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103 - 108 of 157 reviews
Reviewed 29 May 2021 via mobile

Dora from actividades en la perla made me laugh so much. She's the life of the party... Not just us. As I was relaxing in the Bali bed all you can hear are guests laughing and having fun, and the reason is DORA. She's so lively and really cares about getting a laugh and smile out of the guests. Dora is a prime example of how hotel activity employee should be! Thank you so much for everything!

Date of stay: May 2021
Trip type: Travelled as a couple
Thank Dreamer813048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service Center, General Manager at Paradisus La Perla - Adults Only - All Inclusive, responded to this reviewResponded 2 June 2021

Dear Dreamer813048,

Your comments made us even prouder of our staff, we recognize those who put everything into their day to day, we highly appreciate the love, care, and dedication shown to their work; this is what makes us different and what makes it possible to exceed our guests’ expectations. We will surely congratulate Dora on your behalf for her attention to detail.

Best regards

Guest Service Center Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2021 via mobile

Dora is such a special light and I have enjoyed interacting with her throughout my stay. She has truly made my experience memorable and her energy is like no other. I can’t wait to come back to see her.

Date of stay: May 2021
Trip type: Travelled with family
Thank 628alejandrat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service Center, General Manager at Paradisus La Perla - Adults Only - All Inclusive, responded to this reviewResponded 2 June 2021
Google Translation

Apreciable 628alejandrat,

Gracias por compartir sus comentarios.

Nos encanta saber que han isfrtuado de una estancia relajante y llena de buen servico y atención de primera clase de parte de Dora, ella se esfuerza mucho diariamente para sobrepasar las expectativas de nuestros huéspedes, es una apasionada del servicio y disfruta mucho lo que hace. Esperamos pronto recibirle para más experiencias únicas a su lado.

Saludos cordiales.

Guest Service Center Management

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Reviewed 29 May 2021 via mobile

One of the best vacations we’ve had, great service, great food, and great vibes overall. I would definitely come back, I love that you can choose to spend time on a children free zone or family time, such a great concept and a really god Covid prevention system .

Date of stay: May 2021
Trip type: Travelled with family
Thank regina_sp00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service Center, General Manager at Paradisus La Perla - Adults Only - All Inclusive, responded to this reviewResponded 2 June 2021

Dear Regina,

Thank you for sharing your experience with us.

We are glad to know you had a wonderful stay and you enjoyed the great service and attention offered by our accommodating staff. We will be waiting for your return for more unforgettable experiences.

Best regards

Guest Service Center Management

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Reviewed 28 May 2021 via mobile

Dora from the adults side pool is the sweetest and most caring person who works at the resort. She is so bubbly and enthusiastic, which has made my trip so much better. I look forward to coming to the pool everyday just to see Dora and give her a hug. She encourages everyone to participate in all of the activities and is fantastic at her job. Please please look for Dora if you stay at this resort because she will brighten your day

Date of stay: May 2021
Trip type: Travelled with family
Thank Pmwilmot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service Center, General Manager at Paradisus La Perla - Adults Only - All Inclusive, responded to this reviewResponded 29 May 2021

Dear Pmwilmot,

Thank you for sharing your experience with us.

We appreciate your kind words directed to Dora. Without a doubt, she was a significant part of your experience with her great attention to detail and her tailored service. Please be sure that your notes will be transferred to her as she deserves to know her daily effort is well appreciated by our guests, continuing to provide excellent service to all our visitors.

We will be waiting for your return.

Best regards

Guest Service Center Management

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Reviewed 28 May 2021

My concierge was Jeaneen this time and let me tell you that she was outstanding. Always alert for any request or information needed. In my opinion she is the best concierge at the Paradisus-The Reserve. Jeaneen if you read this, THANK YOU for making my stay incredible. I will request you next time I am there. Also thank you to Alfredo at the pool. The best server you can have. Roberto and Jesus at the adults pool are amazing with the way they connect with you. No place has the service this hotel provides. The food at all restaurants was amazing. The palapa, Bana, Mole, the Grill to mention a few. The best food and time!! Thank you to all people at the hotel that go "above and beyond" to make you feel at home. Thank you all for your amazing hospitality!

Date of stay: May 2021
    • Value
    • Rooms
    • Service
Thank alexz227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service Center, General Manager at Paradisus La Perla - Adults Only - All Inclusive, responded to this reviewResponded 29 May 2021

Dear alexz227,

Thank you for sharing your experience.

We are thrilled to know about the great service and attention provided by Jeaneen during your visit. she will be advised of the great job she did with you. We will also congratulate Roberto, Jesus, and Alfredo for their attention to detail and their tailored service. We will be happy to host you again soon.

Best regards

Guest Service Center Management

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