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149 - 154 of 1,310 reviews
Reviewed 21 April 2022

My kids had a blast with Silvana and her team. We’re coming back next year. Highly recommend this place! 10/10

The food is done very well, but I wish the restaurants opened for lunch too so we could try them all out.

Date of stay: April 2022
Trip type: Travelled with family
Thank kylem418
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Andreas Schmidt, Director General at Grand Velas Los Cabos, responded to this reviewResponded 27 April 2022

Thank you, Kyle, for taking a moment to highlight the outstanding efforts that Silvana put forth in providing your children with lots of fun and an unforgettable vacation. She's certainly become highly popular amongst the kids, and your firm seal of approval is echoed by hundreds of other kids and parents alike.

We hope your little ones remind you where they spent a great time and inspire you to return to Grand Velas Los Cabos sooner than expected.

As always, we place ourselves at your faithful service,

ANDREAS SCHMIDT
DIRECTOR GENERAL
GRAND VELAS LOS CABOS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2022 via mobile

Our family trip to Cabo was fantastic! We need to commend our concierge team of Michell and Karen for their constant attention and friendly service. They truly made our family feel welcomed and taken care of this past week.

We’ll be back at the resort very soon!

Date of stay: April 2022
Trip type: Travelled with family
Thank erikhQ984NY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Andreas Schmidt, Director General at Grand Velas Los Cabos, responded to this reviewResponded 22 April 2022

Erik, you can be assured that I will pass along to Michell and Karen your warm words of thanks for an outstanding job which will inspire them further to ensure that all of their guests get the most out of the vacation experience.

Thank you for reserving with us at Grand Velas Los Cabos. I am sure that Michell and Karen will be there to greet you on your next arrival.

As always, we remain at your service,

ANDREAS SCHMIDT
DIRECTOR GENERAL
GRAND VELAS LOS CABOS

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Reviewed 16 April 2022 via mobile

Our family had an amazing time at Grand Velas for spring break. We have five children ages 14, 12, nine, six and three. Just a heads up, your children have to be four in order to be in the kids club unsupervised so if we had wanted to leave our three-year-old we would have had to get a babysitter. But, babysitters are plentiful they just are an extra charge.

My children loved hanging out in the teens club each afternoon and evening and Andrea in the teens club was amazing. My daughter and her really hit it off and she made her visit very special.

Each room comes with a concierge and our concierge, Astrid was wonderful. She took care of our excursions, meals etc. It was so nice to have somebody to think about the details so we could just relax.

The staff here is incredible, and they were so attentive to every need. The food is also exceptional, by far the best I’ve ever had at any all inclusive and excellent by any standard.

We did the dolphin excursion as well as rented a boat to take us snorkeling by the arch. Those were both incredible experiences and I would highly recommend. But, even if you just spend time at the resort there’s plenty to do. We can’t wait to come back!

Room tip: Even during “crowded” times the resort doesn’t feel crowded.
Date of stay: April 2022
Trip type: Travelled with family
Thank Dana T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Andreas Schmidt, Director General at Grand Velas Los Cabos, responded to this reviewResponded 22 April 2022

Thank you very much, Dana, for reserving with us at Grand Velas Los Cabos and sharing your lovely comments on your family's vacation experience.

I am highly pleased that all of your children had a wonderful time. Your daughter now has a new friend in Andrea, and that in itself is a reason to return. But most of all, our goal is to ensure that all of you, and all ages, feel that you experienced something quite distinct from a regular all-inclusive. And in reading your kind words and knowing that you can't wait to come back reflects the quality and warmth that we manage here at Grand Velas Los Cabos.

We look forward to reliving all of these wonderful moments with you on your next visit to this paradise and seeing, once again, your children's expressions of joy.

Until then, we continue to place ourselves at your faithful service,

ANDREAS SCHMIDT
DIRECTOR GENERAL
GRAND VELAS LOS CABOS

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Reviewed 14 April 2022

Clean, safe and great food! Service was fantastic everywhere we went but one gentleman stood out as exceptional. Christopher L who was our server tonight and last night at Lucca restaurant, was so genuine and friendly. I’d come back to this resort for his service specifically! Top notch

Date of stay: April 2022
Trip type: Travelled with family
Thank gregrI2468AR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Andreas Schmidt, Director General at Grand Velas Los Cabos, responded to this reviewResponded 20 April 2022

Greg, we are proud that we were represented so well by Christopher on the last evening of your vacation.

As the director, I feel that the little details are just as important as the large factors. The many small gestures and interactions with my staff are all opportunities for us that help shape a positive perception for you. And knowing that you would come back to Grand Velas based on Christopher's genuineness and sincerity is greatly pleasing to me, and I will inform that young man that his excellent efforts inspired your decision to return.

Thank you very much, Greg, for sharing your fulfillment on this vacation experience with us. We look forward to reuniting you with Christopher at the earliest opportunity.

Until then, we continue to place ourselves at your faithful service,

ANDREAS SCHMIDT
DIRECTOR GENERAL
GRAND VELAS LOS CABOS

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Reviewed 13 April 2022

Silvana is seriously the best worker here at Grand Velas. She is amazing and makes the experience a thousand times better. Silvana is really good with activities and children and brightens your day! Thank you Silvana! We miss you!

Date of stay: April 2022
Trip type: Travelled with family
Thank elainekJ5498DN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Andreas Schmidt, Director General at Grand Velas Los Cabos, responded to this reviewResponded 22 April 2022

Thank you very much, Elaine, for giving a shout-out to Silvana, your "best worker here at Grand Velas," and for expressing the comfort you feel knowing that she's on top of your children's fun and care. Silvana certainly is highly focused on the little one's happiness with her warm smile and encouraging words. And as a 5 Diamond All-Inclusive Resort, we feel very fortunate to have her on our team.

We look forward to reuniting Silvana with your children on your next trip to paradise, but until then, we wish your lovely family all the best for a happy and healthy summer.

As always, we remain at your service,

ANDREAS SCHMIDT
DIRECTOR GENERAL
GRAND VELAS LOS CABOS

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