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“Consistent Quality”
Review of El Puerto

El Puerto
Ranked #75 of 1,487 Restaurants in Playa del Carmen
Certificate of Excellence
Price range: US$ 75 - US$ 125
Description: Located in the award-winning Fairmont Mayakoba, Riviera Maya, and offering mesmerizing views of navigable water canals and the abundant topical forest, the new El Puerto is an artful blend of Latin-Asian favorites sure to please any palate. The menu of Dim Sum, antojitos (Mexican term for tapas), sushi and seasonal ceviches, complemented by the regions first sake and tequila bar, featuring over 100 options, gives diners a playful and exotic experience like no other. The extended terrace for al-fresco dining in addition to a large indoor dining space and two private dining rooms ensures ample spaces for all guests to enjoy flavorful dinner and weekend brunch with views of the lush landscape and waterways. Menus designed by acclaimed Chef Richard Sandoval, known as the "father of the Modern Mexican Cuisine" AAA-4 Diamond Award restaurant. Closed on Mondays. Dinner service only.
Restaurant details
Description: Located in the award-winning Fairmont Mayakoba, Riviera Maya, and offering mesmerizing views of navigable water canals and the abundant topical forest, the new El Puerto is an artful blend of Latin-Asian favorites sure to please any palate. The menu of Dim Sum, antojitos (Mexican term for tapas), sushi and seasonal ceviches, complemented by the regions first sake and tequila bar, featuring over 100 options, gives diners a playful and exotic experience like no other. The extended terrace for al-fresco dining in addition to a large indoor dining space and two private dining rooms ensures ample spaces for all guests to enjoy flavorful dinner and weekend brunch with views of the lush landscape and waterways. Menus designed by acclaimed Chef Richard Sandoval, known as the "father of the Modern Mexican Cuisine" AAA-4 Diamond Award restaurant. Closed on Mondays. Dinner service only.
Reviewed 10 February 2018 via mobile

The quality and flavor filled food was even better than I remembered. This is a restaurant where it pays to share your entrees so you get a little bit of wonderful from each an every dish. Consistent quality in a wonderful dining experience from last year to this year!

Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isamu T, Quality Manager at El Puerto, responded to this reviewResponded 13 July 2018

Dear linda H,
Thanks for taking the time in writing and sharing your review. We hope yo can visit us again soon,
Best regards,
Isamu Tsuji,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (204)
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36 - 40 of 204 reviews

Reviewed 5 February 2018

AS we were in a meeting, our breakfast and lunch was served in the restaurant. The service, friendliness and food quality was great. Just make sure to offer hot dishes. Most were rather on the warm side.

Thank AccidentalCritic2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isamu T, Quality Manager at El Puerto, responded to this reviewResponded 13 July 2018

Thanks a lot for your comments and suggestions that help us improve every day!
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2018

Lovely atmosphere and delicious food. Enjoyed everything about this restaurant and it is centrally located.

Thank Designer6419
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isamu T, Quality Manager at El Puerto, responded to this reviewResponded 13 July 2018

Thanks for your visit!

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Reviewed 29 January 2018

Make sure to sit in Alexander's or Limber's sections, made our evenings wonderful! The great service only adds to the great food!

Thank PaulinaV348
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irving B, Gerente at El Puerto, responded to this reviewResponded 30 January 2018

Dear Paulina V:

Thank you for taking the time to leave a review following your recent culinary experience at El Puerto.

Our Service and Culinary team are committed to provide an excellent experience to each and every one of our customers, Alexander and Limber were very happy to serve you that time and grateful to hear that you enjoy their service.

It was a pleasure to all the team and particularly to myself to serve you both each night, and to share with us great stories, is a delight to have great customers like you.

Alex, Limber and all the team would like to have the opportunity to serve you again at El Puerto, on your next visit to Fairmont, please come back soon.

Warm regards.
Irving Barraza
Restaurant General Manager

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Reviewed 28 January 2018

The food was very good and the service was excellent. This is not the standard all you can eat buffet fare you get at many of the all inclusive resorts. An Asian fusion restaurant that is very good with lots of options for the whole family. The whole family enjoyed their meals and the appetizers were delicious.

Thank GaryH1724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irving B, Gerente at El Puerto, responded to this reviewResponded 31 January 2018

Dear GaryH1724

Thank you for taking the time to leave a review following your recent culinary experience at El Puerto.

Our Service and Culinary team are committed to provide an excellent experience to each and every one of our customers, even that El Puerto is not, all inclusive restaurant, is great to hear that the whole family enjoy the appetite for luxury package.

All the team would like to have the opportunity to serve you again at El Puerto, on your next visit to Fairmont, please come back soon.

Warm regards.
Irving Barraza
Restaurant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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