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“Peaceful, serene, and great staff” 5 of 5 bubbles
Review of Pueblo Bonito Pacifica Resort & Spa

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Pueblo Bonito Pacifica Resort & Spa
Ranked #23 of 70 Hotels in Cabo San Lucas
Certificate of Excellence
Lowell, Massachusetts
Level Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Peaceful, serene, and great staff”
5 of 5 bubbles Reviewed 7 May 2012

My husband and I stayed here for our honeymoon, and I think our only real complaint is that it was SO peaceful and serene that it almost felt a little too isolated! Definitely not a bad problem to have. The resort is in pristine condition, and the lobby is so impressive when you walk in. The entire place smells like you have stepped into a very relaxing spa, and the landscaping (although a bit too desert-y for my tastes) was meticulous. The staff is probably among the most friendly, helpful, and accommodating that I’ve ever run into. From the bell boys to the front desk to the bartenders to the cleaning staff, no one hesitated for even a second to drop what they were doing and open a door for us or ask us if we needed anything. The bartender at Partidos even ran down to the Siempre restaurant to get me a dessert one night (I didn’t ask, he just offered out of the blue, and even brought back a secondary choice just in case!).

The resort seemed to offer a wide variety of activities, but I have to admit we didn’t take advantage of any of them (we were there to RELAX!). There is a great spot near the pool with a few fire pits that were really nice at night when it cooled off. There is a hot tub that we never ended up using, but it was pretty big. The beach has beach beds that you could rent for a really small fee for a day. The one drawback is that you can’t swim in the ocean here due to strong currents, but we probably wouldn’t have gone in anyway. The pool has 2 sections, and it’s pretty big. One section has a swim-up bar, which is always a good thing! We didn’t have too much trouble finding chairs during the week, but once we hit Thursday it became more difficult (we stayed Sunday to Sunday). The pool did have quite a few tile pieces missing, which could probably could be a bit dangerous, but overall it was very clean and enjoyable. Also, we were SO happy with the food at the pool, it was way better than we were expecting! I am still missing it a couple weeks later 

On the subject of food, stay away from the themed buffet nights if you’re a foodie. I think it’s called Aire. We ate there our first night and the food was not good at all. We were seriously concerned about what we’d be eating the rest of the trip. But we opted to stay away from the buffet after that, and instead went to the sit-down restaurants there and at the sister resorts as well, and the food at all of the sit-down restaurants was PHENOMENAL. That alone made the price of the all-inclusive option worth it. We spent what would have been an exorbitant amount of money on food to try all the amazing things they had to offer, and I can’t really complain about anything else we ate at any of the sit-down restaurants. Room service food was decent as well.

I highly recommend taking advantage of the shuttle service that is offered to the sister resorts. It’s not always the best schedule, but it comes frequently and reliably enough. I also have no doubt that they would have made a run for us if we had missed one or anyone didn’t fit. We spent a couple days at the Sunset Beach pool (we actually liked it a little bit better there), and ate at Sunset Beach (La Frida) and Rose (Fellini’s). It was all really awesome and we really liked being able to see the other resorts. We also suffered through the timeshare presentation at Sunset Beach, where they served us breakfast. It was a long morning getting through the presentation and them haggling with us about buying, but seeing the new Monte Cristo homes was impressive, breakfast was provided, and we were given $400 applied to our bill at check-out, which covered our massages at the spa.

The Armonia Spa was wonderful, we had an 80 minute couples massage and they did a great job working out the knots from a long travel day the day before. It was a great way to start our trip and focus on our goal of relaxation. My one complaint was that the steam room was so overloaded with menthol that I could barely even open my eyes and it wasn’t all that pleasant to breathe in… but it certainly did clear the airways!

Also wanted to take a moment to give a nod to the concierge staff, they did every little thing they could to help us out whenever we needed it and always took care of us as best they could!

As far as the room itself, we were overall really happy with it. We had requested a king size bed for our honeymoon, which they honored. We had an ocean view room (not a suite) on the 2nd floor (concierge level) and it had a nice view of the pool with the ocean behind it. The resort is U-shaped and we were somewhat near the center, I’m sure the rooms at the ends are quieter with less foot traffic going by, but are a bit further from the main lobby too. We could hear people walking by in the open-air hallways because of the echo, which was kind of unfortunate when it was otherwise so peaceful. The room had high ceilings, tile floor, a safe for valuables, and robes and slippers. There was a stocked mini-bar with soda and beer, and housekeeping came around at least twice a day, if not 3 times to clean up and re-stock. The TV choices actually weren’t too bad (subtitles aside)… a couple HBO’s and even some late night Skinemax if that suits your fancy, haha. The light-blocking curtains were awesome and definitely did their job blocking out light from the big balcony doors. I also loved the backlighting in the headboard, it was really nice and different. The bathroom was really nice with a big walk-in shower, but there was some sort of design flaw with it because every time we showered, the bathroom floor ended up soaked and we had to spread towels out to stop it from leaking out. We also had a leaky toilet, but we never let them know since we were hardly in the room, or if we were, we didn’t really want someone in there fixing a toilet, so I can’t say if they would have been good about taking care of it (I would bet that they probably would have fixed it when we asked). We figured those were relatively small problems and didn’t really let any of it bother us. The bed in the room was really comfortable, and I actually liked the pillows. Although we totally forgot to ask about their "pillow menu" and we were never given any information about it... but I didn't really think of it since I was happy with what was on the bed.

The all-inclusive option is probably a bit overpriced unless you really can eat and drink your butt off, and the resort might be a bit pricey anyway, but I think it was worth it. We didn't shop around much since we liked the adults-only aspect of this resort. It’s hard to let very much bother you here. The people were all so friendly and it’s so nice and enjoyable being there. We were already planning our next trip back before we even left!

Room Tip: Be sure to get an ocean view
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  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank wildcatkb03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,232 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (943)
Date | Rating
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English first
Newport RI
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 May 2012

My wife and I just returned from a week at PB Pacifica.

Food: For an all inclusive the food was excellent. "USDA Prime meat (even the burgers) " and Fresh fish daily (Sea Bass, Blue Fin,Red Snapper, Halibut)

Service: From the room service, to the waiters and maids we could find little if anything to complain about.

Activities: The shuttle was quick,free and gave us the options of at least a dozen places to drink or eat. The staff had an activities board every day that kept us happy enough.

Spa: Elect for the $75.00 per day treatment as we did and you cannot go wrong. The Swedish massage and after sun wrap were excellent.

Grounds: With only 150 rooms the hotel offers everything within a 5 minute walk. There was an issue with some of the swimming pool tiles that had become loose; however, I noticed repairs during our visit.

Time Share Presentation: It was only an hour and a half. We enjoyed touring the Montecristo Estate Homes and several other suites. In the end we were firm about not buying, took a $200.00 gift card for the Pacifica and took the shuttle back to the hotel.

Recommendations:

I would not recommend paying to eat at "La Freida"( Sunset Beach) while the food was good, the all inclusive restaurants offered almost the same for no cost.

I would recommend making a reservation or two at La Nao (All Inclusive / Sunset Beach) and hanging out at their Martini/Cigar bar on the patio that overlooks the ocean.

The nightlife can be very quiet although the bars at PB Sunset Beach always had a nice crowd.

Final Thoughts:

If you like all inclusives and are looking to relax in Cabo, PB Pacifica is a great choice.

Room Tip: Every room can see and hear the ocean.
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  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank uyk43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jsbairmtsu
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 5 May 2012

We've been to alot of resorts around the world, and we are rating this one the best weve been too! Although the water is unswimable on the ocean, the huge waves and the private beach make up for it, great acoustics. Service was amazing, drinks were awesome, food was excellent. Our first few days were the best and felt like we had the place to ourselves. Later in the week a few loudish wedding groups tarnished the quiet couples only feel, but really thats splitting hairs.

The benefit of being able to go to the other hotels was a really nice, but really the pacifica is far and away the best one.
4 thumbs up from us.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jsbairmtsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas, United States
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 4 May 2012

Upon arriving at hotel we were told our suite was overbooked that we paid in full for and we would need to take a smaller room. They said "reservations messed up" sorry. Upon further research we found out when we book the reservation it was booked through Expedia and not the hotel. Maybe next time we will book the hotel directly.

Except for the reservations the hotel, staff, resources, location was excellent. It is a great place to go and just relax and do nothing. The service is superb and they make sure you're very happy with each interaction.

This was our first inclusive and we will go back for sure.

Room Tip: Eact or West side rooms - ocean front seems to be the best and that is what we will go for next.
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  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MBTexas536
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 May 2012

Wanted a scenic, peaceful getaway. This was just the place.

Great oceanview rooms have a great view of the Pacific ocean - even as far back as our room was. The room was nice. Not super luxurious, but certainly fit the bill and the outdoor patio deck was very nice to sit at at various times of the day.

Staff was great. Food was really good - not super extravagant, but good enough for us. And having the all-inclusive package meant no worries whatsoever for anything we wanted to eat or (mostly) drink - and the we really enjoyed their margaritas.

You can't go in the ocean - or get very close. The surf was really rough. I got too close even. But the crashing of the waves - which can be very far away - was very pleasing.

The views from behind the resort was great as the whole Pueblo Bonita "area" is on a hillside that makes for a great view.

Very peaceful and relaxing. Sitting by the pool. On the beach. On a (rental) bed on the beach.

Room Tip: Higher oceanview rooms give better views of the scenic beach and ocean.
See more room tips
  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pueblo Bonito Pacifica Resort & Spa

Property: Pueblo Bonito Pacifica Resort & Spa
Address: Cabo Pacifica s/n, Cabo San Lucas 23450, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Cabo San Lucas
#11 Romantic Hotel in Cabo San Lucas
#12 Top resorts Hotel in Cabo San Lucas
#16 Spa Hotel in Cabo San Lucas
#19 Luxury Hotel in Cabo San Lucas
#20 On the Beach Hotel in Cabo San Lucas
Price range (per night): ₹ 31,201 - ₹ 1,07,073
Hotel Class:4.5 star — Pueblo Bonito Pacifica Resort & Spa 4.5*
Number of rooms: 154
Official Description (provided by the hotel):
The award-winning Pueblo Bonito Pacifica Resort & Spa is an enchanting oasis of natural beauty and relaxation, located on a 2.5 Mile stretch of pristine white beach on the Pacific Ocean, just one mile from lively downtown Cabo San Lucas. This boutique resort offers a deluxe all-inclusive plan providing gourmet a la carte dining, enhanced guest services and a wide range of amenities. Pacifica features five restaurants, five bars, two pools, an award-winning spa and luxurious accommodations in a calm, adults-only environment. Fashionably decorated guestrooms and suites include furnished patios and balconies with stunning views of the ocean and sunsets. Designed for the sophisticated and discerning guest, Pueblo Bonito Pacifica has everything needed for a fun and relaxing vacation experience. ... more   less 
Reservation Options:
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Also Known As:
Pueblo Bonito Pacifica Hotel Cabo San Lucas
Pueblo Bonito Pacifica Resort And Spa
Pueblo Bonito Pacifica Holistic Retreat & Spa
Pueblo Bonito Pacifica Resort & Spa Cabo San Lucas, Los Cabos

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