We stayed here for a family and friends summer vacations. This was our second time in Mexico and the 1st time we stayed at a resort. This was such a unique experience because the attention and the service was outstanding. Our chef Esmeralda cooked the best food, very delicious and flavorful. The concierge Jorge and Cesar were very nice and attentive always making sure we stayed hydrated. LOL! I also liked that everything was within a short drive inside the Puerto Aventuras Community, you could find anything from food and entertainment to pharmacy. I would definitely will be returning to this property. Thanks to Mimi for always making sure we were good and had no complaints. I also loved that the beach and the pool were inside the property they kids had a great time and we didn't have to worry since they were always within sight.
The Hacienda Del Mar and its staff provided me and 23 of my colleagues with an amazing corporate retreat experience.
The staff were exceptional. They were over-the-top accommodating, professional, knowledgeable, and friendly. They really made the experience outstanding.
Mimi was gracious, helpful, super quick to respond and she ensured that everything was perfectly organized.
Caesar, and Jorge provided stellar, personal service - they also make the best margaritas
Esme, Pino and Austin cooked us incredible meals, and even did a cooking lesson to show us how to make some of their delicious carnitas, tres de leche cake, empanadas and salsas.
The building and grounds are immaculately maintained and beautiful. The property is even better than the pictures. We loved the pool and the game room, we enjoyed lounging, paddle boarding, kayaking and private yoga classes. The suites were spotlessly cleaned every day and super comfortable.
While you feel you're in a private paradise, you are just short walk away from shops, restaurants, and activities.
This is a beautiful property, but it really is the people that make it special. We would love to come back and we highly recommend the Hacienda del Mar.
Thank you so much,
Our group of 21 adults stayed at Hacienda Del Mar the first week of May. The villa and views were superb. However, I think the staff makes all the difference when staying at a villa and the staff there was UNBELIEVABLE! Esmeralda, the chef, was incredible. She knew what we wanted to eat before we did and the food was to die for! Our bartenders Caesar and Jorge were an absolute delight. They treated each and every one of us like kings and queens. Such great guys with SO MUCH personality. The concierge, Mimi, is so on top of EVERYTHING! They have a real jewel there. She could not have been more helpful and accommodating. Such a lovely person. I would work with her again ANYTIME! Thanks for a great vacation we will not forget!
This was my firstr trip to Mexico. It was for my daughters wedding. In all we had about 44 people. 2 villas were reserved. From the time we arrived we were treated so graciously. The villa was stunning. The grounds and rooms are beautiful, clean and filled with the culture of Mexico. Above all the staff was excellent. Breakfast, lunch and dinner was delicious. We could order special meals if desired. Our concierge Mimi went above and beyond the entire time. She put together a boat excursion at the last minute! We had a wonderful time at sea. I am looking forward to my next trip to Mexico. Thanks to all.
We stayed here for a week to celebrate mom’s 75th birthday. We were a group of 11 people ranging in age from 10-75. The house is gorgeous, well laid out and has an awesome pool. The best part of the house is the staff. Every need is met, good is delicious and made to suit everyone’s taste. They were wonderful about coordinating trips, helping arrange things and being flexible with all our needs. The items were prestocked as needed. Every meal was better than the next and drinks by the pool were perfect.
Only drawback-the house is on the beach but cannot be entered from the area. It is very rocky and slippery even with shoes on. We did venture out a couple of times but it was a little stressful.
Look forward to going back some day! Amazing vacation for all of us!