When I tell you Selina Tulum goes above and beyond, believe it. The front desk team saved my day - literally. Long story short - my car was parked outside a local restaurant (where I was eating). For reasons I still don’t fully understand, it was towed.
My daughter and I walked back to Selina and immediately to the front desk. There, we were greeted by Daniel, Abi, Ari, Charisse, and Kim- the brightest rockstars on any hotel staff anywhere. They immediately went to work helping me figure out what to do. Once that was determined, Daniel offered to come back the next day, ON HIS DAY OFF, to help me navigate the process. He picked me up, drove me to town, helped me negotiate with the authorities, and made sure I arrived back at Selina safely. His kindness meant the world to me and my daughter. As a teacher who travels with students, I book lots of hotel rooms. Thanks to Daniel and crew - Selina will be my first choice from here on out! More
- Free parking