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All reviewswasher and dryerthese condoscaribbean beachswim up barplayacar phaseliving roomwell equipped kitchenminute walkrecommend unitindividual unitscentral airevery other daythe property managerpatio furnituregreat poolsenior frogsgated community
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Reviewed 1 April 2017 via mobile

Our condo was a 3 bedroom with all the amenities you ever need including the all important blender.

2 pools with real shallow ends for little kids. Access to the beach right in front of the pools .

Not real crowded. Easy to get chairs. Can check out a volleyball at front desk.

Key tips:
Cash only bar. Serves inexpensive breakfast and lunch.
Front desk and Bar close at 5 sharp. Robinson is a great bartender and works everyday.
Buy plastic cups. Bar drinks are inexpensive but with a blender you can bring your own to the pool.
No glass at the pool.
2-3 convenience stores a short walk away but you need a taxi to a full sized grocery store.

Stayed: March 2017, travelled with family
1  Thank Will32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2017

Just returned from a lovely week at Xaman Ha. This was our 2nd stay there, but first in unit 7115. The whole rental process was very smooth as the owner was extremely responsive. The condo was updated and well appointed; definitely exceeded our expectations. Totally fell in love waking up looking at the ocean and Cozumel from bed! Agree with other reviewers about how grounds are immaculate and pool bar staff very good. We went to the beach everyday from approximately 9-5 and there were always plenty of loungers. Appeared that majority of guests preferred to be poolside. Ate breakfast and lunch everyday at condo or at our beach loungers. Every night out to dinner and an evening stroll. Favorite meals included: El Fogon, El Pirata, Manne's, Asedero al Pollo. Always enjoyed walking back to the quiet of Playacar. Considered renting bicycles this trip as there is a bike rack at Xaman Ha, but ended up not doing it. Maybe next time. Even though condo had paperbacks, I like to find beach reads at the "little free library" located near the complex. Worst meal/deal of the trip: Johnny Rockets @ airport; $35 USD for 3 mediocre burgers and fries. Highly recommend unit #7115!

Room Tip: Anything above ground floor units should have decent ocean view
  • Stayed: March 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Darlene P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2017

We agree with the other reviewers, that as far as Xaman Ha the resort , there are just positives. The grounds are immaculate, even the beach area in front of the condos is groomed every morning. The balconies are perfect for early morning sunrises. It is close enough to 5th Ave to be able to walk to almost everywhere, including the Mega grocery store or Walmart . ( cheap taxi back to condo ) . The rest of the reviews relate mostly to the individual units. 7106 had updated bathrooms and kitchen, altho there was no dishwasher and there was no tv in the smaller bedroom. There was a washer and dryer, plenty of bottled water and this unit had no problem with plenty of hot water. Rentals Your Way/Caribbean Beach Properties was extremely responsive, and their agent Renan, was very prompt at
answering questions and addressing issues. We had reserved Unit 7004 prior to 7106 and less than a month before our arrival we were told by Airbnb that they were refunding our money and that the unit was being withdrawn , altho it was still listed
on their website as available. When we asked for an explanation, none was given and we were left to rush and try and find another rental. We would not use Airbnb again for that reason. It cost us several hundred dollars.

Room Tip: There is no elevator so units on ground or first floor, no access to pool from ground floor patios .
Stayed: February 2017, travelled as a couple
1  Thank Dutchgirl47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2017 via mobile

The condo was great. Not overly fancy but did the job. It was a family trip and there was more than enough room for everyone.

The best part was how close to 5th Avenue we were, it was perfect for meals and to stock up the room with snacks!

Robin, the swim up bartender was perfect. His humour was unmatched and we loved visiting him everyday. The beach was amazing and not crowded.

Stayed: February 2017, travelled with family
Thank Katie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2017

My husband & I stayed with another couple.
First the Pros: The footprint of the condo is great, very spacious. It was great to have a washer and dryer. The facilities of Xaman Ha are fantastic including the pool, pool food and bar service, access to a most beautiful beach and access to Playa del Carmen for eating, shopping, site seeing. There is a small safe which was great for travel documents. There were large bottles of water for cooking, drinking and teeth brushing.

The Cons: When we arrived the patio door was open and tv was on. So we were not sure if the condo was ready for us or if there was someone still using it.The main bathroom could definitely use some general updating and especially the lighting. We could have used more linens: bath towels, face wash cloths, kitchen dish towels and dish cloths. We did receive two bath towels the next day. In the future if returning (which I would in a heart beat) I would bring a couple of face cloths & a couple of dish cloths from home.
I don't feel like it was cleaned properly as there were crumbs and maybe pepper in the utensil draws, one spatula actually still had food on it. We put everything into the dishwasher, dishes, silveware etc and then wiped out the draws and felt good after that. The bedroom furniture and shelving were good but needed to be cleaned better. We ended up living out of our suitcases mostly. When I travel I like to unpack so I can easily find everything and clothing is not wrinkled.

We got our driver USA transfer/Entertainment Plus to stop at Soriana on the way to the condo to pick up supplies which was excellent. We made grocery lists and each person had their items to pick up ....beer, tequilla etc, bakery, produce, dairy and eggs. We made up a pico with eggs and ham on a fresh tortilla for breakfasts and had sandwiches in the afternoon (just for the first couple of days) and dinners on the town. Reviews of which I will do later: Carboncitos, Valentines Day at La Mission, amazing ribs at Mom's, a fabulous group of eight friends and family at La Familia, the last evening amazing dinner at El Tenedor. Breakfast at a beach restaurant one morning, tacos on the beach at Coco Loco..hot dog at the pool bar at Xaman Ha .........we had amazing food.

I would have given this a 5 star rating if:
The condo was cleaned better. The condo is not quite as the pictures show.(it needs some updating). Could have used a few more linens.
All in all after we sorted out a few issues we loved the place and the view is amazing. I would go back.

Room Tip: We were on the third floor excellent view but t here are quite a few stairs if that is a consideration.
  • Stayed: February 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank ICD-Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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