We just went back to Québec city from Mexico. From april 21 to april 28 we stayed at The Paradisius Esmeralda, Riviera maya.
My two sons and wife have been received like Queen and Princes.
The resor is extrordinary clean and staff carefull at each of our needs.
I did rigister for the family concierge and this was fructiful as those people really made our stay a perfect family trip.
We always travel within 5 stars (*****) resorts and this one was the best.
Lots of space for an enfant that always want more to explore... and enough quietness for parents with a 6 months baby.
At the family concierge, 3 persons were ALWAYS ready to helps, to reserve, to bring food-beveurage-towels and to make suprises like a romantic set up in the room or perparing the outiside jaccuzzi for the boys. Those guys acted with a profesionnalism that is rarely seen in Mexico.
I cannot remember the firts one (but none the less) : thanks to Dalai (that is speaking french-english and spanish perfectly) and Guilan that was a perfect valet by the pool and beach.
If you should decide to go with kids at The Paradisus Esmeralda, make sure to reserve the family concierge and pick -up the third floor with ocean view.
Excellent food with good choice of extrodinary clean restaurants, and I should add that this is my first (of numerous) trip to mexico that was not rude with my bowels...
I strongly recommend the hotel and probably be back at the end of next month...
S. Bergeron MD
- Official Description (provided by the hotel):
- Set on the beach and surrounded by mangrove trees, Paradisus Playa Del Carmen La Esmeralda is an all-inclusive four Diamond resort with its promise of all-inclusive fun and LUXExclusive experience designed with the entire family. All suites feature a private balcony or terrace and include air conditioning with climate control, free Wi-Fi, 24-hour room Service, cable TV service, Minibar, in-room safe, complimentary toiletries, bathrobes, living area with sofa and a coffee maker. Services for relaxation and pampering include a YHI Spa, a hair salon ($), Wedding services, tours/ticket assistance and a business center. World-class facilities including Family Concierge ($), Fitness, YHI Kids, Kids Zone, Kids Club, Baby Club, Game Room, Life enriching experience, Kids Pool. The resort offers 14 restaurants to choose from which are open daily. ... more less
- Reservation Options:
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- Also Known As:
- Paradisus Playa Del Carmen La Esmeralda Hotel Playa Del Carmen
- Paradisus Playa Del Carmen La Esmeralda Riviera Maya