My family and I have been visiting Dreams Resort in Cabo for the last 5 years! Our first year was absolutely amazing. The second year was great too. As the years went on, the property started to go down hill. For New Years Eve 2018-2019, last year, the Entertainment was the BIGGEST disappointment. In the past, they would have a band that played slow music for dinner time, and then they had a new band come out with amazing dancers. That started to change in 2017-2018 but they still had some of the staff dance fun line dances with the guests. Last year for 2018-2019 the Band was Horrific. They played all night, slow lounge music, no dancers, and most guests were not on the dance floor. The music was old songs that targeted people in their 90's. No dancers, and the staff that used to dance left the hotel. The whole night was expensive and a MAJOR disappointment. Why not a fun DJ that starts by 8pm? The staff needs to get the party started MUCH earlier and don't wait till 10pm to pull out fun music. They should start a DJ, with Latin dancers by 7:30pm. All the time share guests last year was so disappointed.
They also had in the past a fantastic ice cream machine on the beach and last year, they took it away. The kids LOVED that ice cream machine. Bring it back! They also lost their amazing staff like Julio, Jose, David etc. They were fun and liked to dance at the pool, and throughout the resort. The great energy last year at the pool was gone. The activities were not the same either. What happened to the fun activities like soccer games on the beach for the kids? Basketball games? Everything just got boring. Management needs to step it up, or they will loose more and more people as they already have. The prices are the same, but Dreams has gone downhill.