My wife and I got married at Playacar Palace June 26, and it was an awesome experience. We stayed at the resort June 21st-June 30th. There was a total of 15 of us and everyone loved it and would totally go back. We booked our vacation through Melissa at beach bum Vacations (firstname.lastname@example.org) and she really took care of us, she visited a ton of resorts in Mexico and this was the one she recommended to get married at. We had so many questions especially since we were getting married there, and had never been to Playa del Carmen. Melissa was a joy to work with and easy to get a hold of. We must of emailed her a 100 questions and she was always quick to reply back and always had answers and suggestions. She made the whole trip easy, we will definately be booking through her in the future.
The resort was absolutely beautiful! It's a smaller resort so it was so much more intimate. Since there was a group of us, it made it much easier to coordinate things, and it was easy to find people. We had a honeymoon suite on the ground floor right on the beach looking out at the ocean. We had a huge private deck with table and chairs and a double sun bed. It was so nice to go out and have coffee in the morning and just take it all in. All the rooms are stocked with liquor and beer and were always stocked daily. The resort has 24-hour room service wich was nice, so we took advantage of that quite often. The air conditioner in the room worked really well which was much needed since it's so warm and humid this time of year. Our room was always cleaned and looked like new whenever we'd return from being out and about. The overall cleanliness at the resort is amazing. They have so many staff and they're always going out of their way to make sure you have everything you need.
I had read reviews saying that since it's an all-inclusive resort, the food isn't as good. Well I totally disagree. There are only 3 restaruants, and they were all really good. The buffet restaruant was actually my favorite, they do a good job of changing up the food. The Italian restaraunt was really good also, it always felt good to get dressed up and meet there for dinner. The Asian restaraunt was 3rd on my list, I really liked their pad thai and ordered it a few times. They also have a grill area outside by the pool that you can order from which was nice and quick. The pool is where we spent most of our time, we thought because they only have 1 large pool that it would be really crowded, but it never was. The pool was beautiful and super clean. The service at the pool was great, the staff would always remember what my favorite drinks were. It was always fun bellying up to the pool bar and sitting on the bar stools which are in the water. The drinks were plenty strong and they had a lot of top-shelf liquors. They would have planned activities at the pool and on the beach which I thought would be annoying, but they totally weren't. A lot of people would actually participate and it was quite interesting and entertaining to watch. Another nice thing about it being a small resort is that you can pretty much get to anywhere in the resort within a couple minutes. The buffet restaraunt is right by the pool which was really conveniant. The biggest perk of the resort is its LOCATION. The resort is located right by the ferry, which will take you to Cozumel, about a 30-40 minute trip. One of my favorite days was when we took the ferry to Cozumel and went to the sister resort Cozumel Palace, which was also breathtaking. It was so nice to be able to walk right into the resort with no questions asked. The food there was just as good. This resort doesn't have a beach but the pool sits just up over the oceans edge and over looks it. They have a large area that you can snorkle in which we did, and it was a blast. You can get equipment right there at the pool. This trip is a must! The other awesome benefit of its location is that you're less than a 5 minute walk to 5th avenue. We went there 3 different days to walk the town, shopping, and drinks/food. You just have to get used to all the street vendors and shop employees trying to get you to buy their stuff. It was really annoying at first but then you just get used to it and learn to ignore them. It's just easiest to not even reply or make eye contact. My wife and I went into town 1 night by ourselves and felt safe, there were tons of poeple and tourists out until really late. I would definately not go by yourself at night though, it's just not a chance I'd take. We got married on a tuesday at 6pm, and it was a dream come true. We were first planning on getting married on the beach, but we decided to get married on the terrace which looks out over the resort and ocean. The terrace is a private setting which we liked better over the beach wedding. The wedding totally went as planned and couldn't have been better, thanks to the wedding coordinator (Yazmin). They have a lot of weddings at this resort but Yazmin made us feel like ours was the one and only. After the wedding the photographer took us around the resort, and onto the beach for pictures. We only had an hour with the photographer so we had to act quick, but that was just fine. The photos turned out great and they gave us the album before we left. This place got great wedding reviews and now I know why. I read lots of reviews of getting hit up by timeshare people but My wife and I never did. There was a couple people from our group that did but it was only once. The whole resort credit thing was difficult and seemed confusing. The biggest problem was how long it took to book something. You go sit down to book something and it seemed to take 30-45 minutes everytime, and they were always busy. It's hard to use all the credits because you can only use a set amount for certain things. My wife used as many as possible at the spa, which is about a 7 minute shuttle ride from the resort. We thought this would be a pain at first but it wasn't bad at all. A shuttle leaves like every 15 minutes.
All in all, I totally recommend this resort and I'd definately go back. We are so happy our travel agent recommended it and couldn't of been happier!!
- Official Description (provided by the hotel):
- Playacar Palace, a trendy beachfront resort located steps away from Playa del Carmen's famous 5th Avenue and the Cozumel Ferry Dock. Our all-inclusive, luxury resort features 201 appointed rooms, 3 restaurants and 4 bars. This resort is considered the perfect spot to relax during the day and enjoy the nightlife and charms of "Playa" at night. Playacar Palace is perfect for families, couples, and group getaways. ... more less
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- Also Known As:
- Playacar Palace Hotel Playa Del Carmen
- Playacar Palace Mexico
- Playacar Palace Resort
- Playacar Palace Riviera Maya/Playa Del Carmen