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All reviews tom's map detailed map rooftop patio gave us a map coffee maker small kitchenette sitting area purified water every morning tulum town air conditioning sian ka'an restaurants and shops security guard beach hotels yogurt fantastic stay
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Reviewed 23 July 2018

We stayed here for four nights in a standard double. The hotel is well kept and maintained and while the room and bathroom looked a bit more dated than the photos, there was no real issue with either. Having the kitchenette was a real plus and the mini fridge was ice cold. Shower water pressure was pretty weak throughout our stay but I understand that's more of a Tulum-wide issue and water temperature wasn't ever a problem. Did not meet Tom, but communication was very easy with him via WhatsApp and he was able to book a tour for us to Chichen Itza and Valladolid on fairly short notice. The breakfasts were very good, freshly prepared, and very Mexican with a healthy amount of chile (chilaquiles, huevos rancheros, etc.), but I do think they would benefit from the inclusion of some fresh fruit or just eggs for those visitors who a) aren't quite so local in their breakfast tastes or b) just want something lighter for breakfast (all the dishes were pretty hearty). Just a suggestion as it was definitely a plus to have breakfast included. Coffee, tea, and fresh organge juice were available with breakfast as well. Really enjoyed Tom's included guide to the different area restaurants, bars, and beach clubs. We consulted it religiously and there were some great finds (Mezzanine--awesome Thai, Burrito Amor, and Villa Las Estrellas Beach Club). As I said, the hotel is nice and well maintained, and fairly well situated in the pueblo of Tulum, walking distance to a number of restaurants, shops, and such. That said, the pueblo itself is pretty meh and we know now that staying beachside would have been way better for us, even with the huge algae bloom/seaweed problem (it was everywhere). That's not a reflection on Posada Luna del Sur per se, just a matter of preference. We found ourselves spending most of our time beachside so it just would have made more sense and the constant back and forth in taxi (although plentiful, professional, and fairly affordable) got a bit tiresome. However, for those considering a stay in the pueblo, I'd have no hesitation in recommending Posada Luna del Sur. And for the price, it's a solid value.

Date of stay: July 2018
Trip type: Travelled with family
Thank pplanto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom E, Owner at Posada Luna del Sur, responded to this reviewResponded 25 July 2018

Thanks for your review and feedback, it is very much appreciated!

We are beyond happy you enjoyed your stay with us and as well enjoyed Tulum as a whole!

Please note that beach hotels range from $250 USD all the way up to $2000 per night for limited amenities (depending on the hotel no electricity or minimal hours, as Tulum beach is off the grid, no AC, fruit for breakfast, etc); we belive our rate at $70 USD during low season, including a hot a la carte breakfast is untouchable, for a quality room. $70 USD wont find you much around the world, but we offer unbeatable value :)

Take the 5 minute cab and save money, stay with us! :)

Once again thank you for choosing us and please come back and visit us again-- all returning guests receive a 20% discount, for their loyalty! :)

Best wishes,
Tom & staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2018 via mobile

I decided that I do not want to stay at the beachfront due to totally overpriced accommodations and massive crowds when I arrived in Tulum.

This small hotel is supernice, clean rooms, a little basic but totally fits my needs.

Communication was excellent and i was able to prolong my stay via quick and easy Whatsapp chats with the owner Tom.

Thanks for the stay!

Date of stay: May 2018
Trip type: Travelled solo
Thank burkhardw584
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom E, Owner at Posada Luna del Sur, responded to this reviewResponded 24 July 2018

Thanks for your review and feedback, it is very much appreciated!


We are beyond happy you enjoyed your stay with us and as well enjoyed Tulum as a whole! We appreciate your coming back to visit us and we value your loyalty! :)

Please come back and visit us again-- all returning guests receive a 20% discount, for their loyalty! :)

Best wishes,
Tom & staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2018

Posada Luna del Sur had very clean rooms with strong AC, private bathrooms and small balcony. Perfect for exploring Tulum town.

Mexican breakfasts were truly delicious (and healthy) and Tom was very responsive and helpful with all queries, including booking onto an eco tour of the Sian Kaan nature reserve/lagoon/mangroves, which was incredible.

Only downsides are no pool or free bike hire, but there is a cheap bike hire place extremely close to the hotel and it's only a 15 min pleasant bike ride to the beach.

Would recommend to friends!

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Anna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom E, Owner at Posada Luna del Sur, responded to this reviewResponded 2 July 2018

Hello Anna!


Thanks for your review and feedback, it is very much appreciated!

We used to have bike rental, but have since stopped it, since bikes were getting damaged and it was just not possible from a business point of view. As you mentioned, right across the street (about 100 meters) from the hotel there is a bike rental place, so it works out well :)


We are beyond happy you enjoyed your stay with us and as well enjoyed Tulum as a whole! We appreciate your coming back to visit us and we value your loyalty! :)

Please come back and visit us again-- all returning guests receive a 20% discount, for their loyalty! :)

Best wishes,
Tom & staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018

Loved staying here! It wasn't planned (rain flooded the road to Bacalar) but glad it did: large rooms, super comfy beds, AC, TV, enough bathrooms and nice spaces for the friends group. The perfect plus was breakfast, delicious =)

Date of stay: June 2018
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank alebO9526QO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom E, Owner at Posada Luna del Sur, responded to this reviewResponded 29 June 2018

Thanks for your review and feedback, it is very much appreciated!

I want to point out to others that this guest rented our newly appointed "Penthouse Airbnb" unit. This is a 1500 sq-ft penthouse, with all the amenities of a condo. Two bedrooms, and 2.5 bathrooms, with a full kitchen and living room space. It is the perfect unit for families and groups, as it sleeps 6!

We are beyond happy you enjoyed your stay with us and as well enjoyed Tulum as a whole! We appreciate your coming back to visit us and we value your loyalty! :)

Please come back and visit us again-- all returning guests receive a 20% discount, for their loyalty! :)

Best wishes,
Tom & staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2018

and certainly will not be my last. I've stayed at Posada Luna del Sur at least four, maybe five, times over the years. I adore everything about Luna del Sur!

Graham goes out of his way to be accessible and to be certain you have every comfort needed for a great visit. His staff: Lupita makes killlllller breakfasts; Gabriella, Maria and Santiago are available to help get you where needed.

Luna del Sur is in a great location, south of the main shopping section of Tulum pueblo. There are plenty of great eats very close by.

Rooms are spotless and comfortable.

I adore Posada Luna del Sur and will, without a doubt, be back again next trip through QRoo.

Date of stay: May 2018
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
Thank saladbits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom E, Owner at Posada Luna del Sur, responded to this reviewResponded 21 June 2018

Thanks for your review and feedback, it is very much appreciated!


We are beyond happy you enjoyed your stay with us and as well enjoyed Tulum as a whole! We appreciate your coming back to visit us and we value your loyalty! :)

Please come back and visit us again-- all returning guests receive a 20% discount, for their loyalty! :)

Best wishes,
Tom & staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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