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Paradisus Playa del Carmen La Perla
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Reviews (9,842)
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9,842 results
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7,536
1,551
452
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7,536
1,551
452
166
137
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All reviewsroyal servicemolethe grillsouth bargabi clubla palapa restaurantyhi spadinner reservationsalfredobutler serviceguest servicesswim up suitebali bedsour honeymoonpool partypersonal butlerall inclusive resort
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29 - 34 of 9,842 reviews
Reviewed 2 weeks ago

We loved our time at Paradisus! It’s a great all inclusive resort, and the staff is very helpful and friendly. We had our two year old son with us and he enjoyed his time at the kids club.
It rained for a day or two when we were there but the resort is so relaxing we didn’t mind walking around and we enjoyed the nightly events and shows.
The restaurants were good and they offered a good choice of food but I wish they had more than just one Mexican restaurant. It was very difficult to book a table there too.
The illy coffee bar is very handy but closes relatively early which is also a pity.
The rooms are clean and we were provided with as much bottled water as we needed. All in all it’s a clean and friendly resort. We would like to go back but the only thing that would make me hesitate is that women with their heads covered and in long dresses were allowed to swim in the kids pool which I didn’t think was very hygienic.

Stayed: March 2018, travelled with family
Thank GNM3333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Our support person Sergio was outstanding! He provided the best service and really made our vacation ultra pleasant! I would return if I knew he was our support person. Beach needs improvment. Utilize a machine to groom same. Many people enjoy strolling, both early morning and late afternoon, but this was impossible.

Room Tip: No issues; would like a firmer mattress though.
  • Stayed: March 2018, travelled as a couple
    • Value
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Review collected in partnership with Meliá Hotels International
2  Thank goatman247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

We decided to go with the swim up royal service. The room was perfect with a rain fall shower, huge California king, fully stocked mini bar and then some. our butler would get us ice daily, refill mini bar with water and vodka, make dinner reservations, reserve our sun bed and fill our Jacuzzi ever night after our all day excursions. We used the well stocked gym every day then off to 4 options for breakfast.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank Ron J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We had a wonderful time at Paradisus LaPerla. The Royal service was worth the price just for the secluded pool and restaurant next door!!!!! Everyone we encountered was friendly and went out of their way for us. The food and drinks were amazing for an all exclusive destination!

Stayed: February 2018, travelled as a couple
1  Thank Sheila F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

We Stayed at the Paradisus in January 2018, the hotel was beautiful, clean and the food was good. The staff couldn't have been friendlier. As we were on a family vacation we made use of the Nanny service through the hotel and our Nanny for the evening was Fernanda, (she works at the hotel as a concierge as well) she was wonderful, professional and the kids loved her. Throughout the rest of our stay she would come find us and give little gifts to the kids and upon leaving she gave me a little gift as well. She defiantly made us feel very special and was an added highlight to our trip.

Room Tip: Worth paying a little extra to get the room with a suite if traveling with kids. Swim up rooms would have been worth it as well
  • Stayed: January 2018, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank vtatlock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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