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“The Best!!!” 5 of 5 bubbles
Review of The Royal Haciendas All Suites Resort & Spa

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The Royal Haciendas All Suites Resort & Spa
Ranked #43 of 212 Hotels in Playa del Carmen
Certificate of Excellence
GreenLeadersGold level
Manhattan, Illinois
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“The Best!!!”
5 of 5 bubbles Reviewed 1 March 2012

The whole place is just gorgeous! Staff is courteous and helpful. The free shuttle is great, take it in to town and get a $10 cab back whenever you're ready. We spent a week here in Feb. and will be back in Oct. for our regular week. Can't wait. Going to the Sands in May and 2wks in Oct. too. Cant say enough great thing about the Royals!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gingerma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,279 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (963)
Date | Rating
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  • English first
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  • Russian first
  • Spanish first
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English first
Ridgedale, Missouri
1 review
5 of 5 bubbles Reviewed 29 February 2012

We joined relatives who are owner/members. We found property to be clean and tastefully designed, staff very courteous and friendly, restaurants very good. The activities were very enjoyable---yoga, spanish language class, water aerobics were three we enjoyed. Claudia was our maid and she provided excellent service. The yoga and Spanish instructor was also very good....Fabiola. Chris and Justin were our relative's concierge and provided personal attention and very nice perks.

Room Tip: Beach front is most desireable.
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  • Stayed February 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Warren S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wisconsin
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 28 February 2012

My husband, two children (1 and 3 years old) and I stayed at the resort. The grounds were beautiful... the pools (including two children's) were great... the rooms (we chose one with a kitchen/living room) were clean and fantastic.... the service was great... the beach was icky (there was a ton of garbage washing onto the shore and I didn't see any employees picking-up the jugs, disposable forks, pieces of plastic and other trash). The beach wasn't also well raked... there was a lot of coral/seaweed that washed onto the shore. I would stay here again (definitely); however, there needs to be more clean-up on the beach.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Travel_Lover025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 28 February 2012

We stayed here for 2 weeks in January 2012 and were very pleasently surprised by the whole property. The staff were cheerful and helpful, the entire place including gardens and beach were clean and very well maintained. A little out from the main centre of Playa Del Carmen but this was probably a bonus. The complementary shuttle bus to Playa did get fully booked early and the service stops at 6 pm which means you need a taxi if you choose to eat out. I would heartily recommend the Royal Haciendas for all visitors. Although really top quality accommodation it was also very good value for money.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank noraltc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Stevens, Washington
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 27 February 2012

Just returned from 2 weeks at the Royal Haciendas in Playa del Carmen.....we rendezvoused with 4 couples and had a wonderful time..... We own 2 weeks in Oct and this was a nice change of season....We've never traded our time share and our friends see why....the hospitality is unbeatable...went for a behind the scenes tour of the resort...very caring management....
Also dove with Dive Balam...what a great team they have..make you feel quite safe....Dove the wall in Cozumel....beautiful...Can't thank everyone enough for a great time

Room Tip: we prefer to have a balcony facing North so the afternoon sun doesn't keep us off the balcony
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  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank phidanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Royal Haciendas All Suites Resort & Spa

Property: The Royal Haciendas All Suites Resort & Spa
Address: Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Playa del Carmen
#14 Green Hotel in Playa del Carmen
#31 Luxury Hotel in Playa del Carmen
#32 Spa Hotel in Playa del Carmen
#33 On the Beach Hotel in Playa del Carmen
#34 Romantic Hotel in Playa del Carmen
Price range (per night): ₹ 14,791 - ₹ 30,432
Hotel Class:4 star — The Royal Haciendas All Suites Resort & Spa 4*
Number of rooms: 252
Official Description (provided by the hotel):
The Royal Haciendas(R) Just 10 minutes from Playa del Carmen, this enchanting beachfront resort has architecture and gardens inspired by the grand old haciendas of the Yucatan. Enjoy fine dining, activities and many other amenities with the REFINE All-Inclusive package. The Royal Haciendas(R) is proof that dreams come true. Imagine, the best in beachfront living quietly nestled within Riviera Maya's most prestigious oceanfront golf community. ... more   less 
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Also Known As:
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas Hotel
Royal Haciendas Playa Del Carmen
The Royal Haciendas All Suites Resort & Spa Riviera Maya/Playa Del Carmen

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