

This was my second time going to the Barcelo maya 4 yrs ago I stayed at thr caribe this Time we stayed at the beach and both were amazing! In my opinion the beach was a bit nicer beach was way nicer then any of the 5 resorts the palace was beautiful but didn't have much of a beach and it was rocky. We enjoyed the food the a la carts were great for the most part we didn't love the Mexican restaurant but it's totally your own preference! Defiantly enough variety and food for any type of picky eater. Service was great they treat you like royalty. Before going I read tons of reviews were people complained honestly those people would find something wrong wherever they are! The entertainers were so much fun my boyfriend and I were in the show one night If you get a chance participate as much as you can it makes the trip way more fun! The only bummer was the weather we went the week of may 25th-2nd and we got 3 days of rain 4 days sun! Even with the rain there is still tons to do and it didn't ruin our trip! I will defiantly be returning and I would recommend this resort to anyone going , couples, family, older, young there is something for everyone!!! And If you go try the riveria maya drink their delicious!

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Canadatravelgirl14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milano
Level Contributor
121 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 7 June 2012

It was a magic resort, lovely staff, rooms and extraordinary beach!!

  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bois_iris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Puerto Aventuras
249.2 km away
Barcelo Maya Palace
Barcelo Maya Palace
#6 of 17 in Puerto Aventuras
4.5 of 5 bubbles 5,739 reviews
249.3 km away
Barcelo Maya Colonial
Barcelo Maya Colonial
#4 of 17 in Puerto Aventuras
4.5 of 5 bubbles 5,383 reviews
249.5 km away
Barcelo Maya Caribe
Barcelo Maya Caribe
#12 of 17 in Puerto Aventuras
4.5 of 5 bubbles 3,006 reviews
Show Prices
Show Prices
Show Prices
249.3 km away
Barcelo Maya Tropical
Barcelo Maya Tropical
#7 of 17 in Puerto Aventuras
4.5 of 5 bubbles 4,186 reviews
275.1 km away
Occidental at  Xcaret Destination
Occidental at Xcaret Destinatio...
#73 of 213 in Playa del Carmen
4.0 of 5 bubbles 11,569 reviews
232.0 km away
Grand Bahia Principe Coba
Show Prices
Show Prices
Show Prices

Been to Hotel Barcelo Maya Beach? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Hotel Barcelo Maya Beach

Property: Hotel Barcelo Maya Beach
Address: Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#7 Business Hotel in Puerto Aventuras
#9 Luxury Hotel in Puerto Aventuras
#9 Spa Hotel in Puerto Aventuras
#10 Top resorts Hotel in Puerto Aventuras
#10 On the Beach Hotel in Puerto Aventuras
Price range (per night): ₹ 12,657 - ₹ 31,738
Hotel Class:4 star — Hotel Barcelo Maya Beach 4*
Number of rooms: 630
Reservation Options:
TripAdvisor is proud to partner with Barcelo, Hotels.com, Expedia, Booking.com and Prestigia so you can book your Hotel Barcelo Maya Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Puerto Aventuras
Barcelo Hotel Maya Beach
Barcelo Maya Palace
Barcelo Maya Mexico
Barcelo Maya Resort
Catalonia Rivera Maya
Maya Beach Resort
Barcelo Beach Maya Mayan Resort Riviera
Barcelo Maya Beach Resort Cancun
Hotel Barcelo Maya Beach Puerto Aventuras, Riviera Maya, Mexico

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing