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“Unhelpful and blame for theft”

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Hotel Riviera Caribe Maya
Ranked #31 of 189 Playa del Carmen B&B and Inns
Reviewed 2 January 2012

Unforced entry and though I initially thought it was the staff that couldnhave robbed everything from, jewelry, shoes, bags, phones, went through absolutly everything. Be warned if like us in room 103 your on the bottom floor, this hotel operates with keys which can be copied. They were happily getting the room ready for other poor guests. This hotel ruined my stay and my birthday.

  • Stayed: December 2011
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8  Thank Kerryleigh19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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89 - 93 of 384 reviews

Reviewed 4 November 2011

Room 210, in the standard plus deluxe category has everything to satisfy my level of comfort and privacy. The décor is modern and spacious for a solo traveler. Ample closet space and shelving with a private balcony leading to your own sundeck with loungers was a bonus. There is a floor level window facing 10th avenue that added an interesting touch. The location is far from all the noise, yet close to all the action. The front office staff is phenomenal and they have employed new faces that embody the same level of warmth, attentiveness and efficiency as the previous. A new convenience store opened up across the street and the beach is a very short 3 blocks away. Free wifi in the lobby and some rooms within proximity. Checking in and out was a breeze. Thank you Mariano, Oscar, Karime’ and the wonderful staff that always make my stay worry free!! See you next year!!

  • Stayed: September 2011, travelled solo
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1  Thank serrano930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2011

Very cute clean little hotel, only 22 rooms total. The hotel is only one block from A5 where all the restaurants and shops are and only 2 blocks from beach. Very friendly accomodating staff, Oscar at the front desk was especially helpful. The hotel had a very nice open common area and pool area. The hotel was always very quiet. A bit quaint, not a new hotel but we really liked that quaint charm. We bought a package through Expedia including the hotel and airfare, the hotel cost was next to nothing. Wife thought the bed was a bit hard but perfect for me....The important test.....Yes, we would definitely stay there again!!!!!!!!! JU

Room Tip: It's only 3 stories, we were on first floor #101 and would stay in that room again
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  • Stayed: October 2011, travelled as a couple
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1  Thank jwuleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2011

very helpful staff, 5 mins from the beach, stunning pool and lovely room. strongly recommend you stay here, we booked an extra couple of nights because it was so good.

  • Stayed: July 2011, travelled as a couple
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1  Thank Jasage87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2011

This was our second time staying at Hotel Riviera Caribe Maya. The first time we only stayed one night before going on to our other hotel for a week. This is a very cool small boutique hotel in the heart of Playa on tenth avenue... only one block form famous fifth avenida and two blocks from the beach and mamitas beach club. My wife and I stayed in one of the "treehouse" rooms which had a steep outdoor staircase off of the pool. We could see tenth avenue and the pool from our room. The room was somewhat small but very modern but the bathroom and shower was huge in comparison! We loved the privateness of our room and would recommend this hotel to anyone. A great bargain for the money, they also have rooms right off the pool which are very reasonable.

  • Stayed: July 2011, travelled as a couple
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1  Thank lchapman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riviera Caribe Maya

Address: Av. 10 Norte esq. Calle 30 Norte, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #31 of 189 B&Bs / Inns in Playa del Carmen
Price Range: ₹ 2,979 - ₹ 6,801 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Riviera Caribe Maya 3*
Number of rooms: 25
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Also Known As:
Riviera Caribe Maya Hotel
Hotel Riviera Caribe Maya Riviera Maya/Playa Del Carmen

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