Since we landed we were taken care of. The staff went above and beyond for us and any questions/ inquiry’s we had. We had dinner at their restaurant Manta . Raul and Freisa took amazing care of us and recommended the best entrees .More
Agoda.com
Taking safety measures
Booking.comTaking safety measures
eDreamsTaking safety measures
My husband and I spent our anniversary at The Cape and had an incredible time. The property is gorgeous and great location to try multiple restaurants in the area. The staff was wonderful and they made it very special and romantic by accommodating multiple request from roses in bedroom to champagne. We will absolutely be back!
Hello Mrs. Stephaniecastanon7,
We are very glad that you choose us to celebrate this Special occasion, and we are really appreciate taking the time to fill up the review and express a little bit more about your experience we will be sharing this comments with the staff.
We're looking forward to have you with us again soon.
Sincerely,
The Cape was amazing. Staff was friendly, helpful and welcoming, facility is beautiful, clean, modern. Our five days in Cabo were spectacular. Concierge answered all our questions and scheduled all our activities and dinners. We were contacted daily to make sure we didn't have any questions or changes and that everything was going smoothly. Breakfast staff knew our names after the first day - regardless if we were sitting in their sections. From the front desk, restaurant, bar, pool, house keeping, etc -- all staff were friendly and accommodating. And...although the vast majority of the hotel is fully or partially outside, I never saw a staff member without a mask. Nor, did I ever see a guest without a mask unless he/she was eating or lounging at the beach or pool. We loved our trip (2 parents, 3 adult children ages 23, 22 and 18).
Hello JBMarget,
We hope you had a pleasant way home, We really appreciate you taking the time to go into details about our COVID regulations in the property, because we have been working really hard to make our main goal to keep everyone safe and healthy while offering the same refined Cape experience.
We're looking forward to have you with us again soon,
Sincerely,
10-Stars because it was absolutely perfect!! I want to go back as soon as possible . The Restaurants were incredible and the POOL Service and Bar was so delightful!! We enjoyed watching all the many whales and the surfers were putting on a show with the waves so close to the hotel we were fully engaged!
Hello Jet380245,
First thank you very much for share with us your experience with us, it helps us a lot to keep improving or in the case of your comments keep motivating our employees.
We're looking forward to have you with us again soon.
Sincerly,
The Cape presents itself as an upscale, Covid friendly resort. It’s the furthest thing from that. They do not enforce mask wearing throughout the property. They allow very loud and rowdy groups to ignore Covid procedures entirely. It’s like adults spring break here except 20 somethings have a tendency to behave more mindfully. Half the pool, swim up bar and entire hot tub were not accessible due to a large group that we wouldn’t go near for our entire stay. If you’re looking for quiet, this isn’t the place. Relaxing? Not that either. Family friendly? Definitely no. Covid friendly? Not your place.
3rd time to Cape Thompson in last 3 years.... and somehow it gets better every time! Service and property continues to exceed our expectations. Big shout out to Aldo, Lenny and Gustavo at the pool. These guys hustled the entire time we were there and always made sure we were comfortable.
Hello Conbla,
Thank you so much for taking the time to share your experience with us, it helps us a lot to keep improving or in the case of your comments keep motivating our employees. We certainly will be complementing Aldo, Lenny and Gustavo for going above and beyond with you
We're looking forward to have you with us again soon.
Saludos,
