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“Over Priced” 2 of 5 bubbles
Review of Hotel Maya Turquesa

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Hotel Maya Turquesa
Ranked #196 of 213 Hotels in Playa del Carmen
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Over Priced”
2 of 5 bubbles Reviewed 8 April 2012

Cement walls, noisy and few redeeming qualities. The only positive is that it is close to the beach. Arrived at 6PM and no receptionist. Claimed he did not have our reservation until I showed him proof. Put us on the 3rd floor with no elevator and no offer to help us. No evidence of any concern or service. Be sure you speak some Spanish as they do not understand any English.

  • Stayed January 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank JDO84050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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79 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Playa del Carmen, Quintana Roo, Mexico
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 28 February 2012

its a very good place.... its close to beach, very quit,familiar, couple, etc. i love maya turquesa, very clean, confortable, economic, pacific,. very nice

Room Tip: in front for see the beach, and back for sleep
See more room tips
  • Stayed December 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Ernesto Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 8 January 2012

I would not definitely recommend this hotel to anyone. First of all, it looks more like a hostel. I got a room with mold in the wardrobe, which was disgusting. It was changed for another room, double instead of single. Looked like a cell with double beds and air con. Water was either hot or bloody cold. Stuff was unprofessional and lousy. Even tho I stayed alone, receptionist open the door in the middle of the night to my friends who said they were visiting me. In fact, were not even my friends, just people I met at the party. Location is quite good, but its so close to the bar that you can hear music all the time. At 8 a.m. some people started parting and drinking in the pool with loud music, and stuff didn't care nada. Overall, too expensive for its quality, so better go for any other place. Total DISLIKE

  • Stayed January 2012, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Ksenia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Playa del Carmen hotels

Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 23 February 2011

If you should go to this resort do not accept a room in building 1 room 1106.This is where I
received several bed bug bites that are still bothersome a week after my return.
Other than the lack of musical entertainment I have no other serious complaint.
If you want a lounger at the beach or the poolside stake your claim before 7am as there is a
severe shortage of loungers at both spots and they are taken very early.
The rest is typical resort life and others on the trip with us did not have the bug problem.

  • Stayed February 2011, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank johntrep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new jersey
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 3 January 2010

this is a large hotel which someone forgot to decorate....we stayed in a huge cavernous room with bare cement walls...kind of a very large cell. the lighting was poor and the water pressure was non existent the toilet barely flushed and they charged $150 a night no breakfast. the staff tried but they spoke almost no english.
to top it off we had cancaled part of our stay there because of the situation...and of course we were charged almost 2000 dollars instead of the 600 we owed them. on our crediy card..now we have to fight to get a credit.

  • Stayed December 2009, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank upsetinplaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Maya Turquesa

Property: Hotel Maya Turquesa
Address: Calle 8 Norte Entre 10 y 15 Avenida 876 | Colonia Centro, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #196 of 213 Hotels in Playa del Carmen
Price range (per night): ₹ 4,969 - ₹ 14,432
Hotel Class:2.5 star — Hotel Maya Turquesa 2.5*
Number of rooms: 35
Official Description (provided by the hotel):
Hotel Maya Turquesa, has beautiful rooms a few steps from the sea in a privileged central area of the Playa del Carmen, with a family atmosphere, excellent service and personalized attention.Located in the heart of Playa del Carmen, approximately 60 kilometers south of Cancún.Blessed by its turquoise blue sea, white sands of the Mexican Caribbean and that typical atmosphere of a small Mexican town. ... more   less 
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Also Known As:
Hotel Maya Turquesa Riviera Maya/Playa Del Carmen

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