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Thompson Playa Del Carmen
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Reviews (989)
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13 - 18 of 989 reviews
Reviewed 2 weeks ago

Thompson Hotel in Playa del Carmen met all my expectations. Cleanliness, service and rooms in general were so nice and comfortable as well as the staff. I truly enjoyed during my stay there. Therefore, I would highly recommend this hotel.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank vujicvelimir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlos C, Gerente at Thompson Playa Del Carmen, responded to this reviewResponded 1 week ago

Dear vujicvelimir,

Thank you so much for such a beautiful review of your stay with us at Thompson Playa del Carmen. We are truly thrilled you appreciated all the details of the hotel including service and cleanliness. Thank you for recommending us and we look forward to welcoming you back soon!

Sincerely,
Carlos Carreon
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Hotel Thompson Playa del Carmen It’s just the perfect place amazing Ocean view
the rooms & pool at the rooftop is wowwwwwww
But the most important is the service that you get which there is no replacement for especially if sinahi around you’re in good hands she is the best

Stayed: April 2018
Thank jonyboom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Wonderful location, we went to both 5th street and the beach locations and they are both excellent, guaranteed not to dissapoint!! Beautiful rooms,staff is awesome, so helpful and they aim to please. I would highly recommend this hotel, cant wait to go back.

Stayed: February 2018
Thank crissells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Went for a girls trip and had an incredible time!! Loved that the hotel was in the middle of all the action but you still had access to the beach at the other hotel. The only issue (which is not the hotels fault) is that you hear the loud thumping of the club music from the surrounding clubs until about 4am. We also were charged an extra fee for having more than 2 people in the room which we found out about at check in and came as a bit of a surprise. But overall the experience was perfect and I would definitely stay again!!!

  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank samanthazeger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

This is the absolute best hotel in Quintana Roo. As a resident I spend many weekends exploring the different resorts and boutiques around and I always find myself back at the Thompson. From the service of amazing concierge and personales especially Rafeal, to the food, the rooms, the placement. Everything is amazing :) Forever will I recommend the Thompson, my home away from home!

Stayed: March 2018, travelled with family
1  Thank Laura A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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