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All reviewsluna solpool areadefinitely stay here againbreakfast was includedceiling fansmall poolvictoravefridgestovebeachpoolsideroomycancuncobacenotemaid
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Reviewed 23 February 2012

I came back at this hotel for the third time. Loved the friendly staff that can help us enjoy our vacation. Loved the big pool and the garden were you can relax. Loved the location of the hotel (near the beach, downtown Playa del Carmen). Loved the rooms that are clean, comfortable and beautiful. Loved to cook in the kitchen with the other guests. In fact, loved my trip at this hotel!

  • Stayed: December 2011, travelled solo
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Thank elizzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meancy, Owner at Hotel LunaSol, responded to this reviewResponded 19 March 2012

Dear Elyse,

Thanks for your review!
I'm glad you came back again to our little paradise....and hopefully you'll come again this year!

Regards,

Nancy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2012

This is the fourth year in a row that I visited LunaSol. When I read the other reviews I have to totally agree that LunaSol is all that has been said and more ! It is always like coming "HOME".The warmth and friendly staff,comfortable rooms,cleanliness,beautiful gardens,refreshing pool and wonderful Palapa kitchen equipped with everything you need,what is not to like ! I love being at LunaSol and it is apparent that many others share my feelings. as others like myself are repeat guests.This also adds to the friendly atmosphere of having an extended family here in Playa. Don't listen to all that is said about Mexico,come to this country and see for yourself. Treat yourselves to an experience in Paradise.

Room Tip: All rooms are great,some with 2 double beds,some with 1 king size.Each room has a good size fridge,ceiling fan and individually controlled air conditioner [optional] a huge shower in a private bathroom,patio,tv with a wide range of channels,a complimentary digital safe and great complimentary wireless internet on the whole property.
  • Stayed: February 2012, travelled solo
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Thank Chicabonitadiablo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meancy, Owner at Hotel LunaSol, responded to this reviewResponded 19 March 2012

Dear Patty,

Thanks for your fidelity, thanks for your friendship, thanks for everything.
I guess that after 4 years to come 4 months a year, we can say that you are part of LunaSol, part of the family, and a wonderfull friend.

Hugs,

Nancy

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Reviewed 14 February 2012

We stayed two nights at Hotel Limasol - our best hotel in three weeks of touring Central America. The rooms are good - with fridges, wifi, a/c and reliably hot water and the public area (including pool and communal kitchen) are inviting. The location is fine being only five minutes from the beach, ADO bus terminal (the tourist one) and ferry to Cozumel. But the best thing of all was the staff: friendly, accommodating, welcoming and with good English. Recommended.

Room Tip: All rooms are quiet. Ones on the second floor with a balcony overlooking the pool are probably the best.
  • Stayed: February 2012, travelled with friends
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Thank rstoat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meancy, Owner at Hotel LunaSol, responded to this reviewResponded 19 March 2012

Dear Rstoat,

We are glad that you enjoyed your stay with us.

We look forward to welcome you again in your mexican home again!

Regards,

Nancy

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Reviewed 28 January 2012

The common areas at Hotel LunaSol were lovely, with a gorgeous palapa-style lobby (with turtles!) and relaxing pool area. It's very close to the main pedestrian shopping and dining zone on 5th, but just far enough away to feel like an escape from the over-priced tourist craziness. It's easy to leave your car at the hotel and stroll to anything you'd be interested in doing.

The room was comfortable, quiet, and air conditioned, with a safe and plenty of shelves and cupboards to put luggage in. Having filtered water available around the clock and coffee in the AM is a nice touch.

On the minus side, the bathroom was in need of some maintenance---the shower fittings were crusty and leaky, and the grout and drain catch were pretty dingy looking (though they had obviously been cleaned along with the rest of the room).

In the end, we were happy there, but at $125/night, it didn't strike us as a great bargain. We stayed in a comparable place in Tulum for under $60 (including a light breakfast), and in a modern, beachfront hotel on Cozumel for $75. LunaSol's prices seem cheap compared to the major beachfront resorts and American chain hotels, but kind of high compared to other small properties in the region.

Overall, we had a pretty comfortable stay in a convenient spot at a basically fair rate. It's probably hard to do better than that in such a popular destination.

  • Stayed: January 2012, travelled as a couple
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Thank jandtpeters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meancy, Owner at Hotel LunaSol, responded to this reviewResponded 19 March 2012

Dear Jandtpeters,

Thanks for your review.
Since we saw your review, we did an inspection of the rooms and changed the fittings and drain of 2 showers... We really appreciate when people let us know thoses things so that we can improve. In high season it's hard to get daily in all the rooms for inspections. So when people let us know in the moment, we can fix the situation immediately.

We hope that we will have the chance to welcome you again in our little paradise.

Regards,

Nancy

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Reviewed 26 January 2012

I was a little bit nervous traveling to Mexico, but I was pleasantly surprised. The staff at Hotel Luna Sol was great. Everything was clean. The bed was a bit hard, but after a few days we were used to. The hotel was far enough from the noise and close enough to walk to the beach. When the staff found out it was my birthday they left me some hand picked flowers and a note. I thought that was very thoughtful. Loved this place, will defiantly be back again!

Room Tip: We were on the second floor with a balcony view of the pool. I thought it was fine. When it got a little bit noisy we shut the doors and put the air conditioner on to avoid the noise,
  • Stayed: January 2012, travelled as a couple
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1  Thank jlm1869
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meancy, Owner at Hotel LunaSol, responded to this reviewResponded 19 March 2012

Dear JLM1869,

Thanks for your review. We are happy to know that you had a great time with us.
We are actually trying to get something to make the matress softer... it should be fixe in a few days!

Regards,

Nancy

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