I was invited as a speaker to a conference in Puebla and stayed in this hotel for 1 night.
In the afternoon, before the conference, I took a shower with lukewarm water. When I went down to the front desk, told them about this situation.
Later that night, I asked for a wake up call at 02.45 AM as I had to catch a plan in Mexico City. No wake up call was received. Good thing I had set up the alarm in my phone.
Took again a shower and experience the same water temperature.
During check out, I complained about both issues, again. If I would have had to pay for the room, I deffinitivly would have had not accepted this.
These details are basic for a Business Hotel and are unacceptable.
- Official Description (provided by the hotel):
- Welcome to Courtyard by Marriott Puebla Las Animas! Our Puebla, Mexico hotel is ideal for travelers who want a more-than-satisfying stay in Puebla, Mexico. We offer a thoughtful combination of attentive service and enjoyable amenities, all to provide a pleasurable home base as you explore the City of Angeles or get work done in our city. Surrounding our hotel, you will find many historic and beautiful churches, upscale shopping areas, fantastic restaurants, and great entertainment. Catedral de Puebla, Capilla del Rosario, Centro Comercial Angelópolis, and more are close by. While staying at our hotel, you will have access to a spacious guest room or guest suite that is stylish and wonderfully appointed with plush bedding and free Wi-Fi. In our hotel's public spaces, we offer our Centro restaurant, a swimming pool, several meeting rooms, a business center, and a relaxing lobby with bar. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Marriott, Expedia and HotelQuickly so you can book your Courtyard by Marriott Puebla Las Animas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.