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“Great vegetarian options”
Review of Kaxapa Factory

Kaxapa Factory
Ranked #28 of 1,496 Restaurants in Playa del Carmen
Certificate of Excellence
Price range: US$ 5 - US$ 9
Cuisines: Venezuelan
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Restaurant details
Dining options: After-hours, Breakfast, Lunch, Delivery, Reservations
Description: The flavors of the Venezuelan family in Playa del Carmen, come and enjoy the Venezuelan food dishes, with vegetarian and gluten free options.
Reviewed 6 April 2018 via mobile

Food was just as described in menu and full of flavor. Great little shop that is very family friendly. Also- no alcohol is served but they have an array of other fun drinks oncludong fruit juices and rice milk etc.

Thank Sophia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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39 - 43 of 2,469 reviews

Reviewed 5 April 2018

Thanks to Trip Advisor reviews, we visited Kaxapa for lunch last week for the first time. I have nothing but great things to say about the food, the ambiance and the service. We had not tried Venezuelan food before and we are certainly glad we did this time. Off the main area of Playa, it was in a very pleasant and quiet location. We had a chicken empanada for an appetizer, excellent, one of the best I have ever had. Our 2 main courses were the Pabellon Criollo (the Venezuelan national dish) and the Patacon Pepiado, chicken salad and avocado between 2 fried plaintains. I had the Criollo (stewed shredded beef with rice and black beans) and it was delicious. No alcohol here so we had 2 of the excellent fruit juice options along with our meal. As noted by many other reviews, you get to choose your drink after tasting all 5 of their menu offerings. Both we had were very good. Make sure that the Kaxapa Factory is on your list to try in Playa del Carmen, you will not be disappointed.

    • Value
    • Service
    • Food
Thank Dave B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2018 via mobile

This place has a few vegetarian dishes. However they are not vegan friendly. The arepa that was suppose to be vegan, was soaked in butter. After telling them butter was not vegan they didn’t really seem to care that much. And then tried to give js milk candies with the check. SMDH

Thank Derek B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KaxapaFactory, Gerente at Kaxapa Factory, responded to this reviewResponded 4 May 2018

Dear Mr Derek,

First of all thank you very much for writting your comment.
With all respect we think there must be a misunderstanding
We don't use animal origin butter, the one we used is vegan
Our customers always have the choice to decide if they want the butter in their meal or not.
The person who served you noticed that you didn't like one of your plate and he sinceraly apologized to you, and didn't charge it.
We are very sorry for the mistake of giving you milk candies with your check.
It is very sad that you had the wrong impression of our service.
Our main goal is that each one of the persons that visit us has a great experience during the stay in our restaurant.

Always at your service!





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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

Have to admit we're biased! We love the food and the owner/proprietor Jose Ramone is an absolute gem! We travel to Playa Del Carmen regularly and we always look forward to dropping by Kaxapa for a meal and for a chance to catch up with Jose Ramone! The Venezuelan food and beverages are so exotic and tasty and the prices are extremely affordable! You can't miss with this one!

    • Value
    • Service
    • Food
Thank Paul and Lynn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

Everything is excellent in this little venezuelan place, loved the service, the food, the place!

A must go in Playa del Carmen if you want to get off busy and touristy 5th avenue!

Thank Andres A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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