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Hotel Riu Palace Mexico
Ranked #28 of 209 Hotels in Playa del Carmen
Pennsylvania
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Loved it!”
Reviewed 24 April 2012

We have stayed at many all-inclusives and we thought this had the prettiest beach we have ever been to in any island. The food in the buffet changed every night which is where we chose to eat all but one night when we went to the Steakhouse. I suggest you forego the Steakhouse or other restuarants and stick to the buffet. There was more of a variety of food. Those in our group who did not do the buffet were disappointed. There is a show each night, and then there is a sister property across the street with a dance club. You can attend shows at either place. The rooms were great, if you upgrade to an inside room or oceanfront view. This is one of my most favorite all-inclusives and I would highly recommend it!

Room Tip: spend the extra $60 a night when you get there to upgarde to fountain view rooms. Othewise you are l...
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  • Stayed January 2012, travelled on business
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1 Thank KathyO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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manchester
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 April 2012

We booked this holiday as it was my husbands 60th birthday we didnt tell anyone at the hotel but on his birthday they dressed up our room with ballons and in the evening at dinner the waiters brought out this cake with a candle on and sang happy birthday to him it was quite a surprise for us both. The hotel was fabulous, great food and drink there were optics in our room and the fridge was filled every day with beer,water etc. We couldn't complain about anything the staff were friendly and couldn't do enough for you.

  • Stayed March 2012, travelled as a couple
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Helpful?
Thank holidays75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shiloh new jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 April 2012

We visited this resort in December 2011. I have to say I do not have one single complaint ! Everything was top of the line. Great room, fabulous food and service. Wonderful beach ! All of the resorts are located within walking distance and are in a gated area so it is very safe to walk around. There was lots of shopping right outside the resort, and a pharmacy as well. The weather was warm and sunny the whole time. The whole place was absolutely spotless and all the staff seemed to take pride in keeping it that way. We could not have asked for a better experience and will definately be going back ! It did not really have a lot of nightlife but if you are into that you can just walk across the street to the other RIU property. We are in our mid 50's and there was plenty for us to do. Very relaxing. Our favorite all inclusive so far !

Room Tip: We had a room facing the courtyard which was really nice. The rooms facing the jungle area have a c...
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  • Stayed December 2011, travelled as a couple
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Helpful?
Thank emt35113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Powell, Ohio
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 April 2012

This is our 3rd time in a year to the Riu Palace Mexico! Although there were alot more families with children than our previous visits, we just coped with all the splashing and ball playing in the pool. (Note: do not go during a holiday if you want peace and quiet) WE love the facilities, food and service. We are disappointed that they will closed when we planned to come back in November, but remodeling will be taking place. I look forward to seeing the new and improved Riu Palace Mexico. Hopefully they will improve the airconditioning and beds, but not a big problem for us. Can't say enough about the staff here, several members remembered my daughter and myself and welcomed us with open arms and hugs and were genuinely happy to see us again. As always the food was outstanding, we love the buffet, you get alittle of everything you want. We love the closeness to Playa del Carmen and went into to town numerous times. You can't beat the weather!! Another awesome time!!

Room Tip: Rooms on the upper floors, inside are the best!!
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  • Stayed April 2012, travelled with family
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Helpful?
1 Thank tat22450
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indiana
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 April 2012

This was our fifth visit to this particular Riu Palace. While it did show some age, the service was again excellent! The speciality restaurants and the buffet were delicious during all of our meals. We could not have asked for more.

Room Tip: We had an ocean front room, but a fountain room would have been nice as well.
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  • Stayed February 2012, travelled as a couple
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Helpful?
Thank Indylady60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riu Palace Mexico

Property: Hotel Riu Palace Mexico
Address: Avenida Xaman-Ha, Manzana 3, Lote 4 | Condominio Playacar, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Top resorts Hotel in Playa del Carmen
#20 Spa Hotel in Playa del Carmen
#23 Luxury Hotel in Playa del Carmen
#23 On the Beach Hotel in Playa del Carmen
#28 Family Hotel in Playa del Carmen
#32 Romantic Hotel in Playa del Carmen
Price range (per night): ₹ 17,468 - ₹ 40,111
Hotel Class:4 star — Hotel Riu Palace Mexico 4*
Number of rooms: 434
Official Description (provided by the hotel):
* Located on the Yucatan peninsula, 3 km / 1.9 Miles from Playa del Carmen * Within the Playacar resort, along with the Riu Palace Riviera Maya, Riu Yucatan, Riu Playacar and the ClubHotel Riu Tequila hotels * 2-storey building * Surrounded by 20,000 m2 / 24,000 sq. Yards of lush gardens * Located on the beach * Complimentary sun loungers on the beach * 200 m / 650 feet from Mexican Street * 55 km / 34 miles from Cancun Int. Airport * Credit cards accepted: Visa, MasterCard ... more   less 
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Also Known As:
Riu Palace Mexico Hotel
Riu Palace Mexico Playa Del Carmen
Riu Palace Playa Del Carmen
Riu Palace Mayan Riviera
Riu Playa Del Carmen
Mexico Palace Riu
Riu Mexico
Rui Palace Mexico
Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen

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