I don’t believe I have ever written a critique of a hotel but do admit that I read them thoroughly and often find the information to be most helpful when travelling, so I hope you find this helpful, especially first time visitors to Cabo. This was our third visit over the last six years. You can always depend on beautiful weather, friendly people, a safe environment and great food.
We always have elected to stay at the resorts located on the Pacific side. If you enjoy the spring break type crowds stay on the bay side. It is easy to walk or water taxi over to the other side.
For this trip we stayed one week at Playa’s “The Ridge” facility. Travelling to Cabo for us is an all-day event, thus when we arrived at the Resort we were tired. We had no issues with check-in and were told our room number was 3050 and pointed to go through a hallway. After about 20 minutes of wondering around and asking three different people, one individual knew where our room was located. I was in Building E (would have been nice if they told us this, but none of the buildings are marked anyway) and it would be helpful if they improved the signage or gave us something upon check-in showing how you need to go up and down to navigate around The Ridge. Several different websites I have printed off information indicate “all rooms have an ocean view”. This is not true. We walked into our room to find it overlooking the hotel parking lot, the street in which buses stop all day and night picking up locals and some buildings across the street. We could see the marina and the mountains which is also nice, but could not be enjoyed over the noise. We called the front desk, were promised we would be moved on Saturday, a promise they never followed through on. Unless you have a room on the same level as the Lobby plan on getting a good dose of daily exercise going up and down.
The room itself was wonderful, the bed comfortable. They have coffee for sale in the room, but NO COFFEE MAKER. They should also explain to you how the a/c unit and automatic electric control works. Since we had no view, we ended up spending all of our time out of the room. There always is a lot of chatter about individuals selling timeshares but we found if you just tell them you are not interested they leave you alone. Same is true for when you walk around the marina. The only other item to be advised on is to get up early and put your pool towel on a chair or you may end up without a place to sit at the Ridge pool. Individuals also do this at the Playa pool. It annoys many people as this seems to be a big topic of conversation around the pool. Also, there is a key operated gate that allows you to by-pass Playa’s Lobby and exit directly outside to the street from The Ridge. Why this gate is only open from Noon to midnight is beyond any explanation. It is so convenient it should be open 24 hours a day.
On a positive note, everything else was wonderful , the food at Alexander’s on the marina was wonderful, Senior Sweets is wonderful if you tired of Mexican or love gelato, but food at Ridge pool bar was also excellent.
We picked up a copy of our hotel bill the night before we checked out when we scheduled our shuttle back to the airport. Check it carefully, we found errors. I previously read that check-in and check-out took a long time, but we did not have any issues.
Lastly, the hotel arranged our shuttle back to the airport. The driver dropped us off at the terminal, never asked what airlines any of us were on. Turns out when they remodeled the airport they have some airlines departing at one building some at the other. Well, we were at the other one. Our driver had already left and we were told we would have to hire a taxi to get to the other terminal. We had time and it was about a six block walk. If you have not been to Cabo in a while, the new departure area is fantastic!
- Official Description (provided by the hotel):
- Located on Baja California's most exclusive and private Beach, along the Pacific Ocean side and a few steps from the Land's End and the famous natural arch, this charming, Mexican hacienda style all suite resort sits on eight acres of beach, only a few steps from the sparkling Pacific Ocean and a few minutes’ walking to downtown Cabo. This is a dramatic setting to relax and enjoy your dream vacation under the sun. If it’s shopping, fine dining and nightlife you’re looking for, downtown Cabo San Lucas is just a short stroll away. And if you’d really like to reward yourself, the world class Grand Spa will be waiting with a full range of luxuries that will nurture your body and soul. The Playa Grande Resort features all suites with private balconies, kitchens or kitchenettes, and distinctive touches such as marble floors, granite counter tops and hand crafted furniture and decor. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, TripOnline SA and HotelQuickly so you can book your Playa Grande Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Playa Grande Hotel Cabo San Lucas
- Playa Grande Cabo San Lucas
- Playa Grande Resort Cabo San Lucas, Los Cabos