So to be honest the rooms aren't amazing! and first impressions weren't great . . . . but honestly I have never stayed at a hotel where the staff go so out of their way to make your stay exceptional! The food is really good, they try really hard to ensure both quality and variety is consistent and of a high standard. The variation helps on a 2 week holiday with access to the other Riu Hotels, shame its not for dinner though, and people consistently stated that this hotel was the best for food.
So notable staff;
Enrique @ the Pool Bar - manages a very busy and popular bar with ease! Absolutely hilarous, and great bar tender. You will defintely laugh a lot here
Arsenio, Oswaldo, and Nancy - what a classy professional team! Great times, amazing cocktails superb service,
Waiting Staff - always so highly efficient and accomodating
Entertainment Staff - Led by Pablo, Alex, Israel, Maria and Carla - all spend so much time ensuring that both the daily sport activiities and the evening show are great! Above and beyond the call of duty at all times and multi lingual
Honestly I cannot re-iterate enough how much the staff really make this holiday - fantastic! wonderful atmosphere.
Great facilities across the group, wonderful beach, perfect location! Thanks
- Official Description (provided by the hotel):
- * In the Playacar resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and the ClubHotel Riu Tequila hotels * Main building and 8 annexed buildings * Located on the beach * Complimentary sun loungers on the beach * Surrounded by 21,000 m2/25,000 sq. Yards of tropical gardens * Mexican Street, next to Riu Yucatan * 100 m/325 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport ... more less
- Reservation Options:
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- Also Known As:
- Riu Playacar Hotel Playa Del Carmen
- Riu Playacar Playa Del Carmen
- Riu Playacar Reviews
- Playacar Hotels
- Riu Playacar Mexico
- Rui Playacar
- Hotel Riu Playacar Riviera Maya/Playa Del Carmen