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Jen F

Best hotel. Amazing for food, entertainment and fab staff

5.0 of 5 bubblesReviewed 2 Nov 2024
We’ve just returned from an October half term break with our 9 and 5 year olds. What a wonderful week we had at the Lara Barut Collection hotel. Everything from cleanliness, food, staff, entertainment, kids club was amazing!

We loved…
- The food. Incredible quality
- The staff. They were all so helpful. From room service, to sorting out dinner reservations for us.
- The 3pm kids football sessions. Aykut was great with the kids, ensuring the game was inclusive for all ages and our 5 year old.
- The Halloween event was absolutely incredible. Best Halloween party we’ve ever been to!
- The bungee exercise session. The instructor was great. We turned up a little late and so there were no spaces left but she did an additional session with us after.

I could go on and on with everything we loved :)
Date of stay: October 2024
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Barut Hotels, Müşteri Hizmetleri / Ön Büro at Lara Barut Collection, responded to this review
Responded 4 Nov 2024
Dear Jen,

Thank you for taking the time to share your fantastic experience at the Lara Barut Collection. We are thrilled to hear that you and your family had a wonderful week during your stay with us. Your positive feedback about the cleanliness, food quality, staff service, entertainment, and kids club truly warms our hearts.

We’re delighted that you enjoyed the incredible food and found our staff to be so helpful, especially with dinner reservations and room service. It’s also great to hear that you enjoyed the bungee exercise session and that our instructor was able to accommodate you with an additional class.

Thank you again for your kind words. We look forward to welcoming you and your family back for more memorable moments in the future.

Best regards,
Guest Relations Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 2 November 2024 via mobile

We stayed for a week with one of our daughters and boyfriend and had a lovely week. Weather was beautiful every day. We had the basic room which was fine - no view to speak of but we knew that before we arrived. If I had to change anything I'd add a bathtub not just shower and sunbeds on the balcony not chairs. If we came back here I'd probably upgrade as some of the other rooms look lovely, just peeking in as we walked past and there seem to be many different room types.

The hotel was very busy (half term week) and at first I felt it was a little like being in a 5 star holiday camp but once I'd relaxed into it and we'd booked a la carte restaurants I didn't feel that anymore.

The hotel has amazing facilities - during our week we did padel, tennis, darts, reformer pilates (paid), yoga, gym, sea gym, waterslides, water sports (another hotel for their along the beach, paid), spa treatments (paid). We also played golf (Pasha 9 holes) (very expensive).

The main downside to the hotel is the restaurant booking system. The buffet is always available but at certain times it's overwhelming and horribly busy, even though the choice is extensive and food is good. There are loads of A La carte restaurants but you book on the app between 9am-2pm for three days ahead. By 9.05am all slots had gone and it's not relaxing knowing you've got to be ready with your finger poised at 8.59am to book a restaurant. We could only book for two and my 17 year old daughter and boyfriend in a different room weren't able to book due to being under 18 so we had to keep WhatsApping the hotel to get a separate table for them or a table for 4. There's one restaurant which is first come first served with no reservations that's very good - Turunc. I completely support not being able to book a week ahead but there must be a more efficient system.

The hotel WhatsApp was amazing though, particularly Anna and Alper. We'd definitely come back!

Date of stay: October 2024
Trip type: Travelled with family
Thank 597fionam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barut Hotels, Müşteri Hizmetleri / Ön Büro at Lara Barut Collection, responded to this reviewResponded 4 November 2024

Dear Fiona,

Thank you for taking the time to share your detailed feedback about your recent stay with us. We are thrilled to hear that you had a lovely week and enjoyed the beautiful weather, as well as the variety of activities and facilities available at the hotel. It’s great to know that you and your family were able to experience everything from tennis and padel to spa treatments and water sports.

We appreciate your suggestions regarding room amenities and the restaurant booking system. Your input is invaluable as we continually strive to enhance our guests' experiences. We understand the challenges you faced with securing reservations, and we will certainly look into ways to improve the efficiency of this process for future visits.

We are delighted that our staff made a positive impact on your stay. We look forward to welcoming you and your family back for another fantastic holiday, and we hope you consider upgrading your room to enjoy even more comfort during your next visit.

Best regards,
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2024

Still maintaining the best standards as far as we are concerned. We are frequent travellers and our experiences range from motor homing to 5 star hotels. Before we had stayed at Lara Barut we never returned to the same place as we always felt we wanted to explore other options. However, we were smitten by Day 1 of our first stay in September 2015 and have returned once or twice a year since then.

The main reason we return is the amazing staff who do a brilliant job. They work long hours and yet they always have a smile and greet you enthusiastically every time. Special thanks go to the following staff who we had the most contact with on this visit:

Salih who drives the buggy to and from the beach - always cheerful and such a lovely person.
Yamur on the animation team who oversaw us at bocci.
Amigo, Martin, Pekcan, Buket and Cheran - all on the animation team - encouraging us to dance and great fun all of them.
Atiye was fabulous at our Pilates workouts really putting us through our paces. Noyan Dulek visited when we were there and his chair workout and HIIT workout were fabulous.
Emre and Berkhay at Sandals Restaurant in the evening - so welcoming
Emine and Okan in Akdeniz - efficient and so friendly
Sidika and Rabia - Sandals at breakfast
Bekir and Verdat - Laura
Ceyhun at the Barbecue in the evening
Ebru at Majo Beach Bar in the mornings
Nese and Beyzanur in the Lobby Bar and Hanimeli
Last but not least Berhat on Guest Relations at the Majo Beach.

Of course, the management of the hotel is why this place is such a success. Onur was frequently seen walking around the complex and checking that all was well. If there were any issues they were addressed immediately. It is so important that managers are in evidence and not hidden away in their office.

Thank you LARA BARUT for another great holiday and see you next year.

Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank icequeen5210
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barut Hotels, Müşteri Hizmetleri / Ön Büro at Lara Barut Collection, responded to this reviewResponded 2 November 2024

Dear icequeen5210,

Thank you so much for your glowing review and for your continued loyalty to Lara Barut Collection. It brings us immense joy to hear that each stay with us has been memorable and that our team continues to exceed your expectations.

We are truly honored that our staff, from our amazing animation team to our dedicated restaurant and guest relations team members, made such a positive impact on your experience. Your detailed acknowledgment of their hard work and friendly service is incredibly motivating, and we will be sure to share your kind words with each of them. It’s wonderful to know that you also appreciated the presence of our management team, who are committed to ensuring a seamless and enjoyable stay for all our guests.

We are delighted that you feel at home with us, and we look forward to welcoming you back next year for yet another fantastic holiday!

Best regards,
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2024

October half term (week 1)

Excellent holiday, very relaxing, all reviews are very accurate.

We had a connecting garden swim up room which was amazing, kids really enjoyed it, was peaceful away from the other pools.

Lagoon swim up bar was our favourite with money heist cocktails. More quiet area.

Entertainment was really good but it was all outside and it was chilling at night but they did bring out heaters.

Food was great, lots of variety, always something to eat at all times, mini bars in rooms are included. We did the cook your own on bbqs which was fun.

We booked a room for our final day as we didn’t leave until 8pm otherwise you have to check out and use the complimentary room which is a room with lockers and a few sofas. We wanted to be able to shower change etc.

Negatives for us as a family:
•WiFi dropped out quite a bit
•Beds weren’t comfortable (hard)
•Water was very cold until day 4 when they finally heated some of the pools

Date of stay: October 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Katieskraftsfb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barut Hotels, Müşteri Hizmetleri / Ön Büro at Lara Barut Collection, responded to this reviewResponded 1 November 2024

Dear Katherinelsellers,

Thank you for sharing your feedback regarding your recent stay with us at Lara Barut Collection. We are thrilled to hear that you had a relaxing holiday and that our hotel met your expectations.

It’s wonderful to know that you and your family enjoyed your connecting garden swim-up room and that the tranquil atmosphere away from the main pools was appreciated. We are delighted that you found your favorite spot at the Lagoon swim-up bar and enjoyed the unique cocktails we offer.

We appreciate your compliments on our entertainment options and the variety of food available. It's great to hear that you had fun with the "cook your own" BBQ experience and that you found the mini bars in your room to be a nice touch.

Thank you for your constructive feedback as well. We are sorry to hear about the issues you encountered with WiFi connectivity, the comfort of the beds, and the temperature of the pools during your stay. Your comments will be shared with our management team to ensure we make necessary improvements for future guests.

We hope to have the pleasure of welcoming you and your family back for another memorable holiday in the future.

Kind regards,
Guest Relations Manager

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Reviewed 30 October 2024

Outstanding all round !
Everything + more, just what you need on a all inclusive luxury holiday , a place where the staff are all welcoming + friendly .
The hotel is spotlessly clean.
It genuinely is pretty much faultless. Excellent food that caters for all .

Date of stay: October 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank christopher k
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barut Hotels, Müşteri Hizmetleri / Ön Büro at Lara Barut Collection, responded to this reviewResponded 31 October 2024

Dear Christopher,

Thank you for your fantastic review. We’re thrilled to hear that you found our hotel to be luxurious and relaxing, and that our team made you feel welcome and at home. Cleanliness and exceptional food are top priorities for us, so we’re delighted to know that we met your expectations.

Your feedback means a lot to us, and we can’t wait to welcome you back for another unforgettable all-inclusive luxury holiday.

Best regards,
Guest Relations Manager

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Reviewed 29 October 2024

really nice accommodation!! lovely worker also, very friendly and kind. they welcome you at all times , and make you feel wanted in the accommodations. the food is delicious and consistent every night, and there is always a place to sit! there is good activities to do and the team is great, Sultan is the best one 😊

Date of stay: October 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank phoebe b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barut Hotels, Müşteri Hizmetleri / Ön Büro at Lara Barut Collection, responded to this reviewResponded 30 October 2024

Dear Phoebe,

Thank you for your lovely review. We are delighted to hear that you enjoyed your stay at Lara Barut Collection. It’s wonderful to know that you found our accommodations comfortable and our staff friendly and welcoming.

We’re thrilled that you enjoyed the delicious food and appreciated the variety of activities available. We will be sure to pass along your kind words to the team, as they work hard to ensure every guest has a memorable experience.

Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful visit in the future.

Best regards,
Guest Relations Manager

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