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All reviews intercontinental presidente mexican fiesta pool view towel man mary lou pool bar fiesta night a la carte cigarette butts la isla activities staff directly across the street great vacation yogurt mexican food musty smell ocean front
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Reviewed 13 February 2019 via mobile

My family and I were here for 10 days at the Holiday Inn. The staff are all very friendly and great with the kids. The rooms were clean and there was a great view of the beach. The beach is right next to the pool and is very easy to access. The food is great and the markets are just across the street. Overall we had a great experience!

Date of stay: February 2019
Trip type: Travelled with family
4  Thank Chloelindsay123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVerones, Director General at Holiday Inn Resort Ixtapa, responded to this reviewResponded 4 weeks ago

Thank you Chloelindsay12 for your right testimony from your stay with us and for describing so good our resort. It is true that we love to serve you and it is our passion. It will be a real pleasure to welcome you soon again and in the meantime you can remin the paradise of the Mexican pacific just going in the website: webcamsdemexico and choose: WEBCAMS, then choose: Ixtapa and Playa Poniente and Centro are views from our 2 webcams in live 24 hours a day. Enjoy it a lot.

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Reviewed 13 February 2019

Ixtapa, what a beautiful destination!! So glad to have discovered it. We had a wonderful two weeks (Jan 25-Feb 8), only sunshine, nice and warm without any raindrops.

We stayed at the Holiday Inn Resort Ixtapa. A good 3.5 * but no more. This is not a luxurious hotel but for the value quality-money it was very good. The hotel is clean but shows wear and tear here and there, example: women's toilet in the lobby, two washbasins one of which does not work, even after two weeks never been repaired and same thing for one of the elevators. A little paint here and there could make a difference, but hey.

The level of service offered by the employees is very good to excellent. A big WOW!! They are very helpful and very nice, always smiling and very polite. There is even bar service to the beach chairs – have to mention Carlos here, he’s a champion, loves what he does. The toilets of the snack restaurant near the swimming pool and the beach, employees on site at all times during the day for maintenance.

We had a room in the tower on the 16th floor with a breathtaking view of the sea, a big WOW!! The room very clean at all times, king bed and pillows very comfortable and nice bedding. The view of the sea from the room is breathtaking.

The hotel offers only one restaurant a la carte, a buffet (two on weekends) and a snack bar near the swimming pool and the beach. Although it is not fancy cuisine, we found the meals good. Saturday night is the Mexican Fiesta; Mexican food, show and local artisans.

The star here is the beach, wow, it's a big beach. Long and wide, perfect for beautiful long walks – we loved it!!! Colors of the sand and the sea as in Puerto Plata in the Dominican Republic. At low tide the beach is at its best and the sand is soft as velvet under the feet. And what about the beautiful sunsets. For the sea, that's another thing, red flag all the time. Some days the waves are bigger than others, but we liked to watch the waves. The pool, very beautiful, very large and very clean, it’s remarkable. It’s the whole width of the site and facing the sea.

The hotel is located on one of the most beautiful part of the beach and across the street an outdoor commercial area; restaurants, bars, music, shops, pharmacy, flea markets, convenience stores, etc., bicycle and pedestrian trails and walking distance to the marina and two golf courses. Right in front of the hotel the little bus stops for Zihuatanejo located 10-15 min from Ixtapa (12 pesos). Very, very nice little tourist seaside town. The Bay of Zihuatanejo possibly one of the most beautiful bays we have seen.

Many people from Western Canada and only one airplane per week from Montreal offered by Air Canada. All prices are displayed in pesos so it is better to exchange your money to pesos. Hotels will exchange Canadian money to pesos, if not there are several banks.

Ixtapa, a beautiful destination worth the visit

Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank MoniqueQuebec_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVerones, Director General at Holiday Inn Resort Ixtapa, responded to this reviewResponded 13 February 2019

Thank you MoniqueQuebec_canada for taking your time to share your comments of your discovery of paradise in the Mexican Pacific, it's true all you wrote, we have the best location, the largest beach just in the middle of the bay of the beach del palmar and right in front of Ixtapa crossing the road. what is fantastic is that you can see it all 24 hours a day with our 2 live webcams, just go in the site: webcamsdemexico and choose : WEBCAMS and then choose Ixtapa, the web Playa Poniente and Centro are from our views. Enjoy it! It's also true what you say about our pools, our large gardens etc ...it will be a great pleasure to welcome you again soon.

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Reviewed 13 February 2019 via mobile

We LOVE Carlos! He's always attentive to our needs while we are basking in the sun on the beach. Always cheerful, even at the end of the day, no matter how many trips
he's taken to the bar for us.
Housekeeping is amazing! The beach bathrooms are always spotless, including lovely flowers at the sink!

This will always be our first choice to stay in Ixtapa. They also have plenty of shade opportunities too!

Faith and Doug
San Diego

Date of stay: February 2019
2  Thank karendN3577OH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVerones, Director General at Holiday Inn Resort Ixtapa, responded to this reviewResponded 13 February 2019

Thank you very much faith and doug for your fidelity to our resort. Thank you also for recognizing our people that our guests love. you can see in live this wonderful beach and the bay with the sunset in the ocean with our 2 webcams just go to the site: webcamsdemexico and choose: WEBCAMS, then choose: Ixtapa and Playa Poniente and Centro are our 2 views. Enjoy it all the year in the meantime we have the pleasure to welcome you again becouse our passion is to serve you.

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Reviewed 13 February 2019

Visited this Resort Jan 2019 .has very good location ,close to shopping and Restaurants and you will need them .the food was poor and repetitive not or hardly any western choices . Don’t expect a fridge very few have fridges ,our room was advertised has a mini bar ,only an empty fridge was told to go across street and buy beer etc to fill it ,not an all inclusive we are used too .Did complain no resolution in the 10 days .c
It is a small tired resort not a good value for the price we paid .
The staff are very friendly especially Carlos beach waiter and Mary Lou sports bar .

Room tip: Has a good location ,ocean front room was nice mostly in high rise tower.
Date of stay: January 2019
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank arthills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVerones, Director General at Holiday Inn Resort Ixtapa, responded to this reviewResponded 13 February 2019

Dear arthills It is with great pleasure that we take care of you in this wonderful place on the Palmar beach of the Mexican Pacific and you can see and live our beach that is the biggest as well as the bay of Ixtapa with our 2 webcams 24 hours a day, just go to the site: webcamsdemexico and then :WEBCAMS, choose Ixtapa and Playa Poniente and Centro are our views, enjoy and presume it. We always have restaurants open from 7 am to 10:30 pm alternating with different food and we buy only quality products from recognized suppliers we also have high quality hygiene badges with permanent controls. Our chef hector is permanently in contact with our guests so our captains and available for any suggestion at any time. We greatly appreciate your appreciation to our people that our guests love and it is true that they work with love and passion to your services.

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Reviewed 13 February 2019

Had 7 people in our group. Everyone said the beds were the best and food was A+. Very clean and employees were great. Busy on weekends with the locals but during the week it was quite peaceful. A little dated but would highly recommend.

Date of stay: February 2019
1  Thank rulast1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVerones, Director General at Holiday Inn Resort Ixtapa, responded to this reviewResponded 13 February 2019

Dear rulast1 we are very pleased that you enjoyed this paradise of the pacific mexican,
and you know that you can see it live with our 2 webcams we have a view of our huge beach and another view of the whole hotel with the bay and the ocean with its wonderful sunset that while you come back because it will give us great pleasure to receive you again.

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