I stayed 4 nights, 20-24th. This was a last minute trip prior to being required to take the covid test to reenter the U.S. I was pleased with this resort despite some of the reviews.
I witness the beach chairs being sprayed in the morning. They also sprayed along the foot paths (for bugs I presume). They have paper placemats at the buffet which are changed with each guest. Not the case in the Mexican or Steakhouse restaurant. I witness 1 changing and 1 reuse of tablecloths.
Yes, there is still damage from the 2 hurricanes last fall, but I understand the costs during a pandemic to get it repaired. (My employer canceled repairs last summer too). I think people should understand that, especially since they aren't bringing any money in(8% occupancy while I was here). But work WAS being done while I was there.
The tiles are VERY slippery. I knew that, but I still fell! Take it slow, you're on vacation.
The staff are very good at speaking English. Also very appreciative of the guests for coming. The front desk clerk said "we are happy to have jobs".
I was sad when it came to the night time show. A hall that normally seats 300-400 people only had 12 in it. They had a waitress bring us drinks and popcorn to our tables.
The room and balconies are fantastic. I was on 2nd floor and slept with patio...I stayed 4 nights, 20-24th. This was a last minute trip prior to being required to take the covid test to reenter the U.S. I was pleased with this resort despite some of the reviews.
I witness the beach chairs being sprayed in the morning. They also sprayed along the foot paths (for bugs I presume). They have paper placemats at the buffet which are changed with each guest. Not the case in the Mexican or Steakhouse restaurant. I witness 1 changing and 1 reuse of tablecloths.
Yes, there is still damage from the 2 hurricanes last fall, but I understand the costs during a pandemic to get it repaired. (My employer canceled repairs last summer too). I think people should understand that, especially since they aren't bringing any money in(8% occupancy while I was here). But work WAS being done while I was there.
The tiles are VERY slippery. I knew that, but I still fell! Take it slow, you're on vacation.
The staff are very good at speaking English. Also very appreciative of the guests for coming. The front desk clerk said "we are happy to have jobs".
I was sad when it came to the night time show. A hall that normally seats 300-400 people only had 12 in it. They had a waitress bring us drinks and popcorn to our tables.
The room and balconies are fantastic. I was on 2nd floor and slept with patio door open every night. They have SCREENS on them! First Mexican hotel I've seen with that.
Only 2 sit down Restaurants open per night, rotating. Make a reservation.
Wifi good quality.
I highly recommend and I look forward to returning, when things get more normal again. More
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