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Review of Playacar Palace

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Playacar Palace
Ranked #19 of 214 Hotels in Playa del Carmen
Certificate of Excellence
Playa del Carmen, Quintana Roo, Mexico
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Attention Supervisor”
Reviewed 29 April 2012

My name is Raymon E. Paul
Gilberto Rodriguez was completely complement in helping me fine to find my walking cane with out this cane I would not be able to walk, my highest respect for making my vacations excellent.

Mr. Rodriguez is an excellent employed and he is very dedicate to his job.

  • Stayed April 2012, travelled with family
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Helpful?
2 Thank Gilberto R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Warrenton, Oregon, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 April 2012

We visited again this year, the playacar palace, because we missed it and it is only 20 min. away from the more remote palace Aventura spa palace where we were enjoying staying in one of their presidential suites. Playacar palace is elegant and romantic, while in a prime location. The location is right down the beautiful white sandy beach from the playa del carmen ferry to Cozumel, senor frog's and many other restaurants and a lot of shopping. Location is just part of it.You walk into an outside lobby, then walking through white gauze curtains blowing gently in the tropical breeze, there is a bar/sitting area with a view, then the pool, a beautiful beach !!! Playacar palace has the best food ever, you can choose from a wide variety from fresh and healthy to hearty to decadent desserts, in a bright and clean atmosphere looking at the blue ocean. Outside, poolside is complete with a swim up bar, they were grilling meat, The biggest challenge was deciding where to lounge!...so many choices! It is truly a relaxing experience. I haven't experienced the spa here, didn't want to leave! My husband raved about their golf course, a short drive away. It's small and friendly, feels like we are in a home away from home.

  • Stayed April 2012, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
3 Thank Liane David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 April 2012

This was our first time at this resort. We spenty a week here and were more than satisfied. From the beach to the reataraunts everybody was fantastic. We dined at one of the restaraunts three times and each time we went back the waiter treated us as special people with the table made up with our name in glass beads and swans made of napkins. It was nice being so close to 5th avenue. We went out a couple of nights and enjoyed music and drinks. Time at the beach was relaxing and the waitresses took care of your needs. Beautful beach. We will be back.

  • Stayed February 2012, travelled as a couple
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Helpful?
2 Thank Bartman77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seabeck, WA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 April 2012

My wife and I stayed at Playacar Palace at the beginning of April. We were impressed by the resort and compare it favorably to other Palace Resorts. We will return to this resort in the future. All-inclusive means all-you-can-eat-and-drink all over the world but at Playacar Palace it is over the top. The food is marvelous from the the Italian and Asian restaurants to the buffet that changes every day to more and more amazing food. In your room is a fridge that will be refilled every day and in a cabinet are fours bottles of liquor on tap! The pool area is pleasant and there is easy access to the beach. A ferry to Cozumel is a quick walk from the resort. Currently, a promotion gives you $1500 per room for a weeks stay. I toured Tulum and it's historic grounds and gorgeous beach. My wife had a spa day wrapped in chocolate and being massaged. We also enjoyed a romantic dinner of lobster and filet mignon. Since we had the credit we also upgraded our wine list and bought tequila at a bargain price. Be sure to wear 50+ sunscreen at first unless you are already tanned.

One of the very best part of the trip was the friendly and helpful staff: Wait staff: Alejandro, Juanita, Raquel, Xavier, Israel, Jazz, Alfredo, Raul and Eduardo. Fantastic service on the beach by bartender Alcides and wait staff Perla, Nelly and Nora. Thanks also to Guest Services staff: Gilberto, Yolanda, David and especially Adrianna.

  • Stayed April 2012, travelled as a couple
    • Value
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Helpful?
2 Thank dspitcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toronto
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 April 2012

If you are looking for great food, beautiful beach, great location and amazing service, then this is the place to be. Make sure to take the room upgrade as our view wasn't very good. Other than that the room itself was very nice. We loved the resort credit and used it towards golf, romantic dinner on the beach, and couples massage. The resort is close to 5th ave which is great. We will definiteley return as we were very pleased with everything. Thanks to Grete and Fania for entertainment, to Marco at the bar and to Berenice and Perla for taking care of us.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sandy018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Playacar Palace

Property: Playacar Palace
Address: Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Playa del Carmen
#11 Top resorts Hotel in Playa del Carmen
#14 Spa Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#17 On the Beach Hotel in Playa del Carmen
Price range (per night): ₹ 26,568 - ₹ 55,204
Hotel Class:4 star — Playacar Palace 4*
Number of rooms: 201
Official Description (provided by the hotel):
Playacar Palace, a trendy beachfront resort located steps away from Playa del Carmen's famous 5th Avenue and the Cozumel Ferry Dock. Our all-inclusive, luxury resort features 201 appointed rooms, 3 restaurants and 4 bars. This resort is considered the perfect spot to relax during the day and enjoy the nightlife and charms of "Playa" at night. Playacar Palace is perfect for families, couples, and group getaways. ... more   less 
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Also Known As:
Playacar Palace Hotel Playa Del Carmen
Playacar Palace Mexico
Playacar Palace Resort
Playacar Palace Riviera Maya/Playa Del Carmen

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