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Reviewed 5 November 2010

We were asked on beach to attend a timeshare,in which we met all requirements etc .. offered a 150 cash and 60 dollars in dinner certificates, kinda wanted to see for rci exchange , location etc. After touring became apparent that property wasnt maintained well and was a stair nightmare since it has all been built in different times. made a few comments along the way about our dislikes .our timeshare guy kinda got rude, sat us down left us to go to the office manager ????? We told him we had no intentions to buy etc. he was abrupt rude and told us to leave. after 95 min. so we did , went to collect what was promised, and were told the sales office called and said we were uncooroperative, and wernt entitled to anything ... We heard later this has happened to others. DONT ATTEND THIS DUMP..........................

Date of stay: November 2010
  • Trip type: Travelled with family
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2  Thank cunparadise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2010

We came to Cabo Villas on an introductary certificate and loved everything about it. We have several timeshares and did not buy here, but they did not pester us-they were very professional and friendly (we met with Sean and Tim). We will certainly return and not mind the 90 minute presentation!
Toni

Date of stay: October 2010
  • Trip type: Travelled as a couple
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Thank TONI M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2010

To begin, I saw the reviews here prior to booking and did not know what to think. They were very hot and cold about how much someone loved ithis place or how much someone hated it.

We received my wife's parent's timeshare as part of our wedding present. We traded their St. Maarten condo for Cabo Villas through Interval International. After reading reviews of how timeshare owners were treated and the quality of rooms they received, we were very nervous to book here.

Basically there are three towers; the original (Tower A), one that was added to the original some years ago (Tower B), and the newest one (Tower C), which opened in 2008. I use letters to keep them straight throughout this review. Tower C is 2-4 bedroom condos only. Since we traded for a 1 bedroom, we were to be put in either Tower A or B. Previous TripAdvisor reviews stated that all timeshare owners received the original building A, which was in dire need of renovations. This is how our worries surfaced

The reason for review discrepancies about this hotel is room inconsistency. The original tower A has non-renovated rooms which are not pleasant (see photos) while Tower B and C rooms are very nice.

I recommend this hotel only if you can receive either a renovated room in tower B or C. I asked the desk of the original tower A renovation schedule, which was going on during our stay and they stated they would be complete by the end of the year. However, I am not sure of the extent of the renovations. If they make the original tower rooms look like the new rooms, great, no worries. If they simply paint and leave all the old fixtures, I would be hesitant to stay in the original tower.

Everything else about this resort is standard for a Mexican vacation. Very nice, lots of booze, sun, relaxation. They have a very nice pool (although in the afternoon, the sun is hidden by the west tower), the staff is top notch and the location is much better than the mega resorts in "The Corridor"; which is driving distance to the town.

Pros:
-Very close to downtown (walking)
-Smaller, quieter and less commercialized
-Three unique pools and hot tub (infinity, lap-jacuzzi combo pool, original with waterfall)
-Staff is extremely nice (Antonio at the pool bar especially)
-On the beach
-Close to many restaurants

Cons:
-Room renovations inconsistent
-Not ADA compatible, very steep ramps, lots of stairs
-Resort is smaller, which means during busy season, it may be a madhouse

We have stayed in Cancun, Riviera Maya, Ixtapa and Puerto Vallerta. I would compare Cabo Villas to a personalized neighborhood grocery and the large resorts in the other locations to more of a Walmart or Target; if that analogy is clear. If you like the smaller, more quant hotel, this is yours. If you want a mega resort with water slides, this is not the resort for you. There are physically nicer ones in Cabo, but not for the price, location and personalized service as this one.

Date of stay: October 2010
  • Trip type: Travelled as a couple
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7  Thank Mike19821203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2010

Couldn't ask for a better location and amenities! Overlooked the infinity pool with swim up pool bar and while I was concerned about the location upon arrival, turned out to be the place to be. Being on the 2nd floor we didn't have the best ocean view but that didn't matter. The private beach is well serviced and had plenty of lounges and umbrellas. Be sure to go to the beach bar and hop up on a swing seat, just be careful - falling in the sand is embarrasing, right sis?

The pool bar was the best - met a lot of fun people who we did things with during the week. Great drinks - Dirty Monkey anyone? The staff there was excellent and wish I could remember all of their names, Genaro, Roberto - didn't have poor service from any of the staff.

The grounds are meticulously maintained and the staff works around the clock to make sure everything is perfect. Is very apparent Cabo Villas takes customer service very serious and works to hire the highest caliber staff.

Pizza at the Baja Brewing Company was the best but need to be sure to ask for it 'crunchy' or the crust is a little under done for my liking. If in the mood for fish and chips, those were great, also.

Negatives: the three of us consistently had problems with opening the door and had to get our keys replaced multiple times. We are sure there was a problem with the card reader and that was a real pain the entire time. We attended the Mexican Fiesta and were sitting with friends who were promptly served their salads. The remaining three of us did not get our salads, my husband got tired of waiting and left. When I finally got a salad the show had started and the croutons were soggy. When my entree arrived the fish was cold. The staff was quick to bring me another serving but by that time, I wasn't interested in eating. My sister ordered the filet and shrimp and while the shrimp was tasty, the steak was cold and then when she asked for a new filet, they didn't bring a filet but a lesser cut of meat. Very disappointing and I would avoid the theme dinners. The menu is limited and prices are increased. The internet service was disappointing - only one computer per room was allowed to be online wireless. With three of us in the room, would have liked to have had both our computers up and running. Also, a couple of times we had to call down and obtain a new access code which was a hassle.

End of September/beginning of October is a great time to go if you want to avoid crowds, families and young people partying till all hours. The guests ranged from their 20's and up and everyone was so friendly.

Date of stay: September 2010
  • Trip type: Travelled with family
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1  Thank Krtwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2010

My husband and I have been traveling to Mexico for the past 10 years or so, usually twice a year. We have been going to Cabo the past 3 years or so and have found it to be our absolute favorite place in Mexico. We've stayed at numerous resorts and Cabo Villas was without a doubt our favorite resort. We stayed in an executive one bedroom suite, with a large balcony and hot tub. The location is the best in Cabo, activities abound and it's just a quick 5 to 10 minute walk to the marina. There is also areas that are both quiet and laid back. We loved the sun pool, or as we referred to it the Bubble pool because of the fantastic jets. Also it is an adult's only pool and a nice quiet relaxing place to hang out. This is a resort that grows on you the longer you are there. We met some great people who are owners, and the atmosphere makes you feel like you are at home with great friends.

The entire staff was friendly, helpful, and very conscientious toward all of the guests. From Leticia our housekeeper who kept the room spotless, to Roberto the pool bartender who went out of his way to bring us drinks up at the sun pool, to Rene in the front office who helped when we had an issue with the printer in the business center. The staff was there to assist and help in any way they could. The grounds were very well groomed and they were always cleaning. There was some remodeling going on in some of the units, but this tells me that the resort takes pride in their property in order to maintain a level of excellence for their guests.

We went out fishing on the resorts boat "The Bad Medicine" on Wednesday. This was actually the 2nd time out with them. It was another incredible experience. Bernie, the captain, and Alberto the first mate always work their hardest to put you on fish and make it a great day. We focused on Dorado this time around and we hooked up with 16, 1 got off and we released a few smaller fish. We had a double, 2 triples and 1 quad. It was the experience of a lifetime. We had a chance at a big marlin right off the bat but he just wouldn't hook up but not for lack of trying on Alberto's part. If you're looking for a great boat and crew this is it. You can find them on the web at www.badmedicinesportfishing.com.

We brought some of the fish up to the Baja Brewing company, which by the way has a view of Lands End to die for, where the Chef fixed it 4 different ways and it was cooked to perfection and for only 100 pesos per person you can't go wrong. It came with a great salad, bread, fresh vegtables and an delectable rice dish. We also ate there one other night and had their "Blue cheese and basil hamburger, which was one of the best burgers I have ever eaten. You have to try it.

On Thursday we went to the spa for massages, as the kids would say, Oh My God, it was the most amazing experience at a Spa I have ever encountered. Pampered doesn't begin to describe the whole experience. You just have to go, that's all I can say.

The tour and presentation was very good and there was no high pressure to buy. The Bay View Suites are unbelievable. We were not ready to commit or buy at that time but we have decided this is a place that we would love to own at. We own other timeshares and have never wanted to purchase at another resort before this, but Cabo Villas is a perfect place for us.

This resort may not be for every one as it is smaller in size, but what it lacks in size it more than makes up for in service, accommendations, location, activities, attention to detail, and just the overall atmosphere of feeling you are at your home away from home. The intimacy of the resort allows you to get to know the staff personally and for them to get to know you on a first name basis. So if you're planning a trip to Cabo, and want to feel like you've returned home this is the place for you.

Date of stay: October 2010
  • Trip type: Travelled as a couple
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4  Thank kmarkeson341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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