We are owners at the Haciendas for the past 4 years and really enjoy coming to this resort or the Royal Mayan in Cancun. We were there for Week 16 this year.
- Happy Hour - 3pm each day - great drink deals in pool bar!
- Activities - have lots of fun kids and adult activities - take advantage - free
- Taco Party - don't bother - gross tacos. Go to YO Tacos in Downtown Playa for great/cheap tacos and $12 US buckets of beer
- Los Morales - Great experience and Food!
- Gym - Broken equipment and no sanitizing wipes for machines
- Concierge - would encourage this staff to actually meet with the guests - talk about what is new this year (golf, activities, restaurant options)
- Sales Team - they used to meet with us as owners during breakfast or lunch and comp the meal - they stopped this program. Be careful - we asked alot of questions and sales team couldn't answer. If you are looking to buy - go direct with an owner. Marianne was an extremely rude sales person that needs to listen more and talk less!
Overall - this is a great and beautiful facility and family vacation. I would suggest for people but there are many things that the management could do to make it an even better experience!
- Official Description (provided by the hotel):
- The Royal Haciendas(R) Just 10 minutes from Playa del Carmen, this enchanting beachfront resort has architecture and gardens inspired by the grand old haciendas of the Yucatan. Enjoy fine dining, activities and many other amenities with the REFINE All-Inclusive package. The Royal Haciendas(R) is proof that dreams come true. Imagine, the best in beachfront living quietly nestled within Riviera Maya's most prestigious oceanfront golf community. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com and TripOnline SA so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Royal Haciendas Hotel Playa Del Carmen
- Royal Haciendas Hotel
- Royal Haciendas Playa Del Carmen
- The Royal Haciendas All Suites Resort & Spa Riviera Maya/Playa Del Carmen