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“A Resort in Romantic Mexico”

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Rosewood San Miguel de Allende
Certificate of Excellence
Reviewed 20 February 2012

Design is of a medieval Spanish monastery, the facilities are a lot different though. Service is friendly and, most of the time, professional. The view of the old town of San Miguel from the hotel is enchanting, only few rooms and the Luna bar does have one though. The pool area is good size, pools are not always in best shape though. WiFi is free, but neither fast nor reliable.

  • Stayed: February 2012
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1  Thank BRLS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosewoodSanMiguel, General Manager at Rosewood San Miguel de Allende, responded to this reviewResponded 2 March 2012

Dear BRLS,

Thank you for your kind comments. All of your observations are highly appreciated and we are working on the issues that you have mentioned to guarantee that the service we provide will exceed your expectations.

I hope to have the opportunity to welcome you back on your next visit to San Miguel de Allende.

Sincerely,

Christian Tavelli
Managing Director

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Reviews (977)
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Reviewed 18 February 2012

We just returned from our visit to this hotel and SMD Feb 15 and very likely was staying at the hotel at the time as the poster below, but our experience could not have been more different. The staff was uniformly engaging and knowledgeable and displayed great warmth. Stunning property with immaculate and beautiful grounds. Our room was large and luxurious. On an earlier trip we had stayed at a tiny property---The Oasis---and while the experience at this much larger hotel is very different it was nonetheless equally satisfying. The food (especially breakfasts) were terrific. The rooftop La Luna bar provided a panoramic view of the SMD skyline. Earlier reviewers have noted that the hotel was a bit distant from the center (namely, El Jardin). While that locale is a 15 minute walk from the hotel, we found the location nearly perfect as many of the restaurants and general sightseeing were very close by. Also the property is situated near Juarez Park in a beautiful part of town. On the earlier trip we found that our Centro location to be a bit noisy and this was much quieter. Our only minor quibble was that the water pressure in bathroom (especially the shower) was too weak.

  • Stayed: February 2012, travelled as a couple
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1  Thank WanderlustFL58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosewoodSanMiguel, General Manager at Rosewood San Miguel de Allende, responded to this reviewResponded 2 March 2012

Dear WanderlustFL58,

Thank you so much for your kind comments, I shared them with the staff and we are all delighted to learn that we left a positive impression on you during your stay with us.

The Parque Juárez is indeed one of the most beautiful places in San Miguel and we love having it close.

I hope to welcome you back to Rosewood San Miguel de Allende in the not too distant future.

Sincerely,

Christian Tavelli
Managing Director

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Reviewed 10 January 2012

Everything from the room to the highly attentive staff was magnificent at Rosewood San Miguel de Allende. Upon arrival to the hotel, the friendly staff ensured our check-in was effortless, bags whisked away while we sipped on a refreshing hibiscus flower drink. The décor and amenities are truly authentic; looking as if the hotel had been effortlessly placed in the community centuries ago.

It is very difficult to list “favorites” because there were so many; however, the rooftop tapas bar, Luna, is worth a trip to San Miguel. Not only was the food delicious, but also, the panoramic view of the city is The Best in Town. After walking the cobblestone streets, Sense Spa was the cure all. The ambiance, service, and spaciousness were all first class.

At the end of my stay, I hated to leave the wonderful staff, the relaxing atmosphere, and the tranquility that Rosewood has created within the walls of this unbelievable, fine hotel. I look forward to sharing this fabulous experience with a girl’s reunion trip to Rosewood San Miguel in the spring.

  • Stayed: September 2011, travelled with family
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2  Thank SthTXTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosewoodSanMiguel, General Manager at Rosewood San Miguel de Allende, responded to this reviewResponded 12 January 2012

Dear SthTXTraveller,

I am very happy to know that you enjoyed your stay in this magical town, and that Rosewood San Miguel de Allende contributed to make your trip even more special.

Thank you for sharing all of your beautiful experiences with us. For this reason, every day we strive to make each of our guest’s stay a memorable one.

I look forward to having the pleasure of welcoming you back with all your friends.

Sincerely,

Christian Tavelli
Managing Director

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Reviewed 5 January 2012

Two US friends and international travelers joined me for a Mexican Christmas in San Miguel.de Allende and The Rosewood Hotel. We were greeted by the fantastic hand crafted cookie holiday home, Marin's dramatic bronze sculpture of magical man and horse and a candle lit foyer with the sounds of a nearby cascading fountain.

Most telling, we were greeted by name upon arrival and throughout this fine hotel. It was refreshing.

Many thanks to this talented team. I don't think we can post specific names yet just know I appreciated one and all.

  • Stayed: December 2011, travelled with friends
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Thank Alexis606060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosewoodSanMiguel, General Manager at Rosewood San Miguel de Allende, responded to this reviewResponded 6 January 2012

Dear Alexis606060

Thank you for your kind comments; please know they have been shared with the team.

Compliments like yours are definitely motivation for each department to continue creating innovative experiences for each of our guests.

I look forward to welcoming you back soon

Sincerely,

Christian Tavelli
Director General

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Reviewed 3 January 2012

I had been wanting to visit San Miguel since the Rosewood opened in early 2011. My husband surprised me with a trip there in December. What a great experience! The service was impeccable, much better than you would find at a comparable hotel in the US. The room was spacious and well appointed. The roof top tapas bar was a destination in itself...so serene with fantastic views of San Miguel. The breakfasts were fabulous in the 1826 restaurant and concierge service was outstanding in suggesting outside restaurants. We visited the spa one afternoon and had great massage therapists. The property is architecturally beautiful with pristine landscaping.

Our negatives were: The water in the room was always lukewarm even after we called maintenance. The one dinner we had at the 1826 restaurant was just ok for the price. My husband did come back with bed bug bites but we are unclear as to when and where it occurred.

Overall a fabulous 4 days and can't wait to return with our children.

  • Stayed: December 2011, travelled as a couple
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1  Thank JanaLyons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosewoodSanMiguel, General Manager at Rosewood San Miguel de Allende, responded to this reviewResponded 6 January 2012

Dear Jana ,

I am thrilled to know you and your husband enjoyed your recent stay with us. It is wonderful when our guests can share their experiences and elaborate on the services we offer. And I agree, Luna is a “destination in itself.”

I want to assure you that I have taken precise action with my team to address the issues you have shared with us. I can assure you that our rooms and linens are meticulously cleaned during and after each room stay. We treat areas monthly and our housekeeping team takes thorough daily measures to ensure the cleanliness of all vicinities.

I do so appreciate your kind comments and I look forward to personally welcoming you and your family back in the near future.

Sincerely,

Christian Tavelli
Managing Director

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Additional Information about Rosewood San Miguel de Allende

Address: Calle Nemesio Diez 11, San Miguel de Allende 37700, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in San Miguel de Allende
#1 Luxury Hotel in San Miguel de Allende
#2 Business Hotel in San Miguel de Allende
#4 Family Hotel in San Miguel de Allende
#10 Romantic Hotel in San Miguel de Allende
Price Range: ₹ 20,594 - ₹ 73,280 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood San Miguel de Allende 5*
Number of rooms: 67
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Also Known As:
Rosewood San Miguel De Allende Hotel San Miguel De Allende

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