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Reviewed 28 January 2013

My wife and daughter stayed at this hotel in January 2013. We really enjoyed our stay. First of all, Tulum is a small town. The strip where El Pez is located looks like a small village and lacks many off the amenities a large hotel in a big city can offer. This is what appealed to us and lured us to Tulum.

There is no grid power in the hotel strip. All of the hotels here have to generate their own power. We never experiences any downtime while at El Pez. The rooms were spacious and clean with comfortable beds. The view to the ocean from our room was pleasant.

The staff is always working ensuring that guests have everything they need. For example, they don't normally stock decaffeinated coffee but bought some just for my pregnant wife. The staff was nice enough to offer complementary baby bottle washing and refilling with warm milk for our one year old daughter. We were never told NO. If something was not available they found a solution. This group of people genuinely cares that you enjoy your stay at El Pez.

The food here is better than what you will get in an all inclusive resort. My favorite meal there was a lobster with a michelada and lemon pie with coconut smoothie for dessert.

And now the negatives:
We didn't use the pool and had no intention or desire of plunging in a pool in this stay but it looked a little cold and uninviting.
The beach here is okay if you want to just walk in the water a few feet in. It is a little too rocky to swim or play games. The rocks look beautiful and provide an awesome place to sit and look and listen to the ocean and look at stars at night There are great beaches within walking distance. We had a rental car and chose to go to the Tulum ruins and use their beach. It is a short 5 minute car ride away with perfect water, sand and a breathtaking backdrop. Just don't fall prey to the tour salesmen at the Tulum parking lot that act like they are official Tulum employees selling Tulum entrances.

If you want a quiet place on the Tulum beach without the crowds El Pez is an excellent choice. You will not get much pampering here. It is just you and a beach with a friendly staff, good restaurant and a few other guests. No watered down tiny drinks you normally find in Cancun hotels or cheap food. No rushing out to reserve beach chairs. Good place if you are looking for tranquility.

  • Stayed: January 2013, travelled with family
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2  Thank Elias M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElPezTulum, Manager at El Pez Colibri Boutique Hotel, responded to this reviewResponded 2 March 2013

Hi Elias,

It was such a pleasure to have you and your family stay with us! Thank you for taking the time to write a review. We were so happy to read that you felt the staff truly cares that you enjoy your stay while at El Pez because we do! We hope that you are able to return with you new bundle of joy and enjoy another delicious fresh lobster dinner again soon!

Take care,

Julia & Michael

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Reviewed 19 January 2013

My husband and I have just spent a wonderful week at El Pez. The hotel is small and friendly and located right on the beach. Our room was spacious, clean and comfortable. Each day we were left bottled water and fresh beach towels, as well as an early morning coffee to enjoy before breakfast. All rooms have a balcony and a sea view. Most rooms are facing/on the beach, however there are 2 garden rooms from which you do still get a sea view.

The hotel serves a delicious breakfast, with a choice of tea forte teas. The banana pancakes are highly recommended! They also have a lunch and dinner menu - we found the food to be fresh, highly flavourful and reasonably priced. The waiters were very friendly and helpful (especially Bruno, Wilberth and Reuben).

The hotel is located within a quiet cove, and although the beach is beautiful with white sand, it is a little too rocky to swim. However, just a few mins walk along the beach brings you to a long stretch of perfect beach with great swimming. The hotel is located within easy walking distance of plenty of restaurants. We also hired bicycles and cycled down the beach road to Tulum's Mayan ruins which was lots of fun. There are plenty of day trips on offer, as well as snorkelling and diving opportunities.

Additionally, our flight home was delayed by 24hrs (due to snow!) and the hotel could not have been more accommodating. They extended our stay and rearranged our airport transfers, all before breakfast.

Overall, we had a very relaxing week in a great hotel - we highly recommend it!

  • Stayed: January 2013, travelled as a couple
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1  Thank Claire L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElPezTulum, Manager at El Pez Colibri Boutique Hotel, responded to this reviewResponded 21 February 2013

Hi Claire!

Thank you so much for your sweet review! We were happy to be able to accomodate you with the extra night-it was truly our pleasure to have you and your husband stay with us! We appreciate you noticing the small details that help separate El Pez. We hope that you are able to return to Tulum soon!

Best Regards,

Julia

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Reviewed 14 January 2013

I, my wife and our three children stayed a week at El Pez and we had a fantastic time, we can't recommend it enough. We loved the view of the sea and the rocks, the nice and tidy rooms, the cozy restaurant, the food and the great staff, I could go on and on. We walked extensively along the beach and also tried lunches and dinners at other hotels, but none - in our view - was as good as El Pez. Simply the best place in Tulum. If we ever go to Tulum again, we'll definitely stay at El Pez!!

Room Tip: There is only twelve rooms and all are good I think, we had one of the larger seasida rooms which probably are the better if you're a family. Five in one room is a bit tight (works only if one child is small and can sleep between parents) but we travelled with the children's grand parents and with two rooms between us it worked just fine.
  • Stayed: January 2013, travelled with family
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2  Thank Jupida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElPezTulum, Manager at El Pez Colibri Boutique Hotel, responded to this reviewResponded 21 February 2013

We really appreciate you taking the time to write a review. To say that we are the best place in Tulum is such a wonderful compliment! You have a beautiful family and it was definitely our pleasure to have you with us! We hope that you are all able to visit us again soon and bring the entire family with you!

Warm Regards,

Julia & Michael

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Reviewed 12 January 2013

My husband and I stayed here for nine days and really enjoyed our stay. Great location - lots of stores and restaurants within walking distance . Hotel staff very friendly and helpful. Clean room. Bathroom a little small but we didn't mind. We would stay here again.

Stayed: January 2013, travelled as a couple
Thank kbrestmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElPezTulum, Manager at El Pez Colibri Boutique Hotel, responded to this reviewResponded 21 February 2013

Thank you so much for sharing your experience with your fellow travelers! We were so happy to hear you found our location to be great and convenient. On behalf of the entire staff, we do hope you are able to stay with us again soon!

Best Regards,

Julia & Michael

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Reviewed 4 January 2013

This is the second time that we have been to El Pez in Tulum and we have had another wonderful time! Great fun, incredible service and impeccable staff! Michael & Julia are the hostess' with the most! Lauren is a great new addition to the front desk. Wilber makes drinks in the best of the Mayan style! We will return!
Lisa & John

Room Tip: The rooms upstairs are awesome!
  • Stayed: November 2012, travelled as a couple
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Thank Lisa N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElPezTulum, Manager at El Pez Colibri Boutique Hotel, responded to this reviewResponded 21 February 2013

Hi John & Lisa!

We had such a great time with you both again-thank you so much for coming back to see us! Thank you also for taking the time to write another review. We love you guys and so does the staff! We all hope you are able to visit us again soon! If not, we may come your way for a visit.

Take care,

Michael & Julia

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